Side-by-side comparison · 24 data points
The survey tool that speaks directly to Salesforce. Connect to any object, save answers in real time, guide personalized paths, and stay enterprise-grade compliant with full audit trails.
| NPS Survey | TITAN Surveys for Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Automate NPS, CSAT, VOC & CES surveys from any Salesforce event. AI agents classify Promoters, Detractors & Passives, auto-create Cases, launch nurture flows, and brief leadership - 100% native. No third-party tools.
| Metric | NPS Survey | TITAN Surveys for Salesforce |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 6 | 1 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 3 tiers | — |
| Listed features | ★ 9 | 6 |
| Review velocity (30d) | 0 new | — |
| Languages | 1 supported | 15 supported |
| Listed since | Dec 2019 | Jul 2021 |
NPS Survey and TITAN Surveys for Salesforce are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: NPS Survey at paid, TITAN Surveys for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: NPS Survey audit • TITAN Surveys for Salesforce audit
| Listed |
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| Last updated | — | — |
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| Keyword | NPS Survey | TITAN Surveys for Salesforce |
|---|---|---|
| sync responses | #4 | #10 |
| survey | #10 | #6 |
| trigger surveys | #7 | #10 |
| surveys | #11 | #10 |
| survey builder | #1 | #28 |
| Signal | NPS Survey | TITAN Surveys for Salesforce |
|---|---|---|
| Average rating | 5.0 ★ (6) | 5.0 ★ (1) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
Both NPS Survey and TITAN Surveys for Salesforce offer paid plans only. NPS Survey starts at paid; TITAN Surveys for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
NPS Survey (5.0★, 6 reviews) and TITAN Surveys for Salesforce (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. NPS Survey does carry the larger published review base (6 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. NPS Survey has the deeper published review base (6 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
NPS Survey typically suits early-stage and growth-mode teams based on its published review base (6 reviews). TITAN Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. NPS Survey and TITAN Surveys for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from TITAN Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Rashed and Team are incredibly supportive. They collaborated directly with us and implemented many of our changes and suggestions. The NPS Survey module is robust and offers a tremendous amount of flexibility and customization. It is easy to use, especially for no-regular Salesforce user.
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