Side-by-side comparison · 24 data points
Easily add text messaging to Salesforce with the global leader in cloud communications. Use Salesforce data and components you know to customize SMS messaging and report on results. Learn more: https://www.twilio.com/salesforce
| Twilio for Salesforce | Titan - Salesforce Forms, Document Generation, Signatures, Web apps | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
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Run forms, portals, eSign, docs, and surveys directly on Salesforce. From $150 per org. No per-seat pricing. Nonprofit discounts available.
| Metric | Twilio for Salesforce: Send and Receive SMS in Minutes | Titan - Salesforce Forms, Document Generation, Signatures, Web apps |
|---|---|---|
| Rating | 3.0 ★ | ★ 5.0 ★ |
| Total reviews | 20 | ★ 317 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 5 | ★ 6 |
| Languages | 1 supported | 17 supported |
| Listed since | Mar 2019 | Aug 2017 |
Based on the data on this page, Titan - Salesforce Forms, Document Generation, Signatures, Web apps is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Twilio for Salesforce: Send and Receive SMS in Minutes's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Twilio for Salesforce: Send and Receive SMS in Minutes at paid, Titan - Salesforce Forms, Document Generation, Signatures, Web apps at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Titan - Salesforce Forms, Document Generation, Signatures, Web apps has the larger user base (317 reviews vs 20), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Twilio for Salesforce: Send and Receive SMS in Minutes's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Titan - Salesforce Forms, Document Generation, Signatures, Web apps; mid-market and enterprise admins with specific feature requirements should evaluate both — Twilio for Salesforce: Send and Receive SMS in Minutes's 20-review base may include the workflow context that matches your specific use case better than Titan - Salesforce Forms, Document Generation, Signatures, Web apps's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Twilio for Salesforce: Send and Receive SMS in Minutes audit • Titan - Salesforce Forms, Document Generation, Signatures, Web apps audit
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| Keyword | Twilio for Salesforce | Titan - Salesforce Forms, Document Generation, Signatures, Web apps |
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| form builder | #993 | #81 |
| survey builder | #106 | #94 |
No tracked changes.
Both Twilio for Salesforce: Send and Receive SMS in Minutes and Titan - Salesforce Forms, Document Generation, Signatures, Web apps offer paid plans only. Twilio for Salesforce: Send and Receive SMS in Minutes starts at paid; Titan - Salesforce Forms, Document Generation, Signatures, Web apps starts at paid. Compare the per-tier features in the Pricing section above before committing.
Titan - Salesforce Forms, Document Generation, Signatures, Web apps has the higher average rating (5.0★ from 317 reviews) compared to Twilio for Salesforce: Send and Receive SMS in Minutes (3.0★ from 20 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Titan - Salesforce Forms, Document Generation, Signatures, Web apps holds the higher average rating (5.0★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Titan - Salesforce Forms, Document Generation, Signatures, Web apps has the deeper published review base (317 vs 20), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Twilio for Salesforce: Send and Receive SMS in Minutes typically suits early-stage and growth-mode teams based on its published review base (20 reviews). Titan - Salesforce Forms, Document Generation, Signatures, Web apps typically suits early-stage and growth-mode teams based on its published review base (317 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Twilio for Salesforce: Send and Receive SMS in Minutes and Titan - Salesforce Forms, Document Generation, Signatures, Web apps both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Twilio for Salesforce: Send and Receive SMS in Minutes" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.