Communicat-O - SMS | vs KnowExFul — Salesforce

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs KnowExFul

Side-by-side comparison · 24 data points

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

5.0·40reviews

Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.

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1. Listing metadata

Field-level data

	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	KnowExFul
Tagline	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars	“A set of handy lightning components that help you build easy to use Experience cloud Knowledge pages very fast. Filterable tree menu, files list with preview, rich text content for topics and more, to make nice and efficient articles and topics pages.”251 chars
Description	1200 / 2000 chars60% used	1063 / 2000 chars53% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Manras Technologies UK Limited	Askelia
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and KnowExFul
Metric	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	KnowExFul
Rating	5.0 ★	—
Total reviews	40	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	2 tiers
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Feb 2022	Aug 2023

Last updated	—	—

3. Features

As listed by each developer

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

KnowExFul

Structured tree menu with topics and articles
Related files preview and download
Easily add rich text content to topics, simply linking an article to the topic.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool	KnowExFul
for seamless	#4	Not ranked
seamless	#4	Not ranked
pages and experience	Not ranked	#9
article	Not ranked	#10
both simple and	Not ranked	#12

6. App details

Long-form description · keyword frequency

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%
mobile-ready2×1.29%
platforms2×1.29%
responses2×1.29%
seamless2×1.29%
team2×1.29%

KnowExFul

KnowExFul is a set of Lightning components that help you to build your Experience Cloud pages related to you Knowledge Base in a very fast and efficient way. Just drag and drop the components, set some configuration options, and you get an easy to use Knowledge page. All the components can be customized with simple CSS rules. The available components are : - A hierarchical menu with all topics and articles to help your users browse your knowledge base and have a global view of its structure. In addition a text-based filter helps them to find the information they need. Browse your knowledge base had never been as simple ! - A simple component that displays the topic title. - A subtopics list, optionnaly with the description and/or the number of people talking about it. - A simple component that displays the article title. - A component that displays the content of the rich text article fields, like Question and Answer. - And a component designed for your Lightning article page, to associate an article content with a topic in only 3 clicks.

Top keywords

article4×2.20%
component4×2.20%
components4×2.20%
knowledge4×2.20%
simple4×2.20%
base3×1.65%
component that displays3×1.65%
displays3×1.65%
knowledge base

Frequently asked

Common questions about this comparison

Is Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or KnowExFul cheaper?

Both Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and KnowExFul offer paid plans only. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid; KnowExFul starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or KnowExFul?

AppRanks cannot separate these two on rating, because neither publishes one. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does carry the larger published review base (40 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or KnowExFul?

Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). KnowExFul typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool vs KnowExFul

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

1. Listing metadata

KnowExFul

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or KnowExFul cheaper?

Should I choose Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or KnowExFul?

Which is faster to set up, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool or KnowExFul?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool and KnowExFul?

See full keyword rankings, install trends, and weekly alerts

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