Should I choose Totango Zoe for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

AppRanks cannot separate these two on rating, because neither publishes one. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool does carry the larger published review base (40 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Totango Zoe for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Totango Zoe for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Totango Zoe for Salesforce and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Migration support varies by app and category. Totango Zoe for Salesforce and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Totango Zoe for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Totango Zoe for vs Communicat-O - SMS | — Salesforce

Totango Zoe for Salesforce vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Side-by-side comparison · 24 data points

Totango Zoe for Salesforce

No rating yet

The Totango app in Salesforce allows your teams to view Totango insights within the Salesforce UI. Once configured, any licensed Totango user can interact with the Totango app in Salesforce.

salesforcefree_to_install

Change

1. Listing metadata

Field-level data

	Totango Zoe for Salesforce	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Tagline	“The Totango app in Salesforce allows your teams to view Totango insights within the Salesforce UI. Once configured, any licensed Totango user can interact with the Totango app in Salesforce.”190 chars	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars
Description	570 / 2000 chars28% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Totango, Inc.	Manras Technologies UK Limited
Listed	November 30, 2023

At a glance

8 metrics · auto-computed

Feature comparison between Totango Zoe for Salesforce and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool
Metric	Totango Zoe for Salesforce	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Rating	—	5.0 ★
Total reviews	0	40
Free plan	★ Yes	—
Pricing	free_to_install	paid
Pricing tiers	2 tiers	—
Listed features	4	★ 9
Languages	1 supported	1 supported
Listed since	Nov 2023	Feb 2022

Last updated	—	—

3. Features

As listed by each developer

Totango Zoe for Salesforce

Account Health: Get real-time visibility into customer health so you can take action at the right time with the right messages to enhance and expand your customer relationship and reduce churn risk.
Engagement Score: is a relative score attached to each account. It's a number between 0 - 100, measuring the intensity of product usage by the account end-users. Engagement score is calculated daily and is measured on a 14-day sliding window of usage.
Number of Active Users: counts the total number of active users in an account. A user is considered "active" if they had at least 1 activity registered during the time period. The metric is available in a daily, 3-day, 7-day, 14-day, 30-day & 90-day time
License Utilization: measures the rate between the number of active-users in an account and the total number of licenses purchased. It's a great metric for applications that have a seat-based pricing model.

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Totango Zoe for Salesforce	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
for seamless	Not ranked	#4
seamless	Not ranked	#4
14 day	#8	Not ranked
chatbot	Not ranked	#15

6. App details

Long-form description · keyword frequency

Totango Zoe for Salesforce

The Totango app in Salesforce allows your teams to view Totango customer insights in the Salesforce UI. Once configured, any licensed Totango user can interact with the Totango app in Salesforce. For a given account in Salesforce, you can see Totango customer data and insights including: • Account Health • Engagement • Number of Active Users • Usage Frequency • License Utilization • Tasks & Touchpoints Your teams gain a more holistic understanding of your customers and can take immediate action. No more jumping between platforms to see the bigger picture.

Top keywords

totango5×5.95%
salesforce4×4.76%
account2×2.38%
customer2×2.38%
insights2×2.38%
see2×2.38%
teams2×2.38%
totango customer2×2.38%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%
mobile-ready2×1.29%
platforms2×1.29%
responses2×1.29%
seamless2×1.29%
team2×1.29%

Totango Zoe for Salesforce vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Totango Zoe for Salesforce

1. Listing metadata

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Totango Zoe for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Should I choose Totango Zoe for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Which is faster to set up, Totango Zoe for Salesforce or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Which works better for small vs large Salesforce AppExchange admins?

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Can I migrate data between Totango Zoe for Salesforce and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?