Einstein Contact Us Bot
Replace your Web2Lead sand Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center. “Contact Us“ Bot is a package which fully configures Einstein Bots to turn static web forms into conversations. Deploy an engaging experience on your website with our embedded chat widget, or on your community with a couple of clicks. In order to install this package, please follow these steps: 1. Check the Installation prerequisite: https://salesforce.quip.com/eWRVAABKItz6 2. Install the package * For this unmanaged package, please be sure to install for all users 3. Check the Post Installation Setup: https://salesforce.quip.com/iBvKAKdeySfX This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7
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Commerce Studio | Shopify, eBay, Rithum & Omnichannel Inventory
Commerce Studio is a 100% Salesforce-native commerce operations platform that connects Shopify, eBay, Rithum, Amazon, Walmart, Magento, BigCommerce, Newegg, Shippo, and Salesforce into one unified workspace. Extend Salesforce Order Management with advanced order management, warehouse management, returns, shipping, and OCI Omnichannel Inventory capabilities—all without leaving Salesforce. Automatically synchronize customers, orders, inventory, fulfillment, shipping, and marketplace activity into Salesforce. Commerce Studio matches orders to existing customer records, giving your sales, service, and operations teams a complete 360° view across every storefront, marketplace, and sales channel. Streamline order management, inventory control, warehouse operations, RMAs, shipping, and customer service while improving visibility across your business. Additional integrations with NetSuite, QuickBooks Online, TaxJar, Avalara, and Shippo help retailers centralize finance, fulfillment, inventory, and customer operations in one Salesforce-native platform.
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