Which has better reviews, Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Pendula | Send & receive SMS on SF - automate conversations via drag & drop (4.9★, 15 reviews) and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists (5.0★, 238 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Both apps are one-click installs from the Salesforce AppExchange. Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the deeper published review base (238 vs 15), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Pendula | Send & receive SMS on SF - automate conversations via drag & drop typically suits early-stage and growth-mode teams based on its published review base (15 reviews). Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists typically suits early-stage and growth-mode teams based on its published review base (238 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Pendula | Send & vs Survey Vista : 100% — Salesforce

Pendula | Send & receive SMS on SF - automate conversations via drag & drop vs Survey Vista

Side-by-side comparison · 24 data points

Pendula | Send & receive SMS on SF - automate conversations via drag & drop

4.9·15reviews

Orchestrate, connect and enhance your customer journeys with next-gen engagement. Pendula helps marketing and CX teams to enhance and automate how you interact with your customers with tools like activity reporting, generative AI, and sentiment analysis.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Pendula \| Send & receive SMS on SF - automate conversations via drag & drop	Survey Vista
Tagline	“Orchestrate, connect and enhance your customer journeys with next-gen engagement. Pendula helps marketing and CX teams to enhance and automate how you interact with your customers with tools like activity reporting, generative AI, and sentiment analysis.”254 chars	“Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.”255 chars
Description	1152 / 2000 chars58% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Pendula	Ardira

At a glance

9 metrics · auto-computed

Feature comparison between Pendula | Send & receive SMS on SF - automate conversations via drag & drop and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists
Metric	Pendula \| Send & receive SMS on SF - automate conversations via drag & drop	Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists
Rating	4.9 ★	★ 5.0 ★
Total reviews	15	★ 238
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	—
Listed features	8	★ 9
Review velocity (30d)	—	3 new
Languages	1 supported	16 supported
Listed since	Jul 2017	Jun 2020

AppRanks verdict

Generated from live data on this page

The call

Pendula | Send & receive SMS on SF - automate conversations via drag & drop and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists offers a free tier (freemium) while Pendula | Send & receive SMS on SF - automate conversations via drag & drop starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the larger user base (238 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Pendula | Send & receive SMS on SF - automate conversations via drag & drop's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Pendula | Send & receive SMS on SF - automate conversations via drag & drop audit • Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists audit

Listed	July 4, 2017	June 19, 2020

Last updated	—	—

3. Features

As listed by each developer

Pendula | Send & receive SMS on SF - automate conversations via drag & drop

EXPERIENCE & WORKFLOW STUDIO Start a meaningful conversation. Select a data source to identify the moments that actually matter to your customers. Use simple drag and drop UI to build seamless journeys as creative as your imagination will allow.
EFFORTLESS INTEGRATIONS Connect to anywhere, and everywhere, in real-time — all while communicating with your customers. Get a 360° view of your customer and automate tailored conversations leveraging data from any source at any point in the journey.
REAL-TIME SEGMENTATION Segment your audience based on their responses, in real time. Identify advocates or at-risk customers based on past or real-time behaviours. Build micro-segments around recency, frequency and value with ease.
MULTICHANNEL CUSTOMER ENGAGEMENT Be where your customers are, and connect with them on the channels they use the most. Expand your reach and deliver a full omnichannel experience by leveraging a broader channel mix.
ADVANCED HYPER-PERSONALISATION Accurate relevance and meaningful context, every single time. Effortlessly personalise communications with real-time data from any system and deliver truly 1:1 experiences based on demographics, or past behavioural data.
INTELLIGENT CUSTOMER JOURNEYS Inject game-changing intelligence into your customer journeys at an individual level. Write natural language directives and let Pendula do the heavy lifting so you can get back to what you do best.
SEAMLESS JOURNEY MODIFICATIONS Edit, pause or stop journeys without interrupting the customer experience. Update and refine customer journeys without you or your customers missing a beat, with advanced management capabilities on the spot.
NEXT-GEN AI-DECISIONING Personalise customer interactions, guiding them along effective paths based on unique preferences. Automate routine processes with AI-driven insights to deliver seamless 24/7 service, enhancing customer satisfaction.

