Side-by-side comparison · 24 data points
| RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant | Talkative | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Business telephony integration for Salesforce through an AppExchange Plugin. Make and receive phone calls using your business phone number directly through Salesforce. Contact details screenpop on inbound calls and click-to-call for outbound calls.
| Metric | RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant | Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 4 | 2 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | ★ 9 |
| Languages | 3 supported | 1 supported |
| Listed since | Aug 2018 | Jan 2020 |
RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant at paid, Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant audit • Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp audit
| Listed |
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| Last updated | — | — |
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| Keyword | RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant | Talkative |
|---|---|---|
| calls | #2 | Not ranked |
| ai chatbot | Not ranked | #4 |
| real life conversational | Not ranked | #7 |
| proactive | Not ranked | #7 |
| phone number | #9 | Not ranked |
Both RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp offer paid plans only. RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant starts at paid; Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp starts at paid. Compare the per-tier features in the Pricing section above before committing.
RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant (5.0★, 4 reviews) and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant does carry the larger published review base (4 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant has the deeper published review base (4 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant typically suits early-stage and growth-mode teams based on its published review base (4 reviews). Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.