Side-by-side comparison · 24 data points
The NTT DATA EP optimizes performance and costs in SFDC applications considerably. Installations at major companies have shown: • Data exchange runs 5 times faster • Only one secured channel to cloud • Fast instant and seamless backup
| NTT DATA EP | Centric Tickets | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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Centric Tickets is a 100% Salesforce native project management tool for Sales Cloud and Service Cloud that aids in tracking tasks from project start to post-deployment operation, encompassing requirements, design, build, testing, as well as ongoing use.
| Metric | NTT DATA EP | Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 2 |
| Free plan | Yes | Yes |
| Pricing | free | free |
| Listed features | 3 | ★ 5 |
| Languages | 16 supported | 1 supported |
| Listed since | Oct 2018 | Nov 2023 |
Based on the data on this page, Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs NTT DATA EP's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: NTT DATA EP at free, Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud at free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud; mid-market and enterprise admins with specific feature requirements should evaluate both — NTT DATA EP's 0-review base may include the workflow context that matches your specific use case better than Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: NTT DATA EP audit • Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud audit
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| Keyword | NTT DATA EP | Centric Tickets |
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| sfdc | #7 | Not ranked |
| backup and fast | #11 | Not ranked |
Both NTT DATA EP and Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud offer paid plans only. NTT DATA EP starts at free; Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud starts at free. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud does carry the larger published review base (2 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud has the deeper published review base (2 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
NTT DATA EP typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. NTT DATA EP and Centric Tickets: Project Management Tool for Sales Cloud and Service Cloud both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from NTT DATA EP" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
