Which has better reviews, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists or Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT?

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists (5.0★, 238 reviews) and Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists or Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT?

Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists or Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT?

Both apps are one-click installs from the Salesforce AppExchange. Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the deeper published review base (238 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists typically suits early-stage and growth-mode teams based on its published review base (238 reviews). Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Survey Vista : 100% vs Zonka Feedback — Salesforce

Survey Vista vs Zonka Feedback

Side-by-side comparison · 24 data points

Survey Vista

5.0·238reviews

Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.

salesforcefreemium

Change

1. Listing metadata

Field-level data

	Survey Vista	Zonka Feedback
Tagline	“Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.”255 chars	“Automate customer feedback surveys (NPS, CSAT, CES & VoC) in Salesforce. Trigger flows and actions on case closure, sync responses to any Salesforce object, surface AI-driven themes & sentiment, and close the feedback loop to boost customer satisfaction.”254 chars
Description	1200 / 2000 chars60% used	1195 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	arnlenfifr+12 more
Platforms	Salesforce	Salesforce
Developer	Ardira

At a glance

8 metrics · auto-computed

Feature comparison between Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists and Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT
Metric	Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists	Zonka Feedback: Surveys and Feedback for Salesforce \| Measure NPS, CES & CSAT
Rating	5.0 ★	★ 5.0 ★
Total reviews	★ 238	2
Free plan	★ Yes	—
Pricing	freemium	paid
Listed features	9	9
Review velocity (30d)	3 new	—
Languages	16 supported	17 supported
Listed since	Jun 2020	Jan 2023

AppRanks verdict

Generated from live data on this page

The call

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists and Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists offers a free tier (freemium) while Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the larger user base (238 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists audit • Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT audit

Listed	June 19, 2020	January 13, 2023

Last updated	—	—

2. Features

As listed by each developer

Survey Vista

Platform Difference ✔ 100% native Salesforce Intelligence & Action Platform ✔ Signals captured inside Salesforce org — zero integration tax ✔ AI triggers automated actions instantly ✔ Works with every Salesforce Cloud — no middleware ✔ No learning curve
Results That Matter ✔ Prevent churn: detect at-risk accounts early ✔ Grow revenue: surface upsell signals & automate advocacy ✔ Improve productivity: eliminate fragmented survey & forms sprawl ✔ Timely closed-loop actions for better customer experiences
Customer Lifecycle ✔ Lead capture web forms to Sales Cloud ✔ Trigger opportunity win-loss & onboarding survey ✔ Automate customer satisfaction surveys on case closure ✔ Map responses to any Salesforce record ✔ Close loop with automated follow-up actions
No-code Builder ✔ NPS, CSAT, CES & VoC survey in minutes ✔ 40+ questions: Rating, Signature, Consent… ✔ Multi-language forms pre-filled with Salesforce data ✔ Conditional logic, E-signature & native document generation ✔ Email, SMS, Chat, Experience Cloud
AI Analytics & Insights ✔ Built-in survey metrics dashboard ✔ Native data flow to Tableau, Power BI & CRM Analytics ✔ AI sentiment analysis & root cause insights ✔ Segment by Account, Contact & any Salesforce object ✔ Share insights across Salesforce org
Security & Compliance ✔ HIPAA, SOC 2, ISO 27001 & GDPR compliant — inherited from Salesforce ✔ All data stored within your Salesforce org ✔ No third-party servers, no middleware, no external exposure ✔ Role-based access control & permission management
Best Survey & Form App, 5-star, 222+ reviews ✔ Customer Feedback, Experience, Satisfaction & Net Promoter Score ✔ Employee Experience & onboarding surveys ✔ HIPAA-compliant assessment ✔ Offline pre-filled form & data collection ✔ In-app product feedback
Forms & Field Data Collection ✔ E-signatures & electronic web form submissions in Salesforce ✔ HIPAA & FedRAMP compliant data collection for Salesforce ✔ Offline mobile forms for field service & remote sites — auto-syncs online ✔ Document generation
Use Cases ✔ Patient intake, health checklists & clinical assessment ✔ Event registration, post-event & training feedback ✔ Employee onboarding, pulse & 360-feedback surveys ✔ Nonprofit program, volunteer & grant application forms ✔ Partner feedback survey

