Which works better for small vs large Salesforce AppExchange stores?

Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (67 reviews). Salesforce First Web Studio aligns more with early-stage and growth-mode stores (317 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Unified SMS vs Salesforce First Web — Salesforce

Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce vs Salesforce First Web Studio

Side-by-side comparison · 24 data points

Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce

4.9·67reviews

Businesses are boosting engagement & conversion rate with Next-Gen AI Messaging & Calling App for Salesforce, GirikSMS. Experience seamless multi-channel messaging across SMS, WhatsApp, Web Chat & Voice with conversational intelligence on 100% native app.

1. Listing metadata

Field-level data

	Unified SMS, WhatsApp, CTI Call Experience \| AI Powered SMS App for Salesforce	Salesforce First Web Studio
Tagline	“Businesses are boosting engagement & conversion rate with Next-Gen AI Messaging & Calling App for Salesforce, GirikSMS. Experience seamless multi-channel messaging across SMS, WhatsApp, Web Chat & Voice with conversational intelligence on 100% native app.”255 chars	“Run forms, portals, eSign, docs, and surveys directly on Salesforce. From $150 per org. No per-seat pricing. Nonprofit discounts available. ”140 chars
Description	1200 / 2000 chars60% used	555 / 2000 chars28% used
Screenshots	—	—
Languages	arnlenfifr+11 more	arnlenfifr+12 more
Platforms	Shopify	Shopify
Developer	Girikon Inc.

At a glance

9 metrics · auto-computed

Feature comparison between Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce and Salesforce First Web Studio
Metric	Unified SMS, WhatsApp, CTI Call Experience \| AI Powered SMS App for Salesforce	Salesforce First Web Studio
Rating	4.9 ★	★ 5.0 ★
Total reviews	67	★ 317
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 4 tiers	2 tiers
Listed features	★ 9	6
Languages	16 supported	17 supported
Listed since	Jul 2017	Aug 2017

Listed	July 20, 2017	August 16, 2017

Last updated	—	—

3. Features

As listed by each developer

Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce

One-to-One SMS & Bulk SMS Messaging ➜ Send and receive SMS, Texting, WhatsApp, and Web Chat inside Salesforce ➜ Engage customers directly from Leads, Contacts, and Cases ➜ Run bulk SMS and texting campaigns without leaving Salesforce
Scheduled SMS Campaigns & Drip Campaigns ➜ Schedule SMS and texting campaigns directly in Salesforce ➜ Automate drip messaging to nurture leads and customers ➜ Improve engagement and response rates with timely messaging
WhatsApp & Omnichannel Messaging in unified interface ➜ Send WhatsApp messages alongside SMS and Texting from Salesforce ➜ Unify conversations across WhatsApp, SMS, and Web Chat ➜ Deliver consistent customer experiences across channels
Real-Time SMS Alerts & Notifications features ➜ Get instant SMS and texting alerts for customer actions ➜ Respond faster to sales, support, and service messages ➜ Never miss critical conversations inside Salesforce
AI-Powered Messaging Automation to save time ➜ Use AI to handle first customer contact via SMS and WhatsApp ➜ Automatically create Leads, Cases, or Tasks from messages ➜ Seamlessly transfer conversations from bots to agents
Smart SMS & WhatsApp Bot Builder ➜ Build SMS and WhatsApp bots using drag-and-drop tools ➜ Test and refine bots with an in-built simulator ➜ Automate FAQs, lead qualification, and routing
Unified Messaging Inbox for all communications ➜ Access SMS, Texting, WhatsApp, and Web Chat in one inbox ➜ Track complete conversation history inside Salesforce ➜ Improve team collaboration with shared visibility
AI Co-Pilot for Salesforce Messaging ➜ Boost agent productivity with AI-assisted messaging ➜ Train AI using company knowledge and FAQs ➜ Get faster, consistent responses across conversations
Secure, Native & Compliant Messaging ➜ Audit-ready logs with full message traceability in Salesforce ➜ Supports 10DLC and A2P-compliant SMS and WhatsApp ➜ Built to support TCPA and GDPR compliance requirements

Salesforce First Web Studio

Studio Products: - Forms that Talk to Salesforce - Portals to Orchestrate any Business Process - Dynamic Docs Built for your CRM - eSign Synced with your Org - Personalized Surveys - Workflow Automation - Solutions for any Industry Use Case
Any FinOps Process. One Salesforce Platform: Cut costs and boost productivity by consolidating onboarding, compliance, mortgage approvals, KYC, and any Financial Operations process in one Salesforce platform.
Ace Education Cloud Workflows & Operations: From admissions to FAFSA, give faculty and staff the power to run an A+ education operation that students love.
Streamline Salesforce for Legal: Titan runs intake, contracts, eSignatures, and approvals in Salesforce or Litify so you can focus on cases, not tech. Compliant, cost-effective, no code.
Scale Every Nonprofit Flow in Salesforce: Nonprofits can scale Salesforce with tailored portals, complex workflows, donor drives, grants, and dynamic doc gen - no code, low maintenance, and priced to support your mission.

Keyword	Unified SMS, WhatsApp, CTI Call Experience \| AI Powered SMS App for Salesforce	Salesforce First Web Studio
docs	#108	#13
jotform	#70	#57

9. App details

Long-form description · keyword frequency

Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce

✔Seamless SMS & Texting in Salesforce GirikSMS is a native Salesforce app that makes SMS and texting simple. Engage customers instantly with one-to-one text conversations or bulk SMS campaigns. Never miss a lead, accelerate response times, and boost engagement with AI messaging. ✔Why GirikSMS • 100% Salesforce native SMS & texting solution • Designed for real-time conversations and bulk messaging • Multi-channel: SMS, texting, WhatsApp & web chat • Enhanced with AI messaging for automation and personalization • Transparent pricing with no hidden SMS fees ✔Key SMS & Texting Features • Unlimited users & chatbots for SMS automation • Send single and bulk SMS/MMS from any Salesforce object or report • AI-powered chatbots for SMS & WhatsApp • SMS scheduling and automated texting workflows • Customizable SMS templates • Complete SMS history at record and org level • Localized SMS “From” numbers with smart suggestions • Direct reply from email for texting conversations • Lightning ready & fully supported ✔Business Benefits of SMS & Texting • Improve response rates with instant SMS replies • Scale outreach with automated texting campaigns • Personalize communication with AI SMS messaging

Top keywords

sms17×10.43%
texting9×5.52%
sms texting5×3.07%
messaging4×2.45%
salesforce4×2.45%
ai3×1.84%
bulk3×1.84%
conversations3×1.84%
ai messaging2×1.23%
automated2×1.23%
automated texting2×1.23%
automation2×1.23%

Salesforce First Web Studio

Titan is the only Web Studio that keeps all your data in Salesforce, with no duplicate databases and one source of truth. Build portals, forms, documents, eSign, surveys, and flows on one Salesforce-integrated platform. Ditch point solutions, support any use case across every industry, and ensure Agentforce is running on the cleanest data. Trusted by thousands of customers and hundreds of partners worldwide, including SMBs, enterprises, and nonprofits. With a 4.99/5 rating on the AppExchange, so many Salesforce First organizations can’t be wrong.

Top keywords

data2×2.33%
salesforce2×2.33%

Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce vs Salesforce First Web Studio

Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce

1. Listing metadata

Salesforce First Web Studio

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce · 3 changes

Salesforce First Web Studio · 2 changes

9. App details

Frequently asked

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