Lightning Knowledge Feedback
The Lightning Knowledge Feedback app tracks feedback from internal staff and Experience Cloud users via any of the following methods: 1. Use a prebuilt Lightning Web Component or Flow to collect feedback on articles, both internally and on Experience Cloud portals 2. Option to modify the flow to meet your organization's needs 3. Track feedback through reports, related lists, Chatter posts, and in-app notifications With all feedback recorded in one place, Knowledge users can easily improve articles for greater customer success. The group that is responsible for Article content and quality can make sure that feedback is handled by assigning the feedback to the right people, tracking the status of feedback assigned, and tracking how the feedback was handled. This information can then be incorporated into reports to track trends around who is managing feedback, time it takes from when the feedback was reported to when it was handled, and how feedback is handled.
Top keywords
- feedback12×7.79%
- handled4×2.60%
- articles2×1.30%
- cloud2×1.30%
- experience2×1.30%
- experience cloud2×1.30%
- feedback is handled2×1.30%
- flow2×1.30%
- knowledge2×1.30%
- lightning2×1.30%
- reports2×1.30%
- track2×1.30%
Sweep - Build, Optimize, and Scale any Salesforce configuration
Salesforce environments become complex as metadata, automations, permissions, and integrations grow across teams and tools. Over time, this complexity creates fragile systems, hidden dependencies, outdated documentation, and operational risk. By indexing metadata and mapping dependencies across objects, fields, automations, and permissions, Sweep creates a unified view of how your Salesforce environment actually works. AI-powered metadata agents use this model to document systems, detect risks, analyze downstream impact, and automate operational workflows. With Sweep, teams can understand system behavior, prevent unexpected failures, maintain clean data, and safely scale automation and AI initiatives. Sweep’s platform connects systems, contextualizes how they work together, and enables teams to take action with confidence.
Top keywords
- metadata3×2.75%
- sweep3×2.75%
- systems3×2.75%
- teams3×2.75%
- automations2×1.83%
- creates2×1.83%
- dependencies2×1.83%
- operational2×1.83%
- permissions2×1.83%