Is Digital Store Audit or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Digital Store Audit is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Digital Store Audit or Vonage Premier for Salesforce Voice Contact Center and CTI?

Vonage Premier for Salesforce Voice Contact Center and CTI has the higher average rating (4.9★ from 1,042 reviews) compared to Digital Store Audit (2.5★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Digital Store Audit or Vonage Premier for Salesforce Voice Contact Center and CTI?

It depends on what you're optimizing for. Digital Store Audit fits better if you prioritize broader integrations; Vonage Premier for Salesforce Voice Contact Center and CTI is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Digital Store Audit or Vonage Premier for Salesforce Voice Contact Center and CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Digital Store Audit typically suits early-stage and growth-mode stores based on its review-base composition (2 reviews). Vonage Premier for Salesforce Voice Contact Center and CTI aligns more with early-stage and growth-mode stores (1,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Digital Store Audit and Vonage Premier for Salesforce Voice Contact Center and CTI?

Migration support varies by app and category. Digital Store Audit and Vonage Premier for Salesforce Voice Contact Center and CTI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Digital Store Audit" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Digital Store Audit vs Vonage Premier for — Salesforce

Digital Store Audit vs Vonage Premier for Salesforce Voice Contact Center and CTI

Name: Digital Store Audit
Availability: OnlineOnly
Rating: 2.5 (2 reviews)

Side-by-side comparison · 24 data points

Digital Store Audit

2.5·2reviews

The Digital Store Audit is a flexible Flow Template that can be personalized for many use cases. From collecting information for store walk-throughs, equipment inspections, safety checklists, and more!

Shopifyfree

Change

1. Listing metadata

Field-level data

	Digital Store Audit	Vonage Premier for Salesforce Voice Contact Center and CTI
Tagline	“The Digital Store Audit is a flexible Flow Template that can be personalized for many use cases. From collecting information for store walk-throughs, equipment inspections, safety checklists, and more!”201 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	998 / 2000 chars50% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Salesforce Labs	Vonage
Listed	October 16, 2019

At a glance

9 metrics · auto-computed

Feature comparison between Digital Store Audit and Vonage Premier for Salesforce Voice Contact Center and CTI
Metric	Digital Store Audit	Vonage Premier for Salesforce Voice Contact Center and CTI
Rating	2.5 ★	★ 4.9 ★
Total reviews	2	★ 1k
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Oct 2019	May 2010

Last updated	—	—

Keyword	Digital Store Audit	Vonage Premier for Salesforce Voice Contact Center and CTI
assurance platform	#12	#4

9. App details

Long-form description · keyword frequency

Digital Store Audit

➡️Scroll to the last screenshot to watch a demo video Retail managers often perform multiple store audit walkthroughs a day, generating substantial amounts of paper-based, unused data. As a mobile-first platform with robust process automation tools, Salesforce can be an integral part of a retail Store Operations strategy. By collecting data with an intuitive end-user experience in Salesforce, we can provide real-time insight with standard Reports & Dashboards, expand business process automation, and all the other features you’ve come to love about working on the Salesforce Platform. While this Flow Template was inspired with retail store operations use cases in mind, we can imagine this Audit Configuration framework being flexible for a range of industries and use cases - equipment inspections, event walk-throughs, quality assurance, safety checklists, and more. Any business with a checklist or rating form should review this Flow Template to help collect and make use of the data.

Top keywords

data3×1.99%
retail3×1.99%
salesforce3×1.99%
store3×1.99%
audit2×1.32%
automation2×1.32%
business2×1.32%
cases2×1.32%
flow2×1.32%
flow template2×1.32%
operations2×1.32%
platform2×1.32%

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm

Digital Store Audit vs Vonage Premier for Salesforce Voice Contact Center and CTI

Digital Store Audit

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

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Frequently asked

Is Digital Store Audit or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Which has better reviews, Digital Store Audit or Vonage Premier for Salesforce Voice Contact Center and CTI?

Should I choose Digital Store Audit or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which is faster to set up, Digital Store Audit or Vonage Premier for Salesforce Voice Contact Center and CTI?

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More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Digital Store Audit and Vonage Premier for Salesforce Voice Contact Center and CTI?