Twilio for Salesforce: Send and Receive SMS in Minutes for Salesforce AppExchange
By Twilio
Twilio for Salesforce: Send and Receive SMS in Minutes is the #365 ranked marketing app on Salesforce, with a 3.0 average rating from 20 reviews, as a paid app, as of Sep 11, 2026.
Twilio for Salesforce: Send and Receive SMS in Minutes is a Salesforce AppExchange app by Twilio. With a rating of 3.0★ from 20 reviews, it currently ranks #365 in the Marketing category.
AppRanks data: Twilio for Salesforce: Send and Receive SMS in Minutes ranks #365 in Marketing on Salesforce AppExchange, placing it in the top 38% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Twilio for Salesforce: Send and Receive SMS in Minutes is a mixed-rating Salesforce app with a limited review volume. It is listed in the Marketing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 20 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Twilio — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Limited review base (20) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Twilio for Salesforce: Send and Receive SMS in Minutes
How Twilio for Salesforce: Send and Receive SMS in Minutes works
Built for Admin Heroes •No Data Silos: Manage all inbound and outbound communications in one platform. •Simple for Your Users: As easy as texting on your phone, and integrates seamlessly with campaigns, contacts, and leads. •Scale to Any Size: Quickly manage permissions and preferences for your team of 2 or 2,000.
Engage Customers and Constituents •Get People’s Attention: With a 98% open rate, text messaging breaks through the noise. •Increase Customer Satisfaction and Retention: Meet people where they are with a personalized text at just the right time. •Boost Team Productivity: Make more connections with fewer clicks using the group inbox and Process Builder.
Features: •Two way conversations with contacts and leads •Bulk message builder to broadcast SMS to campaign members •Group inbox to manage all text messages in one place •Process Builder integration to trigger SMS with workflows •Delivery status notifications and reporting •Scheduling for outbound text messages •Opt-in/opt-out handling with standard and custom keywords •Twilio Apex API library to extend to any Twilio channel •15 standard reports to analyze engagement and results
Key features
- ￫ Easily add text messaging to Salesforce Twilio SMS works out-of-the-box with the Salesforce data and tools you rely on everyday.
- ￫ Instantly familiar, extremely flexible Customize text messaging using Process Builder, Lighting Components, Merge Fields, and more.
- ￫ Communicate confidently on a reliable, global platform Twilio powers over 150,000 organizations, from startups to the enterprise. With one click, your message runs on a redundant Super Network, powering billions of interactions all over the world.
- ￫ Enhanced Technical Support : We’ve overhauled our support model to bring you faster, expert-led resolutions. With a 2.2-day average resolution time - a 27% improvement over 2025 - team is more equipped than ever to handle complex technical inquiries .
- ￫ Actively maintained — v4.159.2 now available Latest release includes security compliance updates and bug fixes. Passes Salesforce AppExchange security review. Continuously improved based on customer feedback.
Category rankings
As of Sep 12, 2026- Marketing#365of 961Top 38%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Twilio for Salesforce: Send and Receive SMS in Minutes ranks for 2 keywords across Salesforce AppExchange. Here are the top 2:
- Rank #101
- Rank #106
Competitors & alternatives
Twilio for Salesforce: Send and Receive SMS in Minutes doesn't have curated competitor matchups yet. Other tracked marketing apps on Salesforce:
Frequently asked questions
What is Twilio for Salesforce: Send and Receive SMS in Minutes?
Twilio for Salesforce: Send and Receive SMS in Minutes is an app for Salesforce. It currently holds a 3.0-star rating from 20 merchant reviews, and it has been listed on the marketplace since 2019. It is listed under the Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Twilio.
Is Twilio for Salesforce: Send and Receive SMS in Minutes free?
Twilio for Salesforce: Send and Receive SMS in Minutes does not offer a permanent free plan on Salesforce. Pricing starts at 15, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Twilio for Salesforce: Send and Receive SMS in Minutes?
Twilio for Salesforce: Send and Receive SMS in Minutes is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Marketing category on Salesforce.
Where does Twilio for Salesforce: Send and Receive SMS in Minutes rank on Salesforce?
Twilio for Salesforce: Send and Receive SMS in Minutes currently sits at position #365 in the Marketing category on Salesforce. That places it in the top 38% of 961 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Twilio for Salesforce: Send and Receive SMS in Minutes integrate with?
Twilio for Salesforce: Send and Receive SMS in Minutes lists 2 integrations on its Salesforce marketplace page. The most prominent are Nonprofit Cloud, Marketing Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.