Side-by-side comparison · 24 data points
Flosum Backup & Archive empowers organizations to safely, securely and reliably automate Salesforce data and metadata backups and archives with the frequency needed to be successful. Flosum Backup & Archive is a separate, third party app from Salesforce.
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Centric Tickets is a 100% Salesforce native project management tool for Sales Cloud and Service Cloud that aids in tracking tasks from project start to post-deployment operation, encompassing requirements, design, build, testing, as well as ongoing use.
| Metric | Flosum Backup & Recovery Solution | Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 27 | 2 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Sep 2020 | Nov 2023 |
Flosum Backup & Recovery Solution and Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud offers a free tier (free) while Flosum Backup & Recovery Solution starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Flosum Backup & Recovery Solution audit • Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud audit
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| Keyword | Flosum Backup & Recovery Solution | Centric Tickets |
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| flosum | #1 | Not ranked |
| backup | #9 | Not ranked |
Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud is the cheaper option — it offers a free plan (free). Flosum Backup & Recovery Solution starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Flosum Backup & Recovery Solution (5.0★, 27 reviews) and Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Flosum Backup & Recovery Solution does carry the larger published review base (27 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Flosum Backup & Recovery Solution has the deeper published review base (27 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Flosum Backup & Recovery Solution typically suits early-stage and growth-mode teams based on its published review base (27 reviews). Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Flosum Backup & Recovery Solution and Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.