Side-by-side comparison · 24 data points
The G2 CRM Connector for Salesforce identifies and reports on the activity from active buyers looking for software and services like yours on the G2.com marketplace.
| G2 CRM Connector | Zonka Feedback | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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Automate customer feedback surveys (NPS, CSAT, CES & VoC) in Salesforce. Trigger flows and actions on case closure, sync responses to any Salesforce object, surface AI-driven themes & sentiment, and close the feedback loop to boost customer satisfaction.
| Metric | G2 CRM Connector | Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT |
|---|---|---|
| Rating | 4.0 ★ | ★ 5.0 ★ |
| Total reviews | 2 | 2 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | ★ 9 |
| Languages | 1 supported | 17 supported |
| Listed since | Nov 2017 | Jan 2023 |
Based on the data on this page, Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs G2 CRM Connector's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: G2 CRM Connector at paid, Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT; mid-market and enterprise admins with specific feature requirements should evaluate both — G2 CRM Connector's 2-review base may include the workflow context that matches your specific use case better than Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: G2 CRM Connector audit • Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT audit
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| Keyword | G2 CRM Connector | Zonka Feedback |
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| feedback surveys | Not ranked | #1 |
| customer feedback | Not ranked | #1 |
| csat ces | Not ranked | #1 |
Both G2 CRM Connector and Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT offer paid plans only. G2 CRM Connector starts at paid; Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT starts at paid. Compare the per-tier features in the Pricing section above before committing.
Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT has the higher average rating (5.0★ from 2 reviews) compared to G2 CRM Connector (4.0★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly, and the Salesforce AppExchange publishes no review base that would let us infer it for these two — read the recent reviews on each app's detail page for user-reported install experience.
G2 CRM Connector typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. G2 CRM Connector and Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
