Which has better reviews, InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the higher average rating (5.0★ from 238 reviews) compared to InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce (4.6★ from 11 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Both apps are one-click installs from the Salesforce AppExchange. Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the deeper published review base (238 vs 11), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce typically suits early-stage and growth-mode teams based on its published review base (11 reviews). Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists typically suits early-stage and growth-mode teams based on its published review base (238 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Migration support varies by app and category. InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

InMoment (formerly vs Survey Vista : 100% — Salesforce

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce vs Survey Vista

Side-by-side comparison · 24 data points

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce

4.6·11reviews

Improve retention, up-sells and customer experience. Two-way integration: Enrich records with Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES) Voice of Customer feedback. Trigger surveys based on events in SFDC.

salesforcepaid

Change

1. Listing metadata

Field-level data

	InMoment (formerly Wootric) \| NPS • CSAT • CES Customer Surveys for Salesforce	Survey Vista
Tagline	“Improve retention, up-sells and customer experience. Two-way integration: Enrich records with Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES) Voice of Customer feedback. Trigger surveys based on events in SFDC.”250 chars	“Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.”255 chars
Description	931 / 2000 chars47% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	InMoment (formerly Wootric) \| NPS CSAT CES customer surveys in Salesforce	Ardira

At a glance

9 metrics · auto-computed

Feature comparison between InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists
Metric	InMoment (formerly Wootric) \| NPS • CSAT • CES Customer Surveys for Salesforce	Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists
Rating	4.6 ★	★ 5.0 ★
Total reviews	11	★ 238
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	—
Listed features	3	★ 9
Review velocity (30d)	—	3 new
Languages	1 supported	16 supported
Listed since	Feb 2017	Jun 2020

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists offers a free tier (freemium) while InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the larger user base (238 reviews vs 11), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists; mid-market and enterprise admins with specific feature requirements should evaluate both — InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce's 11-review base may include the workflow context that matches your specific use case better than Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce audit • Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists audit

Listed	February 3, 2017	June 19, 2020

Last updated	—	—

3. Features

As listed by each developer

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce

InMoment makes it easy to create a complete customer journey feedback program with Salesforce. Connect your InMoment account to see your CX metric dashboard in Salesforce and instantly enrich your Salesforce records with customer feedback.
See NPS, CSAT and CES scores and feedback at the Lead, Contact and Account level. Several standard reports including NPS by Accounts for current month, previous month, current quarter and previous quarter.
Trigger surveys on any Salesforce object using workflows. For example, trigger a CSAT survey after support case closure, an NPS survey 60 days before renewal, or a CES survey at the end of onboarding.

Survey Vista

Platform Difference ✔ 100% native Salesforce Intelligence & Action Platform ✔ Signals captured inside Salesforce org — zero integration tax ✔ AI triggers automated actions instantly ✔ Works with every Salesforce Cloud — no middleware ✔ No learning curve
Results That Matter ✔ Prevent churn: detect at-risk accounts early ✔ Grow revenue: surface upsell signals & automate advocacy ✔ Improve productivity: eliminate fragmented survey & forms sprawl ✔ Timely closed-loop actions for better customer experiences
Customer Lifecycle ✔ Lead capture web forms to Sales Cloud ✔ Trigger opportunity win-loss & onboarding survey ✔ Automate customer satisfaction surveys on case closure ✔ Map responses to any Salesforce record ✔ Close loop with automated follow-up actions
No-code Builder ✔ NPS, CSAT, CES & VoC survey in minutes ✔ 40+ questions: Rating, Signature, Consent… ✔ Multi-language forms pre-filled with Salesforce data ✔ Conditional logic, E-signature & native document generation ✔ Email, SMS, Chat, Experience Cloud
AI Analytics & Insights ✔ Built-in survey metrics dashboard ✔ Native data flow to Tableau, Power BI & CRM Analytics ✔ AI sentiment analysis & root cause insights ✔ Segment by Account, Contact & any Salesforce object ✔ Share insights across Salesforce org
Security & Compliance ✔ HIPAA, SOC 2, ISO 27001 & GDPR compliant — inherited from Salesforce ✔ All data stored within your Salesforce org ✔ No third-party servers, no middleware, no external exposure ✔ Role-based access control & permission management
Best Survey & Form App, 5-star, 222+ reviews ✔ Customer Feedback, Experience, Satisfaction & Net Promoter Score ✔ Employee Experience & onboarding surveys ✔ HIPAA-compliant assessment ✔ Offline pre-filled form & data collection ✔ In-app product feedback
Forms & Field Data Collection ✔ E-signatures & electronic web form submissions in Salesforce ✔ HIPAA & FedRAMP compliant data collection for Salesforce ✔ Offline mobile forms for field service & remote sites — auto-syncs online ✔ Document generation
Use Cases ✔ Patient intake, health checklists & clinical assessment ✔ Event registration, post-event & training feedback ✔ Employee onboarding, pulse & 360-feedback surveys ✔ Nonprofit program, volunteer & grant application forms ✔ Partner feedback survey

