Side-by-side comparison · 24 data points
Reputation Studio is the Salesforce-native Voice of Customer platform for managing product reviews, location reviews, app reviews, customer questions, and social feedback across 50+ channels. Centralize customer conversations inside Service Cloud.
| Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments | Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship | |
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Ship Smarter within CRM. Never Leave Salesforce. 70+ five-star reviews from business. ☑ Salesforce native, Agentforce-ready ☑ Multi-carrier - Fedex, UPS, USPS, DHL and many more ☑ Shipping Quotes on any object. ☑ Outbound and return ☑ Tracking
| Metric | Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments | Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship |
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| Rating | ★ 5.0 ★ | 5.0 ★ |
| Total reviews | 31 | ★ 70 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 5 | ★ 7 |
| Languages | 1 supported | 3 supported |
| Listed since | Dec 2017 | Oct 2020 |
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments and Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments at paid, Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments audit • Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship audit
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| Keyword | Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments | Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship |
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| sign app | #103 | #89 |
| survey app | #120 | #96 |
Both Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments and Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship offer paid plans only. Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments starts at paid; Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship starts at paid. Compare the per-tier features in the Pricing section above before committing.
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments (5.0★, 31 reviews) and Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship (5.0★, 70 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship has the deeper published review base (70 vs 31), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments typically suits early-stage and growth-mode teams based on its published review base (31 reviews). Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship typically suits early-stage and growth-mode teams based on its published review base (70 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments and Astonous | Multi Carrier Shipping App - FedEx, USPS, UPS, Toll and Easyship both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.