Should I choose Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or Intellum: The Leader In Customer Education?

AppRanks cannot separate these two on rating — both sit at 5.0★. Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More does carry the larger published review base (153 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More typically suits early-stage and growth-mode teams based on its published review base (153 reviews). Intellum: The Leader In Customer Education typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Kubaru: Fully vs Intellum: The Leader — Salesforce

Intellum vs Kubaru

Side-by-side comparison · 24 data points

Intellum

5.0·1reviews

Intellum provides the world's largest and fastest-moving companies with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale.

salesforcefree_to_install

Change

1. Listing metadata

Field-level data

	Kubaru	Intellum
Tagline	“Are you looking for a better way to assign leads, contacts, cases, opportunities, and other records in Salesforce? Kubaru provides all the tools you need to optimize your assignment strategy. Start your free 30 day trial today!”227 chars	“Intellum provides the world's largest and fastest-moving companies with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale.”232 chars
Description	1116 / 2000 chars56% used	991 / 2000 chars50% used
Screenshots	—	—
Languages	en	arnlenfifr+12 more
Platforms	Salesforce	Salesforce
Developer	Kubaru	Intellum

At a glance

8 metrics · auto-computed

Feature comparison between Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More and Intellum: The Leader In Customer Education
Metric	Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More	Intellum: The Leader In Customer Education
Rating	5.0 ★	5.0 ★
Total reviews	★ 153	1
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	1 tier	—
Listed features	★ 9	5
Languages	1 supported	17 supported
Listed since	Feb 2018	Nov 2020

AppRanks verdict

Generated from live data on this page

The call

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More and Intellum: The Leader In Customer Education are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, Intellum: The Leader In Customer Education offers a free tier (free_to_install) while Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More has the larger user base (153 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Intellum: The Leader In Customer Education's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More audit • Intellum: The Leader In Customer Education audit

Listed	February 21, 2018	November 2, 2020

Last updated	—	—

3. Features

As listed by each developer

Kubaru

INSTANT ASSIGNMENT Say goodbye to managing complex assignment rules. Kubaru makes it easy to instantly assign leads, cases, opportunities, and other records to the right user. Eliminate manual work, reduce response time, and hit your speed-to-lead goals.
EASY TO USE Kubaru makes it easy to automate even the most complex assignment logic—no coding or Salesforce admin access required. Eliminate bottlenecks and empower your team to manage assignments. Start a trial to see for yourself how easy it is to use!
INTELLIGENT ROUTING Kubaru provides powerful features to ensure records are always assigned to the right person. Key features include weighted round robin assignment, workload balancing, territory management, skill-based routing, shark tanks, and more.
SLA ENFORCEMENT Kubaru will monitor lead and case response times and escalate or reassign unworked records before they go cold. Keep your pipeline warm, measure employee performance, and ensure your team meets SLAs for both sales and support.
USER AVAILABILITY Never assign records to unavailable users again. Kubaru makes it easy to configure user work shifts, out-of-office schedules, workload capacity limits, and more—ensuring records are only routed to users who are available to respond.
WORKLOAD BALANCING Avoid employee burnout and boost productivity by assigning leads, cases, and other records based on user capacity. Kubaru helps you monitor performance and balance workloads using weights, capacity limits, and other features.
BUILT TO SCALE Kubaru was built using Salesforce Lightning Web Components for maximum performance and scalability. It runs asynchronously in the background to handle enterprise-scale data without exceeding governor limits or slowing other processes.
ENTERPRISE-GRADE SECURITY Kubaru is a 100% native Salesforce application built on the Salesforce Lightning platform—providing unmatched data security. Detailed audit logs provide full visibility into every assignment and configuration change.
FREE LIFETIME SUPPORT We work closely with every customer to ensure Kubaru meets their unique needs. That’s how we’ve maintained a perfect five-star rating. Let us help you find the right assignment strategy to supercharge your team’s performance!

Intellum

The Intellum Platform includes everything you need to create, present, manage, track, and improve highly-engaging and personalized educational experiences at scale.
Intellum Social is the only social tool purpose-built for external education, creating engaging collaboration and networking experiences inside and outside the platform on both desktop and mobile.
Intellum Insights arms you with the data needed to prove initiative success and make educated content decisions, ensuring desired learner and business outcomes, through standard, easy-to-understand data dashboards.
Intellum E-commerce provides a seamless, in-platform customer experience for monetizing high-value activities, courses, certifications, and more.
Intellum Evolve lets you create interactive, responsive, and HTML5 eLearning content quickly and easily, with advanced content creation tools and controls and in-platform play and launch capabilities.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Kubaru	Intellum
workload availability	#1	Not ranked
on records	#2	Not ranked
the records	#2	Not ranked
largest	Not ranked	#4
platform that	Not ranked	#4

7. App details

Long-form description · keyword frequency

Kubaru

Kubaru provides all the features you need to fully automate the assignment of leads, cases, contacts, and other objects in Salesforce: • Assign ANY standard or custom object • Round robin • Weighted assignment • Skill-based assignment • Shark tanks • Duplicate matching • Load balancing • Territory management • Automated reassignment of unworked records • Assign to logged-in reps only • Schedules • Notifications (email, mobile, Slack, Chatter, Lightning, push alerts, sound alerts, etc.) • Automatic reimbursement for lost/rejected leads • Assignment logs How Kubaru helps: • Eliminate territory disputes between reps using round robin lead assignment • Assign leads and cases to reps based on availability, product knowledge, language, etc. • Use weighted lead assignment to direct more leads to top performers • Use load balancing to balance the workload between support reps • Create separate distribution schedules for geographically dispersed teams • Configure routers to reassign unworked leads before they go cold Ensure leads and other records never go uncontacted again. Install a free trial today!

Top keywords

assignment6×4.00%
leads6×4.00%
reps4×2.67%
assign3×2.00%
alerts2×1.33%
balancing2×1.33%
between2×1.33%
cases2×1.33%
etc2×1.33%
go2×1.33%
kubaru2×1.33%
lead2×1.33%

Intellum

Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Backed by a team of award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, with a scientific, data-driven approach based on 20+ years of industry experience, our solutions help organizations increase product utilization, improve customer retention, and grow revenue. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution.

Top keywords

all-in-one2×1.61%
authoring2×1.61%
content2×1.61%
customer2×1.61%
intellum2×1.61%
learning2×1.61%
tracking2×1.61%

Intellum vs Kubaru

Intellum

1. Listing metadata

Kubaru

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Kubaru · 0 changes

Intellum · 1 changes

7. App details

Frequently asked

Is Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or Intellum: The Leader In Customer Education cheaper?

Which has better reviews, Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or Intellum: The Leader In Customer Education?

Should I choose Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or Intellum: The Leader In Customer Education?

Which is faster to set up, Kubaru: Fully Automated Round Robin Lead Assignment, Case Routing, and More or Intellum: The Leader In Customer Education?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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