Which works better for small vs large Salesforce AppExchange admins?

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording typically suits early-stage and growth-mode teams based on its published review base (10 reviews). Kavkom typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

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Samespace CTI | vs Kavkom — Salesforce

Kavkom vs Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

Side-by-side comparison · 24 data points

Kavkom

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Kavkom integrated Salesforce with its Phone System including several features like CTI, IVR, ACD, Call routing, Call Recording, Call History, Click-to-Call, WebPhone, Call activity pushed to contacts and more !

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1. Listing metadata

Field-level data

	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording	Kavkom
Tagline	“Samespace docks right inside Salesforce with native integration and instantly makes your sales and support teams twice as productive with automation and streamlined workflows. Dialer, IVR, chat, and AI-powered analytics all in one affordable package.”250 chars	“Kavkom integrated Salesforce with its Phone System including several features like CTI, IVR, ACD, Call routing, Call Recording, Call History, Click-to-Call, WebPhone, Call activity pushed to contacts and more !”210 chars
Description	1091 / 2000 chars55% used	1180 / 2000 chars59% used
Screenshots	—	—
Languages	en	enfr
Platforms	Salesforce	Salesforce
Developer	Samespace Inc	Kavkom
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording and Kavkom
Metric	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording	Kavkom
Rating	5.0 ★	—
Total reviews	10	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	2 supported
Listed since	Nov 2020	Aug 2022

Last updated	—	—

Keyword	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording	Kavkom
telephony	#7	#8

6. App details

Long-form description · keyword frequency

Automate All Time-Wasting Tasks Our cutting edge automation saves your reps time-wasting tasks, like manual data entry, freeing them up to engage more customers and increase productivity 2x. Route Every Call Dynamically Connect prospects to the right reps, the first time, every time. Our dynamic routing directs leads based on anything you know about the caller, including lead source, campaign, past interaction history, and more. Real-Time Coaching and Monitoring Get your sales reps the help they need when they need it using our live monitoring and coaching. You’ll see what each rep is up to so you can monitor their activity and assist your team when needed, even during live calls. Raise Your Call IQ Add intelligence to your calls before they’re answered. Provide personalized customer service by automatically fetching data from any Salesforce object, and use it to dynamically route the conversation to the best available agent. Turbocharge Your Outbound Your sales team will love our automated dialer, following up leads and prospecting for new ones easier than ever before.

Top keywords

reps3×1.73%
call2×1.16%
calls2×1.16%
coaching2×1.16%
data2×1.16%
dynamically2×1.16%
leads2×1.16%
live2×1.16%
monitoring2×1.16%
route2×1.16%
sales2×1.16%
tasks2×1.16%

Kavkom

Almost mandatory for large companies, especially in the call center sector, the Kavkom phone system is also suitable for many other sectors or uses. Reduce your direct annual telephony costs by 40% by taking advantage of all the benefits of IP telephony with unlimited plans. It allows you to establish a direct link with your customers, prospect, relaunch, qualify your leads quickly and convert prospects into customers efficiently. It's also the most interactive means of communication, allowing you to obtain immediate answers both between your employees and also about your customers and suppliers. - Reliable, for use in all circumstances - Secure, to preserve the confidentiality of your data - Efficient, for optimal call quality - Integrated, into the company’s technological ecosystem - Economic, usable in all circumstances The needs of companies in terms of telephony are crucial. Kavkom provides these with the complete arsenal of business telephony solutions, guaranteeing a good level of campaign performance. More and more companies are opting for teleworking and given the modernity of the telephony tools offered by Kavkom, they would be wrong to go without it!

Top keywords

telephony5×2.72%
companies3×1.63%
customers3×1.63%
kavkom3×1.63%
call2×1.09%
circumstances2×1.09%
direct2×1.09%

Kavkom vs Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

Kavkom

1. Listing metadata

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

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6. App details

Frequently asked

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Which is faster to set up, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or Kavkom?

Which works better for small vs large Salesforce AppExchange admins?

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