Which has better reviews, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Salesforce Case Deflection Reporting Package for Lightning Communities?

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View has the higher average rating (5.0★ from 33 reviews) compared to Salesforce Case Deflection Reporting Package for Lightning Communities (2.6★ from 17 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Salesforce Case Deflection Reporting Package for Lightning Communities?

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View holds the higher average rating (5.0★ vs 2.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Salesforce Case Deflection Reporting Package for Lightning Communities?

Both apps are one-click installs from the Salesforce AppExchange. Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View has the deeper published review base (33 vs 17), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View typically suits early-stage and growth-mode teams based on its published review base (33 reviews). Salesforce Case Deflection Reporting Package for Lightning Communities typically suits early-stage and growth-mode teams based on its published review base (17 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and Salesforce Case Deflection Reporting Package for Lightning Communities?

Migration support varies by app and category. Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and Salesforce Case Deflection Reporting Package for Lightning Communities both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Salesforce Case Deflection Reporting Package for Lightning Communities" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Proton Text with vs Salesforce Case — Salesforce

Salesforce Case Deflection Reporting Package for Lightning Communities vs Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

Side-by-side comparison · 24 data points

Salesforce Case Deflection Reporting Package for Lightning Communities

2.6·17reviews

Get insight into how well the Contact Support Form and Case Deflection components actually deflect cases from being created in your Lightning sites and communities. Note: Deflections by guest users aren't currently included. Check back for updates!

salesforcefree

1. Listing metadata

Field-level data

	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	Salesforce Case Deflection Reporting Package for Lightning Communities
Tagline	“SMS/MMS Text Lightning Component with Integration to Salesforce® Objects. 1-to-1 texting with optional Google Translate and Sms2Agent features. Proton Blaster handles bulk SMS to thousands, and our automation library makes SMS part of your workflow.”249 chars	“Get insight into how well the Contact Support Form and Case Deflection components actually deflect cases from being created in your Lightning sites and communities. Note: Deflections by guest users aren't currently included. Check back for updates!”249 chars
Description	1181 / 2000 chars59% used	639 / 2000 chars32% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Proton 7 Group	Salesforce Labs

At a glance

8 metrics · auto-computed

Feature comparison between Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and Salesforce Case Deflection Reporting Package for Lightning Communities
Metric	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	Salesforce Case Deflection Reporting Package for Lightning Communities
Rating	★ 5.0 ★	2.6 ★
Total reviews	★ 33	17
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	5 tiers	—
Listed features	★ 9	1
Languages	16 supported	1 supported
Listed since	Aug 2018	Jun 2018

Listed	August 28, 2018	June 27, 2018

Last updated	—	—

3. Features

As listed by each developer

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

𝗘𝗔𝗦𝗬 𝟭-𝗧𝗢-𝟭 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 ▸ Text Contacts, Leads, and Users from a Home or record page, Utility Bar or Mobile app. ▸ Link to records ▸ Scheduled texts ▸ Send images & files ▸ Out-of-Office autoreply/forwarding
★★★★★ 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗔𝗡𝗗 𝗧𝗘𝗖𝗛 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ▸ Read our reviews — all five stars! There's a reason for that ▸ You get personalized support for set up and ongoing needs ▸ You are important to us ▸ Special attention for nonprofit customers
𝗕𝗨𝗟𝗞 𝗦𝗠𝗦 & 𝗠𝗠𝗦 𝗕𝗟𝗔𝗦𝗧𝗦 ▸ Blast to thousands of Campaign Members, with full integration to Campaign reporting and opt-out. ▸ Blast to any object List View or CSV list import. ▸ Powerful response handling and real-time error reporting.
𝗕𝗘𝗦𝗧 𝗣𝗥𝗜𝗖𝗜𝗡𝗚 𝗙𝗢𝗥 𝗡𝗢𝗡𝗣𝗥𝗢𝗙𝗜𝗧𝗦 ▸ Proton Text is available to nonprofit organizations, priced on a sliding scale to be affordable to everyone. ▸ Nonprofits can join the Twilio Impact program for additional savings on all usage fees.
𝗢𝗣𝗧-𝗜𝗡 / 𝗢𝗣𝗧-𝗢𝗨𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 ▸ Easily comply with privacy best practices for opt-in and opt-out preferences. ▸ Proton Text automatically handles setting opt-in/out, based on recipient responses to 1-to-1 texts, blasts, notifications.
𝗧𝗘𝗫𝗧 𝗧𝗘𝗠𝗣𝗟𝗔𝗧𝗘𝗦 𝗪𝗜𝗧𝗛 𝗠𝗘𝗥𝗚𝗘 𝗩𝗔𝗥𝗜𝗔𝗕𝗟𝗘𝗦 ▸ Use {!MergeVariables} to personalize 1-to-1 texts and blast messages to thousands. ▸ Proton Text comes with merge variables for standard fields, and you can create your own.
𝗔𝗚𝗘𝗡𝗧𝗙𝗢𝗥𝗖𝗘 𝗥𝗘𝗔𝗗𝗬! ▸ Sms2Agent provides direct agent interactions via your mobile phone texting app. ▸ View Agent Conversations. ▸ Apex Action generates a transcript of all Proton Text conversations related to recipient or any recordId.
𝗥𝗘𝗔𝗟𝗧𝗜𝗠𝗘 𝗚𝗢𝗢𝗚𝗟𝗘 𝗧𝗥𝗔𝗡𝗦𝗟𝗔𝗧𝗘 ▸ Proton GTX (additional subscription) provides realtime translation powered by Google Translate. ▸ Enhance your customer satisfaction by connecting in any of 100+ languages!
𝗡𝗔𝗧𝗜𝗩𝗘 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗬 𝗖𝗟𝗢𝗨𝗗 𝗜𝗡𝗧𝗘𝗚𝗥𝗔𝗧𝗜𝗢𝗡 ▸ Nonprofit Cloud integration, linking conversations to Fundraising, Gifts, Donor Management and Program Management records. ▸ Field Service Cloud integration ▸ Education Cloud integration

