Side-by-side comparison · 24 data points
With this app you can host your own gift exchange (aka Secret Santa) entirely on Salesforce! Comes with custom objects, workflow, matching algorithm, and reports.
| Gift Exchange | Cadalys Service Management | |
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| Description | ||
| Screenshots | — | — |
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Built entirely on the Salesforce platform, Cadalys Service Management® delivers out-of-the-box ITIL processes for any service delivery function, from internal IT and HR help desks for employees to external customer-facing operations that serve clients.
| Metric | Gift Exchange | Cadalys Service Management |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 1 | ★ 10 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 2 supported |
| Listed since | Jun 2019 | Nov 2020 |
Gift Exchange and Cadalys Service Management are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Gift Exchange offers a free tier (free) while Cadalys Service Management starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Gift Exchange audit • Cadalys Service Management audit
| Last updated | — | — |
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| Keyword | Gift Exchange | Cadalys Service Management |
|---|---|---|
| service management | Not ranked | #12 |
| workflow | Not ranked | #87 |
| signature app | #115 | Not ranked |
| survey app | #119 | Not ranked |
Gift Exchange is the cheaper option — it offers a free plan (free). Cadalys Service Management starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Gift Exchange (5.0★, 1 reviews) and Cadalys Service Management (5.0★, 10 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Cadalys Service Management does carry the larger published review base (10 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Cadalys Service Management has the deeper published review base (10 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Gift Exchange typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Cadalys Service Management typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Gift Exchange and Cadalys Service Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Gift Exchange" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.