Side-by-side comparison · 24 data points
The Netomi Virtual Agent for Salesforce Service Cloud empowers you to resolve customer service tickets within seconds. The Netomi platform is used by companies to turn customer service into a proactive and pervasive differentiator.
| Netomi Virtual Agent | Proximity | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Developer |
| Metric | Netomi Virtual Agent | Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 29 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | ★ 4 |
| Languages | 1 supported | 15 supported |
| Listed since | Oct 2020 | Aug 2014 |
Based on the data on this page, Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Netomi Virtual Agent's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Netomi Virtual Agent at paid, Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting; mid-market and enterprise merchants with specific feature requirements should evaluate both — Netomi Virtual Agent's 0-review base may include the workflow context that matches your specific use case better than Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Netomi Virtual Agent audit • Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting audit
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| Keyword | Netomi Virtual Agent | Proximity |
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| appointment | Not ranked | #13 |
Both Netomi Virtual Agent and Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting offer paid plans only. Netomi Virtual Agent starts at paid; Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting starts at paid. Compare the per-tier features in the Pricing section above before committing.
It depends on what you're optimizing for. Netomi Virtual Agent fits better if you prioritize broader integrations; Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting has more onboarding documentation maturity (29 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Netomi Virtual Agent typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting aligns more with early-stage and growth-mode stores (29 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Netomi Virtual Agent and Proximity : Data Capture - Clienteling - Appointment booking - Mobile POS & Endless aisle - Event Management - Dashboard reporting both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Netomi Virtual Agent" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
