Side-by-side comparison · 24 data points
| Airship | Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.
| Metric | Airship | Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 2 | ★ 40 |
| Free plan | ★ Yes | — |
| Pricing | free_to_install | paid |
| Listed features | 3 | ★ 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2017 | Feb 2022 |
Airship and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Airship offers a free tier (free_to_install) while Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Airship audit • Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool audit
| Last updated | — | — |
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| Keyword | Airship | Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool |
|---|---|---|
| journey builder | #1 | Not ranked |
| mobile | #3 | Not ranked |
| salesforce mobile | #3 | Not ranked |
| for seamless | Not ranked | #4 |
| seamless | Not ranked | #4 |
Airship is the cheaper option — it offers a free plan (free_to_install). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Airship (5.0★, 2 reviews) and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool (5.0★, 40 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does carry the larger published review base (40 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Airship typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Airship and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Airship" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
