Which has better reviews, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

Which is faster to set up, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording has more onboarding documentation maturity (10 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording and RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

AppRanks

Samespace CTI | vs RingByName Telephony — Salesforce

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording vs RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant

Side-by-side comparison · 24 data points

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

5.0·10reviews

Samespace docks right inside Salesforce with native integration and instantly makes your sales and support teams twice as productive with automation and streamlined workflows. Dialer, IVR, chat, and AI-powered analytics all in one affordable package.

Shopifypaid

1. Listing metadata

Field-level data

	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording	RingByName Telephony \| Click-to-Call \| CTI \| Dialer \| Recording \| Auto-Attendant
Tagline	“Samespace docks right inside Salesforce with native integration and instantly makes your sales and support teams twice as productive with automation and streamlined workflows. Dialer, IVR, chat, and AI-powered analytics all in one affordable package.”250 chars	“Business telephony integration for Salesforce through an AppExchange Plugin. Make and receive phone calls using your business phone number directly through Salesforce. Contact details screenpop on inbound calls and click-to-call for outbound calls.”250 chars
Description	1091 / 2000 chars55% used	758 / 2000 chars38% used
Screenshots	—	—
Languages	en	enptes
Platforms	Shopify	Shopify
Developer	Samespace Inc	RingByName

At a glance

9 metrics · auto-computed

Feature comparison between Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording and RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant
Metric	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording	RingByName Telephony \| Click-to-Call \| CTI \| Dialer \| Recording \| Auto-Attendant
Rating	5.0 ★	5.0 ★
Total reviews	★ 10	4
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	3	3
Languages	1 supported	3 supported
Listed since	Nov 2020	Aug 2018

Listed	November 11, 2020	August 15, 2018

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording	RingByName Telephony \| Click-to-Call \| CTI \| Dialer \| Recording \| Auto-Attendant
contact	#104	#86

9. App details

Long-form description · keyword frequency

Automate All Time-Wasting Tasks Our cutting edge automation saves your reps time-wasting tasks, like manual data entry, freeing them up to engage more customers and increase productivity 2x. Route Every Call Dynamically Connect prospects to the right reps, the first time, every time. Our dynamic routing directs leads based on anything you know about the caller, including lead source, campaign, past interaction history, and more. Real-Time Coaching and Monitoring Get your sales reps the help they need when they need it using our live monitoring and coaching. You’ll see what each rep is up to so you can monitor their activity and assist your team when needed, even during live calls. Raise Your Call IQ Add intelligence to your calls before they’re answered. Provide personalized customer service by automatically fetching data from any Salesforce object, and use it to dynamically route the conversation to the best available agent. Turbocharge Your Outbound Your sales team will love our automated dialer, following up leads and prospecting for new ones easier than ever before.

Top keywords

reps3×1.73%
call2×1.16%
calls2×1.16%
coaching2×1.16%
data2×1.16%
dynamically2×1.16%
leads2×1.16%
live2×1.16%
monitoring2×1.16%
route2×1.16%
sales2×1.16%
tasks2×1.16%

RingByName is a cloud-based PBX and VoIP service provider. We provide Enterprise class business phone service and powerful UCaaS features, combined with built-in customer contact and journey management tools. Our platform offers cutting edge features such as business texting, analytics, call recording, and mobile applications. It’s powerful and easy to manage platform allows enterprises to easily deploy and maintain across multiple locations. RingByName’s Salesforce plug-in allows you to integrate the power of RingByName with your Salesforce account. Install the RingByName application via the Salesforce App Exchange and extend the power of RingByName beyond a simple click-to-call interface into a fully integrated marriage of telephony and CRM.

Top keywords

ringbyname5×4.63%
salesforce3×2.78%
allows2×1.85%
business2×1.85%
platform2×1.85%
power2×1.85%
power of ringbyname2×1.85%
service2×1.85%

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording vs RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

1. Listing metadata

RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording · 1 changes

RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant · 0 changes

9. App details

Frequently asked

Is Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant cheaper?

Which has better reviews, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

Should I choose Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording and RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?