Survey Vista

Platform Difference ✔ 100% native Salesforce Intelligence & Action Platform ✔ Signals captured inside Salesforce org — zero integration tax ✔ AI triggers automated actions instantly ✔ Works with every Salesforce Cloud — no middleware ✔ No learning curve
Results That Matter ✔ Prevent churn: detect at-risk accounts early ✔ Grow revenue: surface upsell signals & automate advocacy ✔ Improve productivity: eliminate fragmented survey & forms sprawl ✔ Timely closed-loop actions for better customer experiences
Customer Lifecycle ✔ Lead capture web forms to Sales Cloud ✔ Trigger opportunity win-loss & onboarding survey ✔ Automate customer satisfaction surveys on case closure ✔ Map responses to any Salesforce record ✔ Close loop with automated follow-up actions
No-code Builder ✔ NPS, CSAT, CES & VoC survey in minutes ✔ 40+ questions: Rating, Signature, Consent… ✔ Multi-language forms pre-filled with Salesforce data ✔ Conditional logic, E-signature & native document generation ✔ Email, SMS, Chat, Experience Cloud
AI Analytics & Insights ✔ Built-in survey metrics dashboard ✔ Native data flow to Tableau, Power BI & CRM Analytics ✔ AI sentiment analysis & root cause insights ✔ Segment by Account, Contact & any Salesforce object ✔ Share insights across Salesforce org

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Pendula \| Send & receive SMS on SF - automate conversations via drag & drop	Survey Vista
customer	#12	#3
customer experiences	#12	#3
your customer	#12	#3
segments	#9	#7
segment	#12	#6

7. Quality signals

Reviews · velocity · latest sentiment

Signal	Pendula \| Send & receive SMS on SF - automate conversations via drag & drop	Survey Vista
Average rating	4.9 ★ (15)	5.0 ★ (238)
Rating distribution	5— 4— 3— 2— 1—	597% 43% 30% 20% 10%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+3
Reviews · last 90 days	—	+7

5 latest reviews · each app

Pendula | Send & receive SMS on SF - automate conversations via drag & drop

No reviews yet.

Survey Vista

8. App details

Long-form description · keyword frequency

Pendula | Send & receive SMS on SF - automate conversations via drag & drop

WHY PENDULA? Inspire, engage and retain modern customers with the next generation of intelligent customer engagement. Pendula puts marketing and CX teams in the drivers seat today, by defying the limits of data and journeying, bringing their campaigns to life for transformed business growth tomorrow. ORCHESTRATE Effortlessly design seamless customer experiences with our workflow automation studio. Pendula allows you to craft journeys that are as dynamic as they are intuitive, ensuring every interaction feels personalised to your customer's unique message. CONNECT Expand your reach like never before with over 80+ integrations and two-way conversations across your omnichannel strategy. Connect with unlimited data sources to gain invaluable insights into customer behaviours and preferences. Best of all, our solution eliminates the need for IT or developers, giving control back to your CX and Marketing teams. ENHANCE Elevate your customer engagement with advanced AI tools, comprehensive reporting and analytics. With Pendula, transform data into action, ensuring each touchpoint deepens customer understanding and loyalty.

Top keywords

customer5×3.13%
pendula4×2.50%
data3×1.88%
connect2×1.25%
customer engagement2×1.25%
cx2×1.25%
engagement2×1.25%
ensuring2×1.25%
marketing2×1.25%
teams2×1.25%

Survey Vista

SurveyVista is the only 100% Salesforce-native app for customer experience surveys, forms, assessments, checklists & data collection. Every response saves directly to Salesforce records — no middleware, no manual exports. AI-powered sentiment analysis predicts churn and triggers automated workflows so your team acts on every signal instantly. CAPTURE EVERY SIGNAL · NPS, CSAT, CES & VoC surveys triggered by any Salesforce lifecycle event · Post-project & post-interaction feedback on Case, Opportunity & Contact records · Employee engagement, onboarding & pulse surveys · Marketing & event registration forms · Healthcare checklists, patient assessments & HIPAA-compliant data collection · Nonprofit program, donation & volunteer forms · Offline mobile forms for field data collection at remote sites & field service · Built-in e-signature capture & document generation from survey & form responses · KPI/KRI data collection ACT INSTANTLY · Automate actions via Salesforce Flows at every lifecycle stage · Map responses to any Salesforce object or field in real time · AI-powered insights surface root causes & next-best actions · Close the loop — all inside the system your team uses every day

Top keywords

collection4×2.60%
data4×2.60%
data collection4×2.60%
forms4×2.60%
salesforce4×2.60%
field3×1.95%
surveys3×1.95%
actions2×1.30%

Pendula | Send & receive SMS on SF - automate conversations via drag & drop vs Survey Vista

Pendula | Send & receive SMS on SF - automate conversations via drag & drop

1. Listing metadata

Survey Vista

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Pendula | Send & receive SMS on SF - automate conversations via drag & drop · 0 changes

Survey Vista · 1 changes

7. Quality signals

5 latest reviews · each app

8. App details

Frequently asked

Is Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists cheaper?

Which has better reviews, Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Should I choose Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

Which is faster to set up, Pendula | Send & receive SMS on SF - automate conversations via drag & drop or Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Pendula | Send & receive SMS on SF - automate conversations via drag & drop and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists?