Side-by-side comparison · 24 data points
| Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony | smrtPhone | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Wildix is an AI-powered unified communications platform that adapts to your team’s workflow. Boost productivity no matter how your teams work by unifying voice, video & messaging.
| Metric | Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony | smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | 6 | 6 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | 5 | ★ 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2020 | May 2023 |
Based on the data on this page, smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony at paid, smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App; mid-market and enterprise admins with specific feature requirements should evaluate both — Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony's 6-review base may include the workflow context that matches your specific use case better than smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony audit • smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App audit
| Last updated | — | — |
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| Keyword | Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony | smrtPhone |
|---|---|---|
| video calls | #12 | #5 |
No tracked changes.
Both Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony and smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App offer paid plans only. Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony starts at paid; smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App starts at paid. Compare the per-tier features in the Pricing section above before committing.
smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App has the higher average rating (5.0★ from 6 reviews) compared to Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony (4.7★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly, and the Salesforce AppExchange publishes no review base that would let us infer it for these two — read the recent reviews on each app's detail page for user-reported install experience.
Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony typically suits early-stage and growth-mode teams based on its published review base (6 reviews). smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony and smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from smrtPhone: CTI Dialer | Phone | Text | Power Dialer | Lead Mgmt | Mobile App" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.