Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
AMS360 Connect - Insurance Agency Management
HOW IT WORKS Insurance agencies can sync Salesforce data with their AMS360 agency management system Sync Salesforce data: Accounts Contacts Opportunities Policy Information Tasks Sync AMS360 data: Customer Contact Submission Shell Policy Policy Transactions, Details, Commissions Invoice and Invoice Transactions Activity After setup, the initial data sync populates customer policy data from AMS360 into SFDC. When a producer creates a new opportunity, the connector transfers to AMS360 as a prospect. When a CSR needs to create a quote, Salesforce prospect data populates a submission shell in AMS360. The client prospect agrees to the policy purchase, the opportunity is closed-won in Salesforce, and the CSR is notified to create a policy. The policy appears in Salesforce where a producer can use the information as a reference for client engagement.
Top keywords
- policy7×5.47%
- data6×4.69%
- ams3605×3.91%
- salesforce5×3.91%
- sync4×3.13%
- prospect3×2.34%
- client2×1.56%
- csr2×1.56%
- customer2×1.56%
- information
