Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
SearchUnify - Unified Cognitive Platform for Salesforce
SearchUnify's Enterprise Agentic AI Platform transforms enterprise support, seamlessly integrated with Salesforce and purpose-built for the Agentforce era. Supercharge Agentforce with Contextual Intelligence: Agentic RAG and knowledge grounding enable AI agents to deliver accurate, trusted answers at scale. Deploy Autonomous AI Agents Across Support: AI agents handle classification, escalation, case auditing, coaching, and knowledge creation — natively within Salesforce. Boost Agent Efficiency with AI-First Workflows: Agent Helper surfaces the right knowledge at the right moment for support reps. Power Self-Service with the Agentic Self-Service Hub: Drive deflection across Experience Cloud with intelligent search and autonomous self-service. Accelerate Knowledge with Knowbler: Captures, structures, and shares institutional knowledge directly within agent workflows. Connect Everything with MCP & Native Integrations: Secure, real-time data exchange across AI agents and enterprise systems with Salesforce-specific parsers. Unlock Actionable Insights in Real Time: Visibility into case deflection, sentiment trends, content gaps, and user journeys with out-of-the-box analytics.
Top keywords
- ai5×3.38%
- knowledge5×3.38%
- agents4×2.70%
- ai agents4×2.70%
- agent3×2.03%
- agentic3×2.03%
- enterprise3×2.03%
- self-service3×
