Is Neura | Real-World Audiences and Events for Marketing Cloud or ChatBox - Salesforce Chat & WhatsApp Business cheaper?

Both Neura | Real-World Audiences and Events for Marketing Cloud and ChatBox - Salesforce Chat & WhatsApp Business offer paid plans only. Neura | Real-World Audiences and Events for Marketing Cloud starts at paid; ChatBox - Salesforce Chat & WhatsApp Business starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Neura | Real-World Audiences and Events for Marketing Cloud or ChatBox - Salesforce Chat & WhatsApp Business?

AppRanks cannot separate these two on rating, because neither publishes one. ChatBox - Salesforce Chat & WhatsApp Business does carry the larger published review base (16 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Neura | Real-World Audiences and Events for Marketing Cloud or ChatBox - Salesforce Chat & WhatsApp Business?

Both apps are one-click installs from the Salesforce AppExchange. ChatBox - Salesforce Chat & WhatsApp Business has the deeper published review base (16 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Neura | Real-World Audiences and Events for Marketing Cloud typically suits early-stage and growth-mode teams based on its published review base (0 reviews). ChatBox - Salesforce Chat & WhatsApp Business typically suits early-stage and growth-mode teams based on its published review base (16 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Neura | Real-World Audiences and Events for Marketing Cloud and ChatBox - Salesforce Chat & WhatsApp Business?

Migration support varies by app and category. Neura | Real-World Audiences and Events for Marketing Cloud and ChatBox - Salesforce Chat & WhatsApp Business both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Neura | Real-World Audiences and Events for Marketing Cloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Neura | Real-World vs ChatBox - Salesforce — Salesforce

Neura | Real-World Audiences and Events for Marketing Cloud vs ChatBox - Salesforce Chat & WhatsApp Business

Side-by-side comparison · 24 data points

Neura | Real-World Audiences and Events for Marketing Cloud

No rating yet

Neura intelligently transforms customer engagement by delivering powerful behavioral attributes and real-time events to Marketing Cloud based on each user’s real-world behavior.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Neura \| Real-World Audiences and Events for Marketing Cloud	ChatBox - Salesforce Chat & WhatsApp Business
Tagline	“Neura intelligently transforms customer engagement by delivering powerful behavioral attributes and real-time events to Marketing Cloud based on each user’s real-world behavior.”177 chars	“Native Salesforce telephony and CTI solution. Make and receive calls with an AI phone dialer, click-to-call, automated call logging, voice insights, and omnichannel messaging (WhatsApp & SMS) directly inside Sales and Service Cloud.”232 chars
Description	981 / 2000 chars49% used	1077 / 2000 chars54% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Neura	Inno Valley Works Private Limited
Listed	June 14, 2019

At a glance

8 metrics · auto-computed

Feature comparison between Neura | Real-World Audiences and Events for Marketing Cloud and ChatBox - Salesforce Chat & WhatsApp Business
Metric	Neura \| Real-World Audiences and Events for Marketing Cloud	ChatBox - Salesforce Chat & WhatsApp Business
Rating	—	5.0 ★
Total reviews	0	16
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	—
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Jun 2019	Feb 2022

Last updated	—	—

3. Features

As listed by each developer

Neura | Real-World Audiences and Events for Marketing Cloud

Real-World Behavioral Traits: Reach the right user with the right message using behavioral traits that provide powerful insights to each user's unique lifestyle. Activate audiences like Hard Worker, Frequent Traveler, Sleep Deprived, Avid Runner, etc
Moment-Based Triggers: User availability is critical to a successful engagement strategy. Using Moments, you can trigger journeys when the user wakes up, starts their morning commute, or relaxes at home, instead of while they are sleeping or driving
Insights and Behavior Attribution: Neura enables you to attribute events such as session starts, app opens, push engagement attempts, and in-app features to real-world user behavior, uncovering actionable insights for campaign optimization

