Which works better for small vs large Salesforce AppExchange stores?

Gong.io | The Revenue AI Platform for customer facing teams typically suits early-stage and growth-mode stores based on its review-base composition (81 reviews). Vonage Premier for Salesforce Voice Contact Center and CTI aligns more with early-stage and growth-mode stores (1,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Gong.io | The Revenue vs Vonage Premier for — Salesforce

Gong.io | The Revenue AI Platform for customer facing teams vs Vonage Premier for Salesforce Voice Contact Center and CTI

Side-by-side comparison · 24 data points

Gong.io | The Revenue AI Platform for customer facing teams

5.0·81reviews

CRM data alone paints an incomplete picture. Enrich your data in Salesforce with Gong’s conversation data to get the insights you need to make better decisions and close more deals.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Gong.io \| The Revenue AI Platform for customer facing teams	Vonage Premier for Salesforce Voice Contact Center and CTI
Tagline	“CRM data alone paints an incomplete picture. Enrich your data in Salesforce with Gong’s conversation data to get the insights you need to make better decisions and close more deals.”181 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	997 / 2000 chars50% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Gong.io	Vonage
Listed	February 3, 2022

At a glance

9 metrics · auto-computed

Feature comparison between Gong.io | The Revenue AI Platform for customer facing teams and Vonage Premier for Salesforce Voice Contact Center and CTI
Metric	Gong.io \| The Revenue AI Platform for customer facing teams	Vonage Premier for Salesforce Voice Contact Center and CTI
Rating	★ 5.0 ★	4.9 ★
Total reviews	81	★ 1k
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Feb 2022	May 2010

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Gong.io \| The Revenue AI Platform for customer facing teams	Vonage Premier for Salesforce Voice Contact Center and CTI
chatbot	#119	#18
feedback	#57	#118

9. App details

Long-form description · keyword frequency

Gong.io | The Revenue AI Platform for customer facing teams

Trying to figure out what happened on a sales call? Reading the summary in your CRM is useless. 30 written words never truly recap 6,000 spoken words. Gong captures and analyzes every word of every sales conversation. Meet your new single source of truth. Gong reveals what your star reps are doing differently: What questions they are asking, how they’re discussing pricing, and what their talk-to-listen ratio is. It then compiles the best plays into your winning playbook so you can spread the wisdom. Find anything in any sales conversation. Gong transcribes and indexes everything so you can easily find that call where your competitor was mentioned. Or make sure your reps are on script. You can even get alerted every time someone asks for a discount. Easily share sales calls with customers or internally. Ask for feedback, tag team members to get them involved, and pinpoint areas for improvement. Gong weaves collaboration into your team culture to help everyone win more deals together.

Top keywords

gong4×2.41%
sales4×2.41%
call2×1.20%
conversation2×1.20%
find2×1.20%
reps2×1.20%
sales conversation2×1.20%
team2×1.20%
words2×1.20%

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm

Frequently asked

Common questions about this comparison

Is Gong.io | The Revenue AI Platform for customer facing teams or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Both Gong.io | The Revenue AI Platform for customer facing teams and Vonage Premier for Salesforce Voice Contact Center and CTI offer paid plans only. Gong.io | The Revenue AI Platform for customer facing teams starts at paid; Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Gong.io | The Revenue AI Platform for customer facing teams or Vonage Premier for Salesforce Voice Contact Center and CTI?

Gong.io | The Revenue AI Platform for customer facing teams (5.0★, 81 reviews) and Vonage Premier for Salesforce Voice Contact Center and CTI (4.9★, 1,042 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Gong.io | The Revenue AI Platform for customer facing teams or Vonage Premier for Salesforce Voice Contact Center and CTI?

It depends on what you're optimizing for. Gong.io | The Revenue AI Platform for customer facing teams fits better if you prioritize rating consistency; Vonage Premier for Salesforce Voice Contact Center and CTI is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Gong.io | The Revenue AI Platform for customer facing teams or Vonage Premier for Salesforce Voice Contact Center and CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 81), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Gong.io | The Revenue AI Platform for customer facing teams vs Vonage Premier for Salesforce Voice Contact Center and CTI

Gong.io | The Revenue AI Platform for customer facing teams

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Gong.io | The Revenue AI Platform for customer facing teams or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Which has better reviews, Gong.io | The Revenue AI Platform for customer facing teams or Vonage Premier for Salesforce Voice Contact Center and CTI?

Should I choose Gong.io | The Revenue AI Platform for customer facing teams or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which is faster to set up, Gong.io | The Revenue AI Platform for customer facing teams or Vonage Premier for Salesforce Voice Contact Center and CTI?

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