Is PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer cheaper?

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer is the cheaper option — it offers a free plan (freemium). PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing (5.0★, 35 reviews) and BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

AppRanks cannot separate these two on rating — both sit at 5.0★. PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing does carry the larger published review base (35 vs 2). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

Both apps are one-click installs from the Salesforce AppExchange. PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing has the deeper published review base (35 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing typically suits early-stage and growth-mode teams based on its published review base (35 reviews). BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing and BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

Migration support varies by app and category. PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing and BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

PowerRouter: Lead vs BeCloud - Cloud — Salesforce

PowerRouter vs BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

Side-by-side comparison · 24 data points

PowerRouter

5.0·35reviews

PowerRouter is an easy-to-use lead routing & case assignment tool for Salesforce to ensure your leads, contacts, cases, accounts, & opportunities are routed to the right teams in real-time with no-code routing workflows. Routing made simple & efficient.

salesforcepaid

Change

1. Listing metadata

Field-level data

	PowerRouter	BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer
Tagline	“PowerRouter is an easy-to-use lead routing & case assignment tool for Salesforce to ensure your leads, contacts, cases, accounts, & opportunities are routed to the right teams in real-time with no-code routing workflows. Routing made simple & efficient. ”254 chars	“The BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels in one single user interface.”144 chars
Description	1187 / 2000 chars59% used	970 / 2000 chars49% used
Screenshots	—	—
Languages	en	nlenfrdeit+3 more
Platforms	Salesforce	Salesforce
Developer	Ziguar Inc	BeCloud Solutions

At a glance

8 metrics · auto-computed

Feature comparison between PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing and BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer
Metric	PowerRouter: Lead Assignment \| Round Robin \| Lead Routing \| Case Routing	BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer
Rating	5.0 ★	5.0 ★
Total reviews	★ 35	2
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	3 tiers	—
Listed features	4	★ 6
Languages	1 supported	8 supported
Listed since	Jun 2017	Jan 2019

Listed	June 28, 2017	January 2, 2019

Last updated	—	—

3. Features

As listed by each developer

PowerRouter

SMART LEAD ROUTING: Assign leads in real-time using round robin, weighted round robin, smart load balancer algorithms. Assign leads based on geography, revenue size, or custom criteria. Routing based on SDR's workload capacity & availability
PROMPT BUYER ENGAGEMENT: Avoid routing leads to unavailable & inactive SDRs. Set up re-routing rules to immediately assign uncontact leads to next best SDRs. Expand pipeline by re-routing old & cold leads in your Saleforce CRM. Prioritizing routing order
REAL-TIME MANAGEMENT: Receive real-time alerts about new assignments. Smart trackers & dashboards to adjust routing rules to maximize SDR performance. Real-time alerts about assignment failures. Smart auditing & troubleshooting of routing workflows.
DYNAMIC ROUTING: Remind SDRs about their SLAs & enforce prompt time-to-action. Segment, prioritize, & route leads & opportunities based on your custom criteria. 100% accurate lead-to-account matching & deduplication before routing to avoid routing errors

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

EASY TO DECIDE: You will be Live in a few days without waiting for whole months. After examining your request and your needs you will be able to be operational within a few days or weeks, depending on the complexity of the project.
EASY TO USE: BeInContact is designed to be simple and intuitive. Through a short training, both remotely and in on premise, you will be able to fully grasp the entire solution and have complete access to it.
FULLY CUSTOMISABLE: BeInContact can be personalised to suite every business needs, including working with multiple communication channels. (Voice, Mail, SMS Chatbots, socials, etc...)
FULL CLOUD PLATFORM: no expansive hardware, nor IT infrastructures are needed to make BeInContact work. No defined physical location either. An internet connection is all you need
MANAGEMENT OPTIMIZATION: Manage customer interactions and agents operations without shifting from one channel to the other. All the analytics will be at your disposal on one single screen

Keyword	PowerRouter	BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer
contact	#59	#32
contact form	#96	#73

6. App details

Long-form description · keyword frequency

PowerRouter

PowerRouter helps you with all aspects of lead routing & opportunity assignment ✅Advanced lead routing algorithms like active load balancing ✅Routing leads & other Salesforce objects based on SDR's workload capacity. ✅Easy-to-implement and easy-to-optimize lead routing workflows with drag-and-drop functionality. ✅Lead & opportunity routing based on SDRs' skills, experience, & expertise. ✅Rerouting of old & uncontacted leads based on smart SLA rules. ✅Pause assignments to unavailable and inactive SDRs ✅Real-time notifications about routing failures. ✅Smart auditing & troubleshooting of routing workflows ✅Fuzzy matching algorithm for lead-to-account matching with 100% accuracy. ✅Real-time duplicate checks and account matching, all within one workflow. ✅Avoid routing duplicate leads or same leads to multiple reps with data deduplication. ✅Prioritize your routing criteria to optimize for high sales performance ✅Segment, prioritize, and route inbound leads in real-time with hyper-accuracy. ✅Auto rerouting of failed assignments. ✅Weighted round robin and load balanced routing to ensure fair assignments PowerRouter: Lead routing made simple, reliable, and efficient

Top keywords

routing11×7.28%
lead5×3.31%
leads5×3.31%
lead routing4×2.65%
assignments3×1.99%
matching3×1.99%
real-time3×1.99%
duplicate2×1.32%
load2×1.32%
opportunity2×1.32%
powerrouter2×1.32%
prioritize2×1.32%

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

Use the advanced BeInContact solution integrated with Salesforce to develop the communication strategy that best suits your company. BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels. This way, operators of the Salesforce Contact Center are able, using the BeInContact page only, to manage all the configured contact channels in one single user interface. Integration with Salesforce allows operators to have all customer information on screen, thus optimizing and simplifying daily operations. Benefits: - Eliminate screen switching with intuitive interface; - No software installation; - Reduce call handling times with automatic CTI screen pops, identify callers and route them to the right agent; - Display caller information with CTI screen pops; - Incoming callers are instantly matched to existing contact records, which are automatically displayed; - Any browser (Chrome, Firefox, Safari, etc.)

Top keywords

contact4×2.92%
salesforce4×2.92%
screen4×2.92%
beincontact3×2.19%
callers2×1.46%
channels2×1.46%
contact channels2×1.46%
cti2×1.46%
cti screen

PowerRouter vs BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

PowerRouter

1. Listing metadata

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer cheaper?

Which has better reviews, PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

Should I choose PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

Which is faster to set up, PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between PowerRouter: Lead Assignment | Round Robin | Lead Routing | Case Routing and BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?