Reputation Studio by 1440 | Customer Ratings and Reviews, Q&A, Social Comments
Customer feedback is everywhere—but managing reviews, Q&A, ratings, and social comments across multiple channels doesn't have to be. Reputation Studio centralizes product reviews, location reviews, app reviews, and customer questions from 50+ channels directly inside Salesforce Service Cloud, giving teams a single workspace to monitor, respond, automate, and report. With Agentforce, AI-powered response recommendations, intelligent routing, approval workflows, customizable dashboards, and Voice of Customer analytics help brands respond faster while maintaining consistent, on-brand customer experiences. Every review and response is synchronized with Salesforce for case management, reporting, automation, and actionable customer insights. Trusted by enterprise brands across retail, CPG, travel, and hospitality, Reputation Studio helps organizations reduce response times, increase review volume by 12%, improve average ratings by 0.12 stars, and save 50+ agent hours per month—turning customer feedback into better products, better service, and stronger brand reputation.
Top keywords
- customer6×4.23%
- reviews4×2.82%
- reputation3×2.11%
- response3×2.11%
- 122×1.41%
- 502×1.41%
- better2×1.41%
- brands2×1.41%
- channels2×1.41%
- customer feedback2×1.41%
- feedback2×1.41%
- ratings2×1.41%
Axialys for Salesforce Service Cloud Voice
With Axialys for Salesforce Service Cloud Voice, You will benefit from : CTI, IVR configurator, ACD, supervision interface, agent interface, call-recording, call-routing, call-queuing, advanced reporting. As a Telecom Operator, we invest in global telecom infrastructure to offer the best-in-class audio quality for your phone interactions (stereophonics' recordings). The Axialys for Salesforce Service Cloud Voice integration improves the quality of every interaction in order to offer the best customer experience as possible. Axialys for Salesforce Service Cloud Voice, allow your company to : . have the benefit of a complete native integration with Salesforce . deliver Voice Flows . monitor your contact center & agents activity in real-time . access to out-and-out dashboards . and of course, benefit from a high-level voice quality
Top keywords
- voice5×4.39%
- salesforce4×3.51%
- axialys3×2.63%
- axialys for salesforce3×2.63%
- benefit3×2.63%
- cloud3×2.63%
- cloud voice3×2.63%
- quality3×2.63%
- salesforce service3×2.63%