Salesforce Case Deflection Reporting Package for Lightning Communities

Using the Case Deflection Reporting package, get real-time metrics on potential and confirmed case deflections, the most helpful articles and discussions, and the least helpful articles and discussions.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View	Salesforce Case Deflection Reporting Package for Lightning Communities
enables	#3	Not ranked
text	#3	Not ranked
setup campaign	#5	Not ranked
case data install	Not ranked	#6
your case data	Not ranked	#8

6. App details

Long-form description · keyword frequency

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

𝗕𝗢𝗢𝗦𝗧 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗔𝗧𝗜𝗦𝗙𝗔𝗖𝗧𝗜𝗢𝗡 & 𝗧𝗘𝗔𝗠 𝗣𝗥𝗢𝗗𝗨𝗖𝗧𝗜𝗩𝗜𝗧𝗬 𝗪𝗜𝗧𝗛 𝗦𝗠𝗦 𝗧𝗘𝗫𝗧𝗜𝗡𝗚 Customers & leads want to text from their phones and you need to integrate those conversations into your Salesforce workflow. Your team saves time and money, while driving up lead conversation through interaction frequency and velocity. Proton Text looks and feels like a messaging app on your phone, with timestamped talk bubbles 💬, error reporting, emojis 😃, photos and file📎 attachments. Maximize productivity with scheduled texts, QuickResponse templates that personalize frequently-used messages, and Out-of-Office autoreply & forwarding. Automate your texts for Appointment Reminders, Text-to-Case, Text-to-Lead & Lead Nurturing flows, and more. 𝗬𝗢𝗨 𝗞𝗡𝗢𝗪 𝗬𝗢𝗨 𝗪𝗔𝗡𝗧 𝗔 𝗣𝗥𝗢𝗧𝗢𝗡 𝗕𝗟𝗔𝗦𝗧𝗘𝗥! Proton Blaster schedules SMS Blasts to Campaign Members or any List View or CSV file. Automatic response handling, opt-in/opt-out management, and real-time error reporting. Enables marketing and privacy best practices. 14-Day Free Trial. Email [email protected] for a live demo! Setup videos and free automation at www.protontext.com.

Top keywords

com2×1.46%
error2×1.46%
error reporting2×1.46%
file2×1.46%
lead2×1.46%
proton2×1.46%
reporting2×1.46%
text2×1.46%
texts2×1.46%

Salesforce Case Deflection Reporting Package for Lightning Communities

When you install the Salesforce Case Deflection Reporting Package for Lightning Communities, a Community Case Deflection Metrics Dashboard is added to your org. The dashboard contains the list of reports below. You need to be using the Case Deflection Component in your Communities to generate the data for the reports. - Discussions with the Most Deflections - Articles with Unsuccessful Deflections - Discussions w/ Unsuccessful Deflections - Overall Case Deflection - Articles with the Most Deflections - Discussions with Potential Deflections - Most Helpful Articles - Most Helpful Discussions - Articles with Potential Deflections

Top keywords

deflections6×6.38%
articles4×4.26%
case4×4.26%
case deflection4×4.26%
deflection4×4.26%
discussions4×4.26%
communities2×2.13%
dashboard2×2.13%
deflections - discussions2×2.13%
helpful2×

Salesforce Case Deflection Reporting Package for Lightning Communities vs Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

Salesforce Case Deflection Reporting Package for Lightning Communities

1. Listing metadata

Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Salesforce Case Deflection Reporting Package for Lightning Communities cheaper?

Which has better reviews, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Salesforce Case Deflection Reporting Package for Lightning Communities?

Should I choose Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Salesforce Case Deflection Reporting Package for Lightning Communities?

Which is faster to set up, Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View or Salesforce Case Deflection Reporting Package for Lightning Communities?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Proton Text with Proton Blaster for Bulk SMS to Campaigns or any List View and Salesforce Case Deflection Reporting Package for Lightning Communities?