Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce vs Custom Related List by Extentia

Side-by-side comparison · 24 data points

Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce

5.0·31reviews

Reputation Studio is the top-rated Salesforce app for managing reviews, Q&A, and social comments from 50+ channels—Amazon, Bazaarvoice, GMB, App Stores, and more. Built 100% on Salesforce, it streamlines Service Cloud workflows and saves agents hours.

1. Listing metadata

Field-level data

	Reputation Studio by 1440 \| Reviews, Q&A & Feedback Management in Salesforce	Custom Related List by Extentia
Tagline	“Reputation Studio is the top-rated Salesforce app for managing reviews, Q&A, and social comments from 50+ channels—Amazon, Bazaarvoice, GMB, App Stores, and more. Built 100% on Salesforce, it streamlines Service Cloud workflows and saves agents hours.”251 chars	“This Lighting Web Component supports any object which has a relationship (lookup or master-detail) with its parent object. This component can be configured according to your specific needs for better functionality, bearing in mind design attributes.”249 chars
Description	608 / 2000 chars30% used	637 / 2000 chars32% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	1440, Inc.	Extentia
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce and Custom Related List by Extentia
Metric	Reputation Studio by 1440 \| Reviews, Q&A & Feedback Management in Salesforce	Custom Related List by Extentia
Rating	5.0 ★	—
Total reviews	31	0
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	★ 5	3
Languages	1 supported	1 supported
Listed since	Dec 2017	Jun 2021

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Custom Related List by Extentia's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Custom Related List by Extentia offers a free tier (free) while Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — Custom Related List by Extentia's 0-review base may include the workflow context that matches your specific use case better than Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce audit • Custom Related List by Extentia audit

Last updated	—	—

3. Features

As listed by each developer

Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce

Omnichannel Coverage: ✔ Manage reviews and Q&A from Amazon, Walmart, Target, Google, Yelp, Facebook, Bazaarvoice, App Stores, and more.
Built for Service Cloud: ✔ Auto-route reviews to agents, create cases, and use templates or AI to respond faster.
Agent Workspace: ✔ Prioritize reviews by sentiment, channel, product, or SLA in a customizable dashboard.
Actionable Insights: ✔ Track sentiment and performance by channel, brand, or competitor.
Enterprise-Trusted: ✔ Trusted by 200+ enterprise brands including Colgate, Reckitt, and Vizio

Custom Related List by Extentia

- In addition to default sorting, can sort records by clicking on columns in any direction. - Adds default filters while configuring this component on the records page to show specific records.
- The component offers infinite scrolling to display more data when users scroll to the end of the table. - Search records using all column fields except date, date/time & Boolean fields. - View, edit or delete any record from the related list.
- The data in the related list is displayed in formatted columns according to the field’s data type, such as email, phone, currency, etc. - Provides the option to create a new record of an object specific to the related list.

Keyword	Reputation Studio by 1440 \| Reviews, Q&A & Feedback Management in Salesforce	Custom Related List by Extentia
feedback	#8	Not ranked
feedback form	#42	Not ranked
sign app	#103	Not ranked

9. App details

Long-form description · keyword frequency

Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce

Customer feedback drives decisions—but managing it across sites is chaotic. Reputation Studio centralizes reviews, Q&A, and social comments directly in Salesforce. Reputation Studio connects product, location, and app reviews in Service Cloud—so teams respond faster using AI, automation, and templates. All feedback data is synced into Salesforce for reporting, case creation, and streamlined team workflows. For Retail, CPG, and Travel brands, Reputation Studio reduces escalations, boosts star ratings (by 0.12 on average), and increases review volume by 12%—all while saving 50+ agent hours per month.

Top keywords

reputation3×3.33%
reputation studio3×3.33%
studio3×3.33%
122×2.22%
feedback2×2.22%
reviews2×2.22%
salesforce2×2.22%

Custom Related List by Extentia

Salesforce provides the “Related List” and “Related Lists” standard Lightning Components to show related records. These standard components have limitations such as a lack of custom sorting, inability to search using specific fields, no custom filters, no pagination/infinite scrolling to load more data, and difficulty in terms of formatting columns with appropriate data types (such as email, phone, currency, etc.) To fulfil these needs in addition to existing features, we have built a new generic custom Related List Component using the Lightning Web Component programming model, which can be used on any object in Salesforce.

Top keywords

related4×4.17%
custom3×3.13%
component2×2.08%
components2×2.08%
data2×2.08%
lightning2×2.08%
list2×2.08%
related list2×2.08%
salesforce2×2.08%
standard2×2.08%

Frequently asked

Common questions about this comparison

Is Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce or Custom Related List by Extentia cheaper?

Custom Related List by Extentia is the cheaper option — it offers a free plan (free). Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce or Custom Related List by Extentia?

It depends on what you're optimizing for. Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce fits better if you prioritize rating consistency; Custom Related List by Extentia is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce or Custom Related List by Extentia?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce has more onboarding documentation maturity (31 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (31 reviews). Custom Related List by Extentia aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce and Custom Related List by Extentia?

Migration support varies by app and category. Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce and Custom Related List by Extentia both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Custom Related List by Extentia" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce vs Custom Related List by Extentia

Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce

1. Listing metadata

Custom Related List by Extentia

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce · 2 changes

Custom Related List by Extentia · 1 changes

9. App details

Frequently asked

Is Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce or Custom Related List by Extentia cheaper?

Should I choose Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce or Custom Related List by Extentia?

Which is faster to set up, Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce or Custom Related List by Extentia?

Which works better for small vs large Salesforce AppExchange stores?

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More popular comparisons

Can I migrate data between Reputation Studio by 1440 | Reviews, Q&A & Feedback Management in Salesforce and Custom Related List by Extentia?