Should I choose Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done.?

Heymarket Business SMS and Text Messaging with Customers holds the higher average rating (4.9★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done.?

Both apps are one-click installs from the Salesforce AppExchange. Jotform - Powerful forms get it done. has the deeper published review base (136 vs 25), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Heymarket Business SMS and Text Messaging with Customers typically suits early-stage and growth-mode teams based on its published review base (25 reviews). Jotform - Powerful forms get it done. typically suits early-stage and growth-mode teams based on its published review base (136 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Heymarket Business vs Jotform - Powerful — Salesforce

Heymarket Business SMS and Text Messaging with Customers vs Jotform - Powerful forms get it done.

Side-by-side comparison · 24 data points

Heymarket Business SMS and Text Messaging with Customers

4.9·25reviews

The highest-rated SMS for Salesforce integration, Heymarket’s Salesforce messaging app allows Salesforce users to send SMS and email from the app easily.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Heymarket Business SMS and Text Messaging with Customers	Jotform - Powerful forms get it done.
Tagline	“The highest-rated SMS for Salesforce integration, Heymarket’s Salesforce messaging app allows Salesforce users to send SMS and email from the app easily.”153 chars	“Power your Salesforce data collection and lead capture with our no-code form builder, featuring dynamic prefill, e-signatures, custom PDF documents, and more — enhanced with AI agents that automatically create, update, and track records in real time.”250 chars
Description	1114 / 2000 chars56% used	1169 / 2000 chars58% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Heymarket	Jotform Inc.
Listed	September 23, 2019	August 28, 2023

At a glance

9 metrics · auto-computed

Feature comparison between Heymarket Business SMS and Text Messaging with Customers and Jotform - Powerful forms get it done.
Metric	Heymarket Business SMS and Text Messaging with Customers	Jotform - Powerful forms get it done.
Rating	★ 4.9 ★	4.6 ★
Total reviews	25	★ 136
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	★ 3 tiers
Listed features	★ 9	6
Review velocity (30d)	—	1 new
Languages	1 supported	1 supported
Listed since	Sep 2019	Aug 2023

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Heymarket Business SMS and Text Messaging with Customers is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Jotform - Powerful forms get it done.'s 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Jotform - Powerful forms get it done. offers a free tier (freemium) while Heymarket Business SMS and Text Messaging with Customers starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Jotform - Powerful forms get it done. has the larger user base (136 reviews vs 25), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Heymarket Business SMS and Text Messaging with Customers's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Heymarket Business SMS and Text Messaging with Customers; mid-market and enterprise admins with specific feature requirements should evaluate both — Jotform - Powerful forms get it done.'s 136-review base may include the workflow context that matches your specific use case better than Heymarket Business SMS and Text Messaging with Customers's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Heymarket Business SMS and Text Messaging with Customers audit • Jotform - Powerful forms get it done. audit

Last updated	—	—

3. Features

As listed by each developer

Heymarket Business SMS and Text Messaging with Customers

Text and Email Where You Work in Salesforce -Text and email from Leads, contacts, campaigns, accounts, opportunities, and custom objects -Use a handy utility bar to start conversations with any Salesforce Object record -Include SMS and emails in reports
Extend Your Reach with AI-Assisted Conversations -AI translation and auto-replies -One-click message refinement -Contextual thread summaries -Knowledge base-based auto replies
Engage Customers by Adding Texting and Email to Flows -Add texting and email to Flows and Process Builder to automatically engage leads and customers -Create workflows based on customer communication behavior, attributes, and messages
Automate Your Text Messaging and Email -Precision Triggers: Instant messaging via keywords or behavior. -Lifecycle Ops: Auto-segment contacts and enroll in nurture flows. -Smart Workflows: Rank priorities to execute mission-critical logic first.
Reach More People With 2-Way Bulk Texting and Email -Send targeted bulk SMS, MMS, and email directly to List Views -Send surveys to measure CSAT and get instant feedback -Segment contacts based on preferences -Nurture leads with omnichannel campaigns
Improve Team Productivity by 10x -Automatically route and assign texts and emails to the right agent -Collaborate directly on conversation threads with private comments and Salesforce native notifications -Stay on task with reminders
Expedite Communications -Set auto replies during and after business hours -Schedule follow-ups and appointment reminders -Expedite paperwork with picture messages -Teams that use Heymarket improve response rates by 4x
Work Better Together with Group Text Messaging -Chat with multiple contacts at the same time in a single, easy-to-manage conversation -Allow contacts to initiate group messages and respond to incoming texts -Send and receive group texts from Salesforce
Meet Customers Where They Are with Web Chat, SMS, and Email -Give customers an easy path to start conversations on your website -Respond over chat or follow up without leaving Salesforce -Gather contact details on Heymarket forms that sync to SFDC

Jotform - Powerful forms get it done.