ChatBox - Salesforce Chat & WhatsApp Business

Native Telephony & CTI Integration Complete Salesforce telephony with click-to-call, inbound/outbound phone dialer, screen pop, and instant call routing inside Lightning.
Automated Power Dialer for High-Volume Outbound Sales Accelerate sales outreach with a native power dialer. Execute high-volume calling campaigns directly from standard or custom Salesforce List Views to boost agent productivity.
AI-Powered Telephony Integration for Seamless Voice Automation AI-powered Computer Telephony Integration for seamless voice calling. Automate voice broadcasts and reach audiences simultaneously, optimizing outbound cadence with AI-driven efficiency.
Smart Inbound Call Routing & Native IVR Call Management Route inbound callers to the right agent or queue instantly. Utilize native IVR and skill-based call routing to streamline your customer service telephony workflows natively in Salesforce.
Click-to-Dial Softphone & Automated Call Activity Logging Enable one-click voice calling from any Account, Lead, or Case record. Automatically log all inbound and outbound calls, voicemails, and call dispositions directly to standard CRM records.
AI Contact Center Intelligence & Real-Time Telephony Analytics Transform your CRM into an AI contact center. Track inbound call volume, outbound performance, and agent productivity using live native Salesforce Dashboards and Reports.
Secure Call Recording & One-Click Voicemail Drop Automation Securely capture voice recordings and store them directly on standard Salesforce records. Drop pre-recorded voicemails with a single click during outbound sales calling campaigns.
Salesforce Flow Automation for Post-Call Voice Workflows Trigger automated follow-ups, record updates, and task assignments after every phone call using native Salesforce Flow automations without writing any custom APEX code.
Unified Sales & Service Cloud Console Softphone Integration Unify inbound telephony and outbound dialers seamlessly across Sales Cloud and Service Cloud consoles. Deliver a frictionless single-screen desktop experience for all your agents.

Keyword	Neura \| Real-World Audiences and Events for Marketing Cloud	ChatBox - Salesforce Chat & WhatsApp Business
audiences	#4	#12

7. App details

Long-form description · keyword frequency

Neura | Real-World Audiences and Events for Marketing Cloud

Many of the actions that users take in your app can be driven by things that happen in the real world. Soon after they wake up, they need to take medication or get a ride to work. During their commute, they will have time to play games or consume content. Users that are Health Enthusiasts and Busy don't have time to cook healthy meals, and will be more receptive to quick and easy food delivery offers. Frequent Travelers and Business Travelers can benefit from always-on travel insurance alerts. -Adapt user journeys to each user’s individual behavioral traits by activating audiences in a journey using Neura True Personas. -Set thresholds using filter criteria to create audiences based on each user’s level of activity or other Behavioral Profile data. -Deliver personalized messaging and content that matches each user’s real-world interests. Integrating Neura to your Salesforce Marketing Cloud Campaigns is as simple as connecting to Neura through AppExchange.

Top keywords

user4×2.53%
neura3×1.90%
audiences2×1.27%
behavioral2×1.27%
content2×1.27%
take2×1.27%
time2×1.27%
travelers2×1.27%
users2×1.27%

ChatBox - Salesforce Chat & WhatsApp Business

Turn your Salesforce CRM into a complete, native CTI telephony and contact center platform. WatBox AI eliminates expensive third-party middleware, delivering 100% native voice calling, power dialer, and CTI directly inside the Salesforce Lightning Platform. Whether running a high-velocity sales team or a customer support center, WatBox provides a complete voice toolkit natively inside standard Salesforce records. ## Key Telephony & CTI Features * Native Softphone & CTI Adapter: Make and receive crystal-clear voice calls inside Sales Cloud, Service Cloud, and Console. * Automated Power Dialer: Execute high-volume outbound calling campaigns directly from standard or custom Salesforce List Views. * Click-to-Dial & Auto-Logging: Instant click-to-call on Accounts, Leads, Contacts & Cases with automatic call logging and dispositioning. * Inbound Call Routing & IVR: Route inbound calls to agents or queues using native Salesforce Flow automations. * Call Recording & Analytics: Securely record voice calls and track agent performance with native Salesforce Dashboards.

Top keywords

salesforce6×4.29%
native5×3.57%
cti4×2.86%
voice4×2.86%
call3×2.14%
calls3×2.14%
inside3×2.14%
calling2×1.43%
center

Neura | Real-World Audiences and Events for Marketing Cloud vs ChatBox - Salesforce Chat & WhatsApp Business

Neura | Real-World Audiences and Events for Marketing Cloud

1. Listing metadata

ChatBox - Salesforce Chat & WhatsApp Business

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Neura | Real-World Audiences and Events for Marketing Cloud · 0 changes

ChatBox - Salesforce Chat & WhatsApp Business · 8 changes

7. App details

Frequently asked

Is Neura | Real-World Audiences and Events for Marketing Cloud or ChatBox - Salesforce Chat & WhatsApp Business cheaper?

Should I choose Neura | Real-World Audiences and Events for Marketing Cloud or ChatBox - Salesforce Chat & WhatsApp Business?

Which is faster to set up, Neura | Real-World Audiences and Events for Marketing Cloud or ChatBox - Salesforce Chat & WhatsApp Business?

Which works better for small vs large Salesforce AppExchange admins?

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Can I migrate data between Neura | Real-World Audiences and Events for Marketing Cloud and ChatBox - Salesforce Chat & WhatsApp Business?