Which has better reviews, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice has the higher average rating (5.0★ from 32 reviews) compared to Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging) (4.9★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)?

Both apps are one-click installs from the Salesforce AppExchange. Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice has the deeper published review base (32 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice typically suits early-stage and growth-mode teams based on its published review base (32 reviews). Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging) typically suits early-stage and growth-mode teams based on its published review base (8 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)?

Migration support varies by app and category. Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Girik SMS & CTI vs Google Bot for — Salesforce

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)

Side-by-side comparison · 24 data points

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

5.0·32reviews

Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.

salesforce

1. Listing metadata

Field-level data

	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)
Tagline	“Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.”250 chars	“The NeuraFlash Chatbot for Salesforce provides: ● NLP via Google DialogFlow ● Pro-Active Engagement & Targeting ● 25 languages+ ● Escalation to Salesforce Live Agent/LiveMessage ● Migration to/from Einstein Bot ● HIPAA Compliant”229 chars
Description	1084 / 2000 chars54% used	1148 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Girikon AI	NeuraFlash LLC

At a glance

8 metrics · auto-computed

Feature comparison between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)
Metric	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 32	8
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Jan 2025	Oct 2017

Listed	January 14, 2025	October 26, 2017

Last updated	—	—

3. Features

As listed by each developer

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

AI HUMAN-LIKE CALLING - Engage customers with AI-powered CTI telephony that delivers natural, human-like conversations. Automate outreach, qualify leads faster, and increase connection rates directly from Salesforce.
AI TRANSCRIPT & SENTIMENT - Generate real-time call transcripts, minutes, and sentiment analysis within Salesforce. Improve compliance, speed up reviews, and enable precise follow-ups with CTI-driven automation.
AI ACTIONS & AUTOMATION - Boost productivity with AI insights in CTI. Automatically create cases, schedule follow-ups, and recommend next-best actions based on customer intent and live conversation analysis.
SALESFORCE-NATIVE CTI - Enjoy seamless CTI integration built 100% on Salesforce. Eliminate third-party tools, reduce maintenance, and ensure secure, reliable telephony performance for every team.
CLICK-TO-DIAL TELEPHONY - Initiate calls instantly with click-to-dial CTI from any Salesforce record. Streamline telephony workflows, cut down on manual steps, and give agents more time for meaningful conversations.
REAL-TIME INSIGHTS - Leverage CTI with telephony intelligence to access customer history and profiles during calls. Empower agents with real-time context for personalized, effective customer interactions.
AUTOMATIC CALL LOGGING - Save time with CTI-based auto logging of call duration, notes, and outcomes inside Salesforce. Ensure all telephony interactions are tracked, compliant, and ready for future reference.
CUSTOM CALL ROUTING - Enhance call handling with customizable CTI call routing. Direct calls to the right agent or team based on business rules, ensuring faster response times and improved customer satisfaction.
ANALYTICS & REPORTING - Gain visibility with CTI telephony analytics. Track call volumes, measure performance, identify trends, and make smarter, data-driven decisions to strengthen customer service.

Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)

About NeuraFlash: ● The go-to Chatbot partner for Salesforce ● Our bot product offers Mobile, Web, SMS, Facebook, Twitter support ● Salesforce AI Incubator Member ● A decade of experience in Chatbots, conversational interfaces, and digital channels
The Value of our Chatbots: ● Our Chatbots provide a conversational option for service, sales, and internal applications that drive huge ROI's ● Our bots increase engagement, gather info, and answer questions seamlessly alongside your existing team!
Leverage Integrations with: ● Salesforce Einstein ● Google DialogFlow

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)
cti telephony	#3	Not ranked
call logging	#3	Not ranked
chatbot	Not ranked	#3
expert services included	Not ranked	#6
telephony	#9	Not ranked

6. App details

Long-form description · keyword frequency

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

GIRIKCTI — SALESFORCE NATIVE CTI & TELEPHONY GirikCTI is a 100% Salesforce-native CTI and telephony solution. It embeds voice and AI inside Salesforce. No external connectors. Ideal for sales and service teams. BUSINESS BENEFITS - Boost agent productivity with click-to-dial, integrated softphone, and unified UI. - Qualify leads automatically with the AI Calling Agent and automate follow-ups. - Improve CX with real-time transcripts, sentiment analysis, and AI call summaries. - Provide real-time actionable suggestions to agents during calls. - Reduce TCO and security risk. Data stays inside Salesforce. TECHNICAL HIGHLIGHTS - Integrated softphone, multi-line support, IVR, and bulk dialing. - Real-time transcription, AI call analysis, and agent recommendations. - Auto case and task creation using native Flows and Apex. - Call recording, call disposition, barge, whisper, and live monitoring. - Multilingual support and scalable architecture on Salesforce cloud. Deploy fast with a no-code setup. 24/7 support included. Drive more leads and close more deals with GirikCTI.

Top keywords

ai4×2.58%
call4×2.58%
salesforce4×2.58%
agent3×1.94%
girikcti3×1.94%
real-time3×1.94%
support3×1.94%
ai call2×1.29%
analysis2×1.29%
cti2×1.29%
inside2×1.29%
inside salesforce2×1.29%

Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)

Our Chatbots Offer: ● A real AI and NLP powered conversational Chatbot that is deeply integrated with Salesforce ● Supports all digital channels - Web/Mobile ● Investment Protection: migration to the Salesforce Einstein Chatbot product ● HIPAA Compliant Deploy our chatbot across Salesforce digital channels including Communities, Live Agent Web and Mobile Chat, and SMS/Facebook Messenger using LiveMessage to: ● Integrate with Salesforce Knowledge to present relevant KB articles/manage content ● Create Cases and assign to your service queues to expedite customer service ● Create Leads and assign to your sales teams for immediate follow-up ● Provide access to Salesforce data – the bot can access Salesforce data just like your team members ● Escalate the conversation from the Chatbot to a live team member and pass key information about the conversation – just like a ‘warm transfer’ ● Provide Pro-Active Bot Intelligence that serves up the bot based on visitor activities, customer profiles, previous interactions, etc. What's Included: ● Out of the box UI templates (customizable) ● Reports/Dashboards in Salesforce for Sales and Service

Top keywords

salesforce7×4.24%
chatbot4×2.42%
bot3×1.82%
service3×1.82%
access2×1.21%
assign2×1.21%
channels2×1.21%
conversation2×

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

1. Listing metadata

Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging) cheaper?

Which has better reviews, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)?

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)?

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and Google Bot for Salesforce (Complimentary to Salesforce Chat and Messaging)?