Build Forms in No Time No coding knowledge required. Simply drag and drop to create your form from scratch or choose from 10,000+ ready-made templates.
Connect Seamlessly with Salesforce Dynamically pre-populate forms with the latest Salesforce data. Your forms automatically sync with Salesforce, keeping your account up to date every time you receive a new submission.
Keep Your Data Secure Data security is a top priority at Jotform. Your data is protected with a 256-bit SSL connection, PCI certification, CCPA compliance, and GDPR compliance — as well as optional HIPAA features and form encryption.
Streamline Document Management Send e-signed documents, uploaded files, and submission PDFs from Jotform directly to Salesforce. Automatically attach files to relevant Salesforce records and manage everything from one centralized location.
Omnichannel AI Conversations Manage conversations across chat, web, and phone with consistent, human-like responses. The agent detects and triggers the right Salesforce actions in real time, with detailed integration logs visible in each conversation.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Heymarket Business SMS and Text Messaging with Customers	Jotform - Powerful forms get it done.
contact form	#28	#46
survey app	#42	#34
survey builder	#75	#15
appointment	#66	#43
surveys	#106	#4

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Heymarket Business SMS and Text Messaging with Customers	Jotform - Powerful forms get it done.
Average rating	4.9 ★ (25)	4.6 ★ (136)
Rating distribution	5— 4— 3— 2— 1—	567% 433% 30% 20% 10%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+1
Reviews · last 90 days	—	+1

5 latest reviews · each app

Heymarket Business SMS and Text Messaging with Customers

No reviews yet.

Jotform - Powerful forms get it done.

7. App details

Long-form description · keyword frequency

Heymarket Business SMS and Text Messaging with Customers

More Powerful Heymarket Features: Essentials -New or existing phone numbers -One-click domain setup -SMS, email, MMS support -Bring your own landline number or from any carrier -Call forwarding -Unlimited contacts -AI-assisted text messaging and email Outbound Communication -Templates -List broadcasts -Campaigns -Outreach reports -List segmentation -Automations Surveys, Reports, and Analytics -CSAT surveys -Track both email and texting on the message object for Salesforce reports -Message volume reports -Team productivity reports -Customer sentiment reports Security and Compliance -SAML-based SSO -Hide PII -Custom user roles and permissions -SSL security -Opt-in management -SOC 2 Type 2 compliant -HIPAA compliant Heymarket's customers report a 78.4% faster Time to Go Live and 61% faster Estimated ROI compared to other solutions in our category (source: G2). Heymarket's Ratings in Conversational Customer Engagement category: 94% rating for Ease of Use 96% rating for Seamless Escalation 98% rating for Multipurpose Engagement 98% rating for Simultaneous Multichannel

Top keywords

reports6×4.03%
rating4×2.68%
email3×2.01%
-list2×1.34%
982×1.34%
98 rating2×1.34%
category2×1.34%
compliant2×1.34%
engagement2×1.34%
faster2×1.34%
heymarket's2×1.34%
security2×1.34%

Jotform - Powerful forms get it done.

Save time and eliminate busywork with Jotform. Create dynamic forms right from your Salesforce dashboard with Jotform’s intuitive Form Builder. Collect lead information and automatically sync it to Salesforce — no manual entry needed. Instantly share personalized forms prefilled with real-time Salesforce data. Automatically send files, e-signatures, and PDFs from Jotform to Salesforce records for easy management in one place. Detailed transfer logs, error alerts, and diagnostic tools ensure smooth, reliable data flow. Designed for teams using Salesforce as their main CRM, the Jotform Salesforce Agent boosts efficiency through intelligent automation. It connects directly to Service, Experience, and Health Clouds, enabling real-time record creation, updates, and lookups during chat, web, or phone interactions. With predefined skills for lead management, case handling, order tracking, appointment scheduling, and HR support, it helps teams deliver 24/7 assistance and maintain accurate Salesforce data — no manual effort required. With 30+ million users worldwide, Jotform is a trusted global brand that serves all types of industries and organizations.

Top keywords

salesforce7×4.29%
jotform5×3.07%
data3×1.84%
automatically2×1.23%
forms2×1.23%
lead2×1.23%
management2×1.23%
manual2×1.23%

Heymarket Business SMS and Text Messaging with Customers vs Jotform - Powerful forms get it done.

Heymarket Business SMS and Text Messaging with Customers

1. Listing metadata

Jotform - Powerful forms get it done.

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done. cheaper?

Which has better reviews, Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done.?

Should I choose Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done.?

Which is faster to set up, Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done.?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Heymarket Business SMS and Text Messaging with Customers and Jotform - Powerful forms get it done.?

Heymarket Business SMS and Text Messaging with Customers vs Jotform - Powerful forms get it done.

Heymarket Business SMS and Text Messaging with Customers

1. Listing metadata

Jotform - Powerful forms get it done.

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done. cheaper?

Which has better reviews, Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done.?

Should I choose Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done.?

Which is faster to set up, Heymarket Business SMS and Text Messaging with Customers or Jotform - Powerful forms get it done.?

8. Other comparisons people make

vs Heymarket Business SMS and Text Messaging with Customers

vs Jotform - Powerful forms get it done.

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Heymarket Business SMS and Text Messaging with Customers and Jotform - Powerful forms get it done.?