Which works better for small vs large Salesforce AppExchange admins?

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram typically suits early-stage and growth-mode teams based on its published review base (129 reviews). Kavkom typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

ValueText | vs Kavkom — Salesforce

Kavkom vs ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram

Side-by-side comparison · 24 data points

Kavkom

No rating yet

Kavkom integrated Salesforce with its Phone System including several features like CTI, IVR, ACD, Call routing, Call Recording, Call History, Click-to-Call, WebPhone, Call activity pushed to contacts and more !

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1. Listing metadata

Field-level data

	ValueText \| Multi-Channel Messaging App for Salesforce \| SMS, WhatsApp, Telegram	Kavkom
Tagline	“Salesforce-native SMS and WhatsApp. Two-way texting from any record, bulk campaigns, AI agents and chatbots, and real-time alerts, all inside Salesforce. Rated 4.9+ and trusted by 250+ organisations worldwide. AI Agents for SMS, WhatsApp and WebChat”249 chars	“Kavkom integrated Salesforce with its Phone System including several features like CTI, IVR, ACD, Call routing, Call Recording, Call History, Click-to-Call, WebPhone, Call activity pushed to contacts and more !”210 chars
Description	1196 / 2000 chars60% used	1180 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enfr
Platforms	Salesforce	Salesforce
Developer	ValueText \| WorkDial	Kavkom

At a glance

8 metrics · auto-computed

Feature comparison between ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram and Kavkom
Metric	ValueText \| Multi-Channel Messaging App for Salesforce \| SMS, WhatsApp, Telegram	Kavkom
Rating	5.0 ★	—
Total reviews	129	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	3
Languages	16 supported	2 supported
Listed since	Sep 2017	Aug 2022

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Kavkom's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram at paid, Kavkom at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram has the larger user base (129 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Kavkom's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram; mid-market and enterprise admins with specific feature requirements should evaluate both — Kavkom's 0-review base may include the workflow context that matches your specific use case better than ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram audit • Kavkom audit

Listed	September 15, 2017	August 9, 2022

Last updated	—	—

3. Features

As listed by each developer

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram

Native Salesforce SMS, WhatsApp & AI Agents Top-rated Salesforce-native messaging, rated 4.9+ on AppExchange. . Send and receive SMS, WhatsApp, and AI agent conversations from inside Salesforce. Every message lives natively on the record.
Bulk & 1:1 SMS and WhatsApp Campaigns Launch high-volume SMS and WhatsApp campaigns from list views, reports, or CSV uploads. Personalise with dynamic templates. Ideal for marketing, lead engagement, and real-time customer support.
Unified Messaging Console on Every Record Manage every SMS, WhatsApp, and AI agent conversation from a single console tied to the Salesforce record. Full thread history, attachments, and context — no tabs, no context switching.
AI Agents, Chatbots & ChatGPT Integration Qualify leads, answer FAQs, and route messages with AI agents and chatbots. The AI agent provides contextual replies, automates record updates, and escalates to humans — directly in Salesforce.
Automation with Flow, Apex & Triggers Trigger SMS and WhatsApp messages from any Salesforce action or criteria using Flow, Apex, or Process Builder. Automate follow-ups, alerts, and reminders — no external sync, no custom code required.
Real-Time Alerts & Smart Notifications Instant WhatsApp and SMS alerts for new leads, case updates, missed calls, and campaign events. Monitor performance with dashboards tracking delivery, open, response, and engagement rates.
Analytics Dashboards on Every Campaign Track SMS and WhatsApp performance with real-time metrics. Analyse delivery, open, click, and response rates natively in Salesforce. Optimise outreach and measure campaign ROI across your org.
Enterprise Security & Compliance GDPR, HIPAA, TCPA and SOC2 compliant. Opt-in/opt-out management, end-to-end encryption, audit trails, and Salesforce permission sets — every message meets enterprise communication standards.
Pair with WorkDial for the Complete Stack Add WorkDial for native Salesforce CTI, dialer, and WhatsApp voice. Together, ValueText and WorkDial form the complete Salesforce-native communication stack — voice and messaging, one org, one vendor.

