Dispatcher: Round Robin Leads Routing and Case Assignment for Salesforce
By IBR LLC
- Category rank
- #141 in Productivity
- Price
- Free plan
- Listing audit
- 66/100
Dispatcher: Round Robin Leads Routing and Case Assignment is a Salesforce AppExchange app by IBR LLC. With a rating of 4.9★ from 14 reviews, it currently ranks #141 in the Productivity category.
Dispatcher: Round Robin Leads Routing and Case Assignment is the #141 ranked Productivity app on Salesforce, with a 4.9 average rating from 14 reviews, free to use, as of Nov 6, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 6, 2026
Dispatcher: Round Robin Leads Routing and Case Assignment ranks #141 of 1,693 in Productivity on Salesforce. It holds a 4.9★ average from 14 reviews on Salesforce. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2019
Cons
- −Only 14 reviews — the average can still move with a few new ratings
About Dispatcher: Round Robin Leads Routing and Case Assignment
How Dispatcher: Round Robin Leads Routing and Case Assignment works
If you are looking for an easy way to resolve the challenges of routing and assigning Leads, Cases, Tasks, or Opportunities we have a simple and free app for you. Dispatcher affords you to create an arbitrary number of dispatch rules based on object field value filters and the hourly schedule of users. You can control the flow of assignments based on user-specific weights.
Example use cases include: ▪ Set weekday office hour users schedule as well as a weekend on-call schedules ▪ Weighted assignments for users who can handle higher volumes ▪ Define multiple dispatchers to handle your specific use cases
Integrate ▪ Integrates with your existing Salesforce queues/assignment rules
Key features
- Assign Leads, Tasks, Cases, and Opportunities with ease. Define your own filters based on object field values.
- Control scheduling on an hourly basis for each user in Dispatcher.
- Round Robin and weighted assignment and routing rules let you set who gets what and how much of it.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
