Communicat-O - SMS | vs Axialys for — Salesforce

Axialys for Salesforce Service Cloud Voice vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Side-by-side comparison · 24 data points

Axialys for Salesforce Service Cloud Voice

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Axialys for Salesforce Service Cloud Voice provides a natively Omnichannel Salesforce telephony integration. SaaS and Cloud-Call-Center solution with CTI, IVR configurator, ACD functions.

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1. Listing metadata

Field-level data

	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Axialys for Salesforce Service Cloud Voice
Tagline	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars	“Axialys for Salesforce Service Cloud Voice provides a natively Omnichannel Salesforce telephony integration. SaaS and Cloud-Call-Center solution with CTI, IVR configurator, ACD functions.”188 chars
Description	1200 / 2000 chars60% used	847 / 2000 chars42% used
Screenshots	—	—
Languages	en	enfr
Platforms	Salesforce	Salesforce
Developer	Manras Technologies UK Limited	AXIALYS

At a glance

8 metrics · auto-computed

Feature comparison between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Axialys for Salesforce Service Cloud Voice
Metric	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Axialys for Salesforce Service Cloud Voice
Rating	5.0 ★	—
Total reviews	40	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	★ 9	3
Languages	1 supported	2 supported
Listed since	Feb 2022	Feb 2024

Last updated	—	—

3. Features

As listed by each developer

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

Axialys for Salesforce Service Cloud Voice

Our fully Cloud-based contact center solution, Axialys for Service Cloud Voice is designed to optimally manage incoming and outgoing calls.
Axialys provides cloud telephony as well as a cloud-call-center software. Telecom Operator and Editor, we have a complete control on our network, delivering a high level audio quality in voice interactions as well as a drastic cost reductions
User -friendly, intuitive interface for 2 different management levels: supervisor and administrator. Detailed real-time monitoring & statistical reports allowing you to monitor your call center

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	Axialys for Salesforce Service Cloud Voice
service cloud voice	Not ranked	#2
for seamless	#4	Not ranked
seamless	#5	Not ranked
cloud voice	Not ranked	#8
chatbot	#15	Not ranked

6. App details

Long-form description · keyword frequency

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%
mobile-ready2×1.29%
platforms2×1.29%
responses2×1.29%
seamless2×1.29%
team2×1.29%

Axialys for Salesforce Service Cloud Voice

With Axialys for Salesforce Service Cloud Voice, You will benefit from : CTI, IVR configurator, ACD, supervision interface, agent interface, call-recording, call-routing, call-queuing, advanced reporting. As a Telecom Operator, we invest in global telecom infrastructure to offer the best-in-class audio quality for your phone interactions (stereophonics' recordings). The Axialys for Salesforce Service Cloud Voice integration improves the quality of every interaction in order to offer the best customer experience as possible. Axialys for Salesforce Service Cloud Voice, allow your company to : . have the benefit of a complete native integration with Salesforce . deliver Voice Flows . monitor your contact center & agents activity in real-time . access to out-and-out dashboards . and of course, benefit from a high-level voice quality

Top keywords

voice5×4.39%
salesforce4×3.51%
axialys3×2.63%
axialys for salesforce3×2.63%
benefit3×2.63%
cloud3×2.63%
cloud voice3×2.63%
quality3×2.63%
salesforce service3×2.63%

Frequently asked

Common questions about this comparison

Is Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Axialys for Salesforce Service Cloud Voice cheaper?

Both Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and Axialys for Salesforce Service Cloud Voice offer paid plans only. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid; Axialys for Salesforce Service Cloud Voice starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Axialys for Salesforce Service Cloud Voice?

AppRanks cannot separate these two on rating, because neither publishes one. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does carry the larger published review base (40 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Axialys for Salesforce Service Cloud Voice?

Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). Axialys for Salesforce Service Cloud Voice typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Axialys for Salesforce Service Cloud Voice vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Axialys for Salesforce Service Cloud Voice

1. Listing metadata

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Axialys for Salesforce Service Cloud Voice cheaper?

Should I choose Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Axialys for Salesforce Service Cloud Voice?

Which is faster to set up, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or Axialys for Salesforce Service Cloud Voice?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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