Kavkom

All our plans are 100% unlimited calls, include all Kavkom features and virtual numbers. Your telephone calls go through your Internet connection, with no cost for maintenance. Practical, 100% outsourcing of telephony, No material is required !
Flexible, get your phone system up in a few minutes! And our knowledgeable customer support is always available to help you with all your questions! Adding a line or pairing a phone line with a substation is done with total autonomy on the interface.
Virtual numbers bolster your professional image and strengthen your company’s standing. By “bringing it closer” virtually to its customers, they help accelerate its entry into new foreign markets and ultimately increase its sales volume internationally.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	ValueText \| Multi-Channel Messaging App for Salesforce \| SMS, WhatsApp, Telegram	Kavkom
whatsapp ai	#1	Not ranked
whatsapp with ai	#1	Not ranked
and ai agents	#1	Not ranked
telephony	Not ranked	#8

7. App details

Long-form description · keyword frequency

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram

ValueText is the top-rated Salesforce-native SMS, WhatsApp & AI agents app, rated 4.9+ on AppExchange. Automate 1:1 and bulk communication using AI agents, chatbots, smart workflows, fallback routing, and analytics — all inside Salesforce. Run campaigns, qualify leads, send alerts, and respond instantly from a unified console. ValueText supports recordings, attachments, scheduling, Flow/Apex triggers, and WhatsApp-to-SMS fallback to ensure delivery. Core Features: ✔ 1:1 & Bulk Messaging via SMS, WhatsApp, MMS ✔ AI Agents, Chatbots & ChatGPT Integration ✔ Unified Chat Console for every Salesforce record ✔ Smart Templates, Reminders & Routing ✔ Real-Time Notifications & Scheduling ✔ Opt-in/Opt-out, End-to-End Encryption ✔ GDPR, HIPAA, TCPA & SOC2 Compliant ✔ Reports & Analytics Dashboards ✔ Multi-region numbers & compliance bundles Used across Finance, Healthcare, Real Estate, Education & more. Trusted by Yamaha, Fujifilm, Cleber, Singlife, PCCW, Fonterra, Legrand and 250+ organisations worldwide. Pair with WorkDial for the complete Salesforce-native communication stack — voice and messaging, unified inside Salesforce. 🎯 Request a sandbox configured for your Salesforce org.

Top keywords

salesforce4×2.67%
agents3×2.00%
ai3×2.00%
ai agents3×2.00%
unified3×2.00%
agents chatbots2×1.33%
ai agents chatbots2×1.33%
analytics2×1.33%
bulk2×1.33%
chatbots2×1.33%
communication2×1.33%
console2×1.33%

Kavkom

Almost mandatory for large companies, especially in the call center sector, the Kavkom phone system is also suitable for many other sectors or uses. Reduce your direct annual telephony costs by 40% by taking advantage of all the benefits of IP telephony with unlimited plans. It allows you to establish a direct link with your customers, prospect, relaunch, qualify your leads quickly and convert prospects into customers efficiently. It's also the most interactive means of communication, allowing you to obtain immediate answers both between your employees and also about your customers and suppliers. - Reliable, for use in all circumstances - Secure, to preserve the confidentiality of your data - Efficient, for optimal call quality - Integrated, into the company’s technological ecosystem - Economic, usable in all circumstances The needs of companies in terms of telephony are crucial. Kavkom provides these with the complete arsenal of business telephony solutions, guaranteeing a good level of campaign performance. More and more companies are opting for teleworking and given the modernity of the telephony tools offered by Kavkom, they would be wrong to go without it!

Top keywords

telephony5×2.72%
companies3×1.63%
customers3×1.63%
kavkom3×1.63%
call2×1.09%
circumstances2×1.09%
direct2×1.09%

Kavkom vs ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram

Kavkom

1. Listing metadata

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

ValueText | Multi-Channel Messaging App for Salesforce | SMS, WhatsApp, Telegram · 8 changes

Kavkom · 0 changes

7. App details

Frequently asked

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Which works better for small vs large Salesforce AppExchange admins?

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