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	InMoment (formerly Wootric) \| NPS • CSAT • CES Customer Surveys for Salesforce	Survey Vista
csat	#3	#4
customer feedback surveys	#5	#3
nps csat	#3	#5
ces voc in	#5	#4
ces voc	#5	#4

7. Quality signals

Reviews · velocity · latest sentiment

Signal	InMoment (formerly Wootric) \| NPS • CSAT • CES Customer Surveys for Salesforce	Survey Vista
Average rating	4.6 ★ (11)	5.0 ★ (238)
Rating distribution	5— 4— 3— 2— 1—	597% 43% 30% 20% 10%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+3
Reviews · last 90 days	—	+7

5 latest reviews · each app

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce

No reviews yet.

Survey Vista

8. App details

Long-form description · keyword frequency

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce

SURVEY YOUR CUSTOMERS ANYWHERE: SaaS, Website, Force.com pages, Mobile, Email, or SMS Text ✓Customizable NPS, CSAT & CES surveys ✓Off-the-charts response rates ✓Real-time measure of customer sentiment ✓Never miss a trend ALIGN TEAMS AROUND CUSTOMER HAPPINESS -- Use the InMoment dashboard to analyze CX metrics by segment. Get AI-powered insights from qualitative feedback. ✓Improve retention ✓Increase referrals ✓Run A/B Happiness tests, and prioritize feature roadmap ✓Follow up with customers ACTIONABLE FEEDBACK THAT IS EASY & AUTOMATIC ✓Integration with Intercom, Slack, Zendesk, SEgment, Gainsight, Totango, Hubspot and more. ✓Auto-tagging identifies themes in customer comments. ✓Trigger surveys from Salesforce using Workflows. ✓ Enterprise features you need. Lightweight alternative to complex, enterprise solutions. Let us help you win customers for life. https://inmoment.com/digital-customer-experience-software/

Top keywords

customer3×2.48%
customers3×2.48%
com2×1.65%
enterprise2×1.65%
feedback2×1.65%
happiness2×1.65%
inmoment2×1.65%
segment2×1.65%
surveys2×1.65%

Survey Vista

SurveyVista is the only 100% Salesforce-native app for customer experience surveys, forms, assessments, checklists & data collection. Every response saves directly to Salesforce records — no middleware, no manual exports. AI-powered sentiment analysis predicts churn and triggers automated workflows so your team acts on every signal instantly. CAPTURE EVERY SIGNAL · NPS, CSAT, CES & VoC surveys triggered by any Salesforce lifecycle event · Post-project & post-interaction feedback on Case, Opportunity & Contact records · Employee engagement, onboarding & pulse surveys · Marketing & event registration forms · Healthcare checklists, patient assessments & HIPAA-compliant data collection · Nonprofit program, donation & volunteer forms · Offline mobile forms for field data collection at remote sites & field service · Built-in e-signature capture & document generation from survey & form responses · KPI/KRI data collection ACT INSTANTLY · Automate actions via Salesforce Flows at every lifecycle stage · Map responses to any Salesforce object or field in real time · AI-powered insights surface root causes & next-best actions · Close the loop — all inside the system your team uses every day

Top keywords

collection4×2.60%
data4×2.60%
data collection4×2.60%
forms4×2.60%
salesforce4×2.60%
field3×1.95%
surveys3×1.95%
actions2×1.30%

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce vs Survey Vista

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce

1. Listing metadata

Survey Vista

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce · 0 changes

Survey Vista · 1 changes

7. Quality signals

5 latest reviews · each app

8. App details

Frequently asked

Is InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists cheaper?

Which has better reviews, InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Should I choose InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Which is faster to set up, InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between InMoment (formerly Wootric) | NPS • CSAT • CES Customer Surveys for Salesforce and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?