Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Infinica Document Generation | Batch, OnDemand and Interactive Document Composer?

Infinica Document Generation | Batch, OnDemand and Interactive Document Composer has the higher average rating (5.0★ from 2 reviews) compared to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce (4.9★ from 1,280 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Infinica Document Generation | Batch, OnDemand and Interactive Document Composer?

Infinica Document Generation | Batch, OnDemand and Interactive Document Composer holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Infinica Document Generation | Batch, OnDemand and Interactive Document Composer?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). Infinica Document Generation | Batch, OnDemand and Interactive Document Composer typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Infinica Document Generation | Batch, OnDemand and Interactive Document Composer?

Migration support varies by app and category. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Infinica Document Generation | Batch, OnDemand and Interactive Document Composer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Infinica Document Generation | Batch, OnDemand and Interactive Document Composer" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

360 SMS App for vs Infinica Document — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Infinica Document Generation | Batch, OnDemand and Interactive Document Composer

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Infinica Document Generation \| Batch, OnDemand and Interactive Document Composer
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Manage the document creation process in a CI-compliant and automated way. Doxee makes it easy to create and manage templates, so that document creation processes are fully integrated and do not require MS-Word. Watch our demo today!”233 chars
Description	1182 / 2000 chars59% used	1130 / 2000 chars56% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enfrdeit
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Infinica Document Generation | Batch, OnDemand and Interactive Document Composer
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Infinica Document Generation \| Batch, OnDemand and Interactive Document Composer
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 9	3
Languages	16 supported	4 supported
Listed since	May 2016	Aug 2022

AppRanks verdict

Generated from live data on this page

The call

Infinica Document Generation | Batch, OnDemand and Interactive Document Composer edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid, Infinica Document Generation | Batch, OnDemand and Interactive Document Composer at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Infinica Document Generation | Batch, OnDemand and Interactive Document Composer's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Infinica Document Generation | Batch, OnDemand and Interactive Document Composer; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,280-review base may include the workflow context that matches your specific use case better than Infinica Document Generation | Batch, OnDemand and Interactive Document Composer's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit • Infinica Document Generation | Batch, OnDemand and Interactive Document Composer audit

Listed	May 6, 2016	August 17, 2022

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Infinica Document Generation | Batch, OnDemand and Interactive Document Composer

EFFICIENCY and ACCURACY Document creation in seconds, not hours. Avoid copy-paste errors, the use of outdated Word templates and the wrong CI. With Doxee you generate documents based on the right templates, with data from the Sales and Service Cloud.
INNOVATIVE TEMPLATE CREATION & MANAGEMENT With the integrated graphical Doxee Business Designer it is easy to create and manage templates, template parts, stylesheets, rule definitions and mappings to Sales- and Service-Cloud data (without MS-Word).
PROCESS DRIVEN In addition to the document processes already provided in the Doxee standard installation, further processes and workflows can be defined and also linked across Salesforce boundaries with other core applications such as ERP systems.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Infinica Document Generation \| Batch, OnDemand and Interactive Document Composer
customer experience	#10	#10

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Infinica Document Generation | Batch, OnDemand and Interactive Document Composer

Join our customers and experience ✔ Faster document creation ✔ High increase in efficiency ✔ Optimized internal processes ✔ 2x faster template creation Use the Doxee platform for your document composition and output management. Create and edit the following documents: • Quotes • Proposals • Renewals • Contracts • Invoices • Receipts • Tickets • Forms • Responsive Emails • Customer Feedback • Catalogues for a wide variety of output channels and formats: • PDF • HTML5 • Word • E-mail You can create all the documents you need for your customer communications. Doxee provides support both for mass printing and on-demand interactive document creation on a central platform which is seamlessly integrated into your existing system architecture. Implement your Customer Experience Management strategy and facilitate consistent customer communication and interaction: With the seamless integration of the Doxee platform, you will be using customer information from CRM, ERP, and legacy systems efficiently throughout all channels. Bundle the strengths of CRM and Doxee’s CCM and offer innovative customer experiences.

Top keywords

customer6×4.00%
doxee4×2.67%
creation3×2.00%
document3×2.00%
platform3×2.00%
channels2×1.33%
crm2×1.33%
document creation2×

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Infinica Document Generation | Batch, OnDemand and Interactive Document Composer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Infinica Document Generation | Batch, OnDemand and Interactive Document Composer

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Infinica Document Generation | Batch, OnDemand and Interactive Document Composer · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Infinica Document Generation | Batch, OnDemand and Interactive Document Composer cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Infinica Document Generation | Batch, OnDemand and Interactive Document Composer?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Infinica Document Generation | Batch, OnDemand and Interactive Document Composer?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Infinica Document Generation | Batch, OnDemand and Interactive Document Composer?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Infinica Document Generation | Batch, OnDemand and Interactive Document Composer?