External Routing Connector for Genesys vs Q!365 | Integrate Microsoft 365, Teams & SharePoint

Based on the data on this page, Q!365 | Integrate Microsoft 365, Teams & SharePoint is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs External Routing Connector for Genesys's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: Q!365 | Integrate Microsoft 365, Teams & SharePoint at paid, External Routing Connector for Genesys at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Recommended by size: small/early-stage admins who need fast install and low risk should default to Q!365 | Integrate Microsoft 365, Teams & SharePoint; mid-market and enterprise admins with specific feature requirements should evaluate both — External Routing Connector for Genesys's 0-review base may include the workflow context that matches your specific use case better than Q!365 | Integrate Microsoft 365, Teams & SharePoint's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Q!365 | Integrate Microsoft 365, Teams & SharePoint or External Routing Connector for Genesys cheaper?

Both Q!365 | Integrate Microsoft 365, Teams & SharePoint and External Routing Connector for Genesys offer paid plans only. Q!365 | Integrate Microsoft 365, Teams & SharePoint starts at paid; External Routing Connector for Genesys starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Q!365 | Integrate Microsoft 365, Teams & SharePoint or External Routing Connector for Genesys?

AppRanks cannot separate these two on rating, because neither publishes one. Q!365 | Integrate Microsoft 365, Teams & SharePoint does carry the larger published review base (22 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Q!365 | Integrate Microsoft 365, Teams & SharePoint or External Routing Connector for Genesys?

Both apps are one-click installs from the Salesforce AppExchange. Q!365 | Integrate Microsoft 365, Teams & SharePoint has the deeper published review base (22 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Q!365 | Integrate Microsoft 365, Teams & SharePoint typically suits early-stage and growth-mode teams based on its published review base (22 reviews). External Routing Connector for Genesys typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Q!365 | Integrate Microsoft 365, Teams & SharePoint and External Routing Connector for Genesys?