Zonka Feedback

NPS, CSAT & CES Surveys ✔️ Run Net Promoter Score, Customer Satisfaction, and Customer Effort Score surveys inside Salesforce. ✔️ Pre-built templates, 30+ question types, logic branching, and VoC measurement across the customer lifecycle.
Easy-to-Use No Code Survey Builder ✔️ Build and customize surveys with a drag-and-drop builder. ✔️Add logic, skip patterns, and pre-fill questions with Salesforce data without developer assistance.
Omnichannel Feedback Collection ✔️ Send surveys via email, SMS, and WhatsApp. ✔️ Trigger surveys automatically from any Salesforce event and collect customer feedback across every channel and touchpoint.
Digital & In-App Feedback ✔️ Capture feedback on your website, inside your product, and in-app. ✔️ Embed surveys as popups, widgets, or exit-intent forms for contextual, in-the-moment feedback collection.
AI Sentiment Analysis & Signals ✔️ Automatically detect sentiment, urgency, and churn signals across open-text responses. ✔️ Identify how customers feel beyond the score at scale, across every response.

4. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Survey Vista	Zonka Feedback
feedback surveys	#2	#1
automate customer feedback	#3	#1
customer feedback surveys	#3	#1
ces voc	#4	#2
ces voc in	#4	#2

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Survey Vista	Zonka Feedback
Average rating	5.0 ★ (238)	5.0 ★ (2)
Rating distribution	597% 43% 30% 20% 10%	5— 4— 3— 2— 1—
Reviews · last 7 days	+0	—
Reviews · last 30 days	+3	—
Reviews · last 90 days	+7	—

5 latest reviews · each app

Survey Vista

7. App details

Long-form description · keyword frequency

Survey Vista

SurveyVista is the only 100% Salesforce-native app for customer experience surveys, forms, assessments, checklists & data collection. Every response saves directly to Salesforce records — no middleware, no manual exports. AI-powered sentiment analysis predicts churn and triggers automated workflows so your team acts on every signal instantly. CAPTURE EVERY SIGNAL · NPS, CSAT, CES & VoC surveys triggered by any Salesforce lifecycle event · Post-project & post-interaction feedback on Case, Opportunity & Contact records · Employee engagement, onboarding & pulse surveys · Marketing & event registration forms · Healthcare checklists, patient assessments & HIPAA-compliant data collection · Nonprofit program, donation & volunteer forms · Offline mobile forms for field data collection at remote sites & field service · Built-in e-signature capture & document generation from survey & form responses · KPI/KRI data collection ACT INSTANTLY · Automate actions via Salesforce Flows at every lifecycle stage · Map responses to any Salesforce object or field in real time · AI-powered insights surface root causes & next-best actions · Close the loop — all inside the system your team uses every day

Top keywords

collection4×2.60%
data4×2.60%
data collection4×2.60%
forms4×2.60%
salesforce4×2.60%
field3×1.95%
surveys3×1.95%
actions2×1.30%
ai-powered2×1.30%
assessments2×1.30%
capture2×1.30%
checklists2×1.30%

Zonka Feedback

Zonka Feedback is a native Salesforce app for collecting, analyzing, and acting on customer feedback. You can run NPS, CSAT & CES surveys across email, SMS, WhatsApp, and in-app with AI-powered analysis and automated actions built directly into Salesforce. CAPTURE EVERY SIGNAL ⭐ Trigger NPS, CSAT, CES & VoC surveys on case closure, opportunity changes, or any Salesforce event ⭐ Reach customers via email, SMS, WhatsApp, in-app, website, and offline channels ⭐ Embed surveys in emails for one-click responses and higher response rates UNDERSTAND WITH AI ⭐ Surface themes, key drivers, and sentiment behind every score automatically ⭐ Track entities, aspects, and topics mentioned across all responses ⭐ Detect urgency, churn signals, and customer intent in open-text responses ⭐ Understand what's driving score changes with AI impact analysis ⭐ Deliver role-based dashboards so CX, support, and product teams see what's relevant TURN FEEDBACK INTO ACTION ⭐ Map responses to any standard or custom Salesforce object in real-time ⭐ Trigger workflows, alerts, and tasks automatically based on incoming feedback ⭐ Build 360-degree customer profiles and close the feedback loop inside Salesforce

Top keywords

feedback5×2.99%
salesforce5×2.99%
responses4×2.40%
customer3×1.80%
surveys3×1.80%
ai2×1.20%
analysis2×1.20%
automatically2×1.20%

Survey Vista vs Zonka Feedback

Survey Vista

1. Listing metadata

Zonka Feedback

At a glance

AppRanks verdict

2. Features

3. Categories & rankings

4. Search rankings

5. Activity in the last 90 days

Survey Vista · 1 changes

Zonka Feedback · 0 changes

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists or Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT cheaper?

Which has better reviews, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists or Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT?

Should I choose Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists or Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT?

Which is faster to set up, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists or Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists and Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT?