Side-by-side comparison · 24 data points
Business telephony integration for Salesforce through an AppExchange Plugin. Make and receive phone calls using your business phone number directly through Salesforce. Contact details screenpop on inbound calls and click-to-call for outbound calls.
| RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant | Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony | |
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| Tagline | ||
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| Screenshots | — | — |
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Wildix is an AI-powered unified communications platform that adapts to your team’s workflow. Boost productivity no matter how your teams work by unifying voice, video & messaging.
| Metric | RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant | Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 4 | ★ 6 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 3 supported | 1 supported |
| Listed since | Aug 2018 | Jul 2020 |
Based on the data on this page, RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant at paid, Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant; mid-market and enterprise admins with specific feature requirements should evaluate both — Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony's 6-review base may include the workflow context that matches your specific use case better than RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant audit • Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony audit
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| Keyword | RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant | Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony |
|---|---|---|
| calls | #2 | Not ranked |
| deeper insights | Not ranked | #2 |
| phone number | #9 | Not ranked |
| automated call | Not ranked | #9 |
| video calls | Not ranked | #12 |
Both RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant and Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony offer paid plans only. RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant starts at paid; Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony starts at paid. Compare the per-tier features in the Pricing section above before committing.
RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant has the higher average rating (5.0★ from 4 reviews) compared to Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony (4.7★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony has the deeper published review base (6 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant typically suits early-stage and growth-mode teams based on its published review base (4 reviews). Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant and Wildix for Salesforce | CTI | VoIP | UCC | Cloud | PBX | Telephony both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.