Which works better for small vs large Salesforce AppExchange admins?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). IdeasApp typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Communicat-O - SMS | vs IdeasApp — Salesforce

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs IdeasApp

Side-by-side comparison · 24 data points

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

5.0·40reviews

Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.

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1. Listing metadata

Field-level data

	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	IdeasApp
Tagline	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars	“CN IDEAS app can be used to collect feedback and new ideas/suggestions from customers, partners, and all internal stakeholders. Collected Ideas can be prioritized and managed to yield maximum business value.”207 chars
Description	1200 / 2000 chars60% used	904 / 2000 chars45% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Manras Technologies UK Limited	CLOUDNEURONS IT CONSULTING SERVICES LLP
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and IdeasApp
Metric	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	IdeasApp
Rating	5.0 ★	—
Total reviews	40	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Feb 2022	Jun 2023

Last updated	—	—

3. Features

As listed by each developer

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

IdeasApp

1. Native to Salesforce Lightning Experience 2. Based on access control, the user will be able to read, create, update, and delete the idea 3. Post Ideas into the community.
4. Manage Ideas by Status and Category 5. Support community users to subscribe to their favorite Ideas. 6. Filter Ideas by Category, Status, and Trending 7. Subscribe to posts and vote for them.
8. Add Attachments to Ideas 9. Alerts and Notifications on subscribed Ideas 10. Idea Promotion/Demotion by upvoting or downvoting 11. Provide an official response to a qualified Idea.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	IdeasApp
for seamless	#4	Not ranked
ideas	Not ranked	#4
seamless	#5	Not ranked
ideas ultimate	Not ranked	#5
and give	Not ranked	#12

6. App details

Long-form description · keyword frequency

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%
mobile-ready2×1.29%
platforms2×1.29%
responses2×1.29%
seamless2×1.29%
team2×1.29%

IdeasApp

The use case is for any organization to take feedback and new ideas/suggestions on their product from their end customers. Could be B2B, B2C. Can be used for internal purposes as well where all internal employees can give their suggestions and different products or unit heads can review the ideas and prioritize them. Personas and use cases: 1. Customers /Internal employees - 2. Post new ideas on specific categories (products, departments – configurable) View ideas posted by others 3. Like/ Dislike 4. Up Vote /Downvote 5. Subscribe to ideas they want to follow – get updates Moderators /Product owners/Unit heads 1. View different ideas by different categories, status, most popular etc 2. View the votes/likes /dislikes 3. Give an official response to the ideas 4. Prioritize them and take them for further analysis/implementation 5. Lifecyle of the idea can be tracked/monitored in this app.

Top keywords

ideas7×4.76%
different3×2.04%
internal3×2.04%
view3×2.04%
categories2×1.36%
customers2×1.36%
employees2×1.36%
give2×1.36%
heads2×1.36%
internal employees

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs IdeasApp

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

1. Listing metadata

IdeasApp

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

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Which works better for small vs large Salesforce AppExchange admins?

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