Is Knowledge Article Feedback or DESelect Segment for Salesforce Marketing Cloud cheaper?

Both Knowledge Article Feedback and DESelect Segment for Salesforce Marketing Cloud offer paid plans only. Knowledge Article Feedback starts at free; DESelect Segment for Salesforce Marketing Cloud starts at freemium. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Knowledge Article Feedback or DESelect Segment for Salesforce Marketing Cloud?

DESelect Segment for Salesforce Marketing Cloud has the higher average rating (5.0★ from 41 reviews) compared to Knowledge Article Feedback (2.9★ from 28 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Knowledge Article Feedback or DESelect Segment for Salesforce Marketing Cloud?

DESelect Segment for Salesforce Marketing Cloud holds the higher average rating (5.0★ vs 2.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Knowledge Article Feedback or DESelect Segment for Salesforce Marketing Cloud?

Both apps are one-click installs from the Salesforce AppExchange. DESelect Segment for Salesforce Marketing Cloud has the deeper published review base (41 vs 28), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Knowledge Article Feedback typically suits early-stage and growth-mode teams based on its published review base (28 reviews). DESelect Segment for Salesforce Marketing Cloud typically suits early-stage and growth-mode teams based on its published review base (41 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Knowledge Article Feedback and DESelect Segment for Salesforce Marketing Cloud?

Migration support varies by app and category. Knowledge Article Feedback and DESelect Segment for Salesforce Marketing Cloud both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Knowledge Article Feedback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Knowledge Article vs DESelect Segment for — Salesforce

DESelect Segment for Salesforce Marketing Cloud vs Knowledge Article Feedback

Side-by-side comparison · 24 data points

DESelect Segment for Salesforce Marketing Cloud

5.0·41reviews

DESelect Segment is an intuitive drag-and-drop solution for Salesforce Marketing Cloud, enabling marketers to easily segment their audience and streamline their process in SFMC without the need to write SQL. Download and install for free!

salesforcefreemium

Change

1. Listing metadata

Field-level data

	Knowledge Article Feedback	DESelect Segment for Salesforce Marketing Cloud
Tagline	“Knowledge Article Feedback component allows you to improve your knowledge articles by collecting feedback on article content and managing feedback resolution.”158 chars	“DESelect Segment is an intuitive drag-and-drop solution for Salesforce Marketing Cloud, enabling marketers to easily segment their audience and streamline their process in SFMC without the need to write SQL. Download and install for free!”238 chars
Description	1187 / 2000 chars59% used	707 / 2000 chars35% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Salesforce Labs	DESelect
Listed	January 30, 2019	March 25, 2020

At a glance

8 metrics · auto-computed

Feature comparison between Knowledge Article Feedback and DESelect Segment for Salesforce Marketing Cloud
Metric	Knowledge Article Feedback	DESelect Segment for Salesforce Marketing Cloud
Rating	2.9 ★	★ 5.0 ★
Total reviews	28	★ 41
Free plan	Yes	Yes
Pricing	free	freemium
Pricing tiers	—	3 tiers
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Jan 2019	Mar 2020

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Knowledge Article Feedback	DESelect Segment for Salesforce Marketing Cloud
feedback	#2	Not ranked
segment	Not ranked	#2
article	#3	Not ranked
segmentation	Not ranked	#3
segments	Not ranked	#5

6. App details

Long-form description · keyword frequency

Knowledge Article Feedback

Knowledge Centered Service (KCS) is a methodology to help an organization best leverage Knowledge as a key asset of the business. A key practice of the KCS methodology is periodically evaluating your knowledge content quality. Users in a community have the option to assign articles a thumbs up or thumbs down vote but they can not indicate the reason the article is not relevant. This Article Feedback component allows you to improve your knowledge articles by collecting feedback on article content and managing feedback resolution. With a simple click, community users can indicate whether an article was helpful/relevant. This crowdsourced feedback allows for continuous improvement. This component tracks feedback from internal staff and Communities users. The organization that is responsible for Article content and quality can make sure that feedback is handled by assigning the feedback to the right people and tracking the status of feedback assigned. This information can then be incorporated into reports to track trends. The article feedback is saved in 'Article Feedback' object. Article title, version, URL, type are captured. Check out the screenshot for more details.

Top keywords

feedback9×4.95%
article7×3.85%
knowledge4×2.20%
content3×1.65%
users3×1.65%
allows2×1.10%
article content2×1.10%
article feedback2×1.10%
articles2×1.10%
community2×1.10%
component2×1.10%
indicate2×1.10%

DESelect Segment for Salesforce Marketing Cloud

DRAG-AND-DROP Allow any marketer to use Marketing Cloud to its full potential with simple drag-and-drop tools. NO SQL REQUIRED Create advanced segments without a single line of code. No more reliance on technical resources. PERSONALIZE AT SCALE Leverage all your data in Salesforce Marketing Cloud for hyper-personalized campaigns. EASILY COMBINE DATA SOURCES AND FILTERS FOR PERSONALIZATION Join contact data, transaction data, engagement data & more. SEGMENT BASED ON DATA VIEWS AND BEHAVIORS Leverage clicks, opens, bounces & and behavioral data from SFMC data views. TRAINING AND SUPPORT Our super-friendly support team is on hand to provide extensive training and onboarding support if required.

Top keywords

data8×7.92%
support3×2.97%
cloud2×1.98%
data views2×1.98%
drag-and-drop2×1.98%
leverage2×1.98%
marketing2×1.98%
marketing cloud2×1.98%
required2×1.98%
training2×1.98%

DESelect Segment for Salesforce Marketing Cloud vs Knowledge Article Feedback

DESelect Segment for Salesforce Marketing Cloud

1. Listing metadata

Knowledge Article Feedback

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Knowledge Article Feedback or DESelect Segment for Salesforce Marketing Cloud cheaper?

Which has better reviews, Knowledge Article Feedback or DESelect Segment for Salesforce Marketing Cloud?

Should I choose Knowledge Article Feedback or DESelect Segment for Salesforce Marketing Cloud?

Which is faster to set up, Knowledge Article Feedback or DESelect Segment for Salesforce Marketing Cloud?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Knowledge Article Feedback and DESelect Segment for Salesforce Marketing Cloud?