Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
Neuron7.ai - AI & NLP Powered Salesforce Service & Field Service
Neuron7 helps resolve issues faster, the first time, in mission-critical service environments. By bringing together knowledge from vast data sources, experts, and interactions into a Smart Resolution Hub, Neuron7 provides turn-by-turn guidance to resolve issues, seamlessly integrated within Salesforce Field Service, Service Cloud, Data Cloud and Slack. Empower your service teams with trusted AI to achieve 90%+ resolution accuracy faster with the leader in Service Resolution Intelligence. Key metrics impacted: -Resolution time -First call resolutions / first time fix -Truck rolls -Parts wastage -Onboarding / training time -CSAT / NPS Key Industries: -Medical devices -Industrial equipment -High-tech devices -Telecom equipment -Utility equipment -Large venues like big box retailers and airports
Top keywords
- service5×4.67%
- time4×3.74%
- equipment3×2.80%
- resolution3×2.80%
- cloud2×1.87%
- data2×1.87%
- devices2×1.87%
- faster2×1.87%
- issues2×1.87%
- key
