
Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce
By Girikon Inc.
- Category rank
- #43 in Marketing
- Price from
- $5 / user / month (USD)
- Listing audit
- 77/100
Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce is a Salesforce AppExchange app by Girikon Inc.. With a rating of 4.9★ from 67 reviews, it currently ranks #43 in the Marketing category.
Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce is the #43 ranked Marketing app on Salesforce, with a 4.9 average rating from 67 reviews, as a paid app, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce ranks #43 of 977 in Marketing on Salesforce. It holds a 4.9★ average from 67 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +4.9★ average across 67 reviews
- +Listed on Salesforce since 2017
Cons
- −Only 67 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce
How Unified SMS, WhatsApp, CTI Call Experience | AI Powered SMS App for Salesforce works
- 100% Salesforce native SMS & texting solution
- Designed for real-time conversations and bulk messaging
- Multi-channel: SMS, texting, WhatsApp & web chat
- Enhanced with AI messaging for automation and personalization
- Transparent pricing with no hidden SMS fees
- Unlimited users & chatbots for SMS automation
- Send single and bulk SMS/MMS from any Salesforce object or report
- AI-powered chatbots for SMS & WhatsApp
- SMS scheduling and automated texting workflows
- Customizable SMS templates
- Complete SMS history at record and org level
- Localized SMS “From” numbers with smart suggestions
- Direct reply from email for texting conversations
- Lightning ready & fully supported
- Improve response rates with instant SMS replies
- Scale outreach with automated texting campaigns
- Personalize communication with AI SMS messaging
Key features
- One-to-One SMS & Bulk SMS Messaging ➜ Send and receive SMS, Texting, WhatsApp, and Web Chat inside Salesforce ➜ Engage customers directly from Leads, Contacts, and Cases ➜ Run bulk SMS and texting campaigns without leaving Salesforce
- Scheduled SMS Campaigns & Drip Campaigns ➜ Schedule SMS and texting campaigns directly in Salesforce ➜ Automate drip messaging to nurture leads and customers ➜ Improve engagement and response rates with timely messaging