Which works better for small vs large Salesforce AppExchange admins?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice typically suits early-stage and growth-mode teams based on its published review base (32 reviews). ListFit by AudiencePoint typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

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Girik SMS & CTI vs ListFit by — Salesforce

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs ListFit by AudiencePoint

Side-by-side comparison · 24 data points

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

5.0·32reviews

Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.

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1. Listing metadata

Field-level data

	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	ListFit by AudiencePoint
Tagline	“Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.”250 chars	“Elevate your email marketing with AudiencePoint's Audience Engagement Suite. Our unique inbox placement solution provides unmatched visibility, ensuring your emails land exactly where intended for maximum engagement.”216 chars
Description	1084 / 2000 chars54% used	814 / 2000 chars41% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Girikon AI	AudiencePoint
Listed	January 14, 2025

At a glance

8 metrics · auto-computed

Feature comparison between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and ListFit by AudiencePoint
Metric	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	ListFit by AudiencePoint
Rating	5.0 ★	5.0 ★
Total reviews	★ 32	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Jan 2025	Oct 2017

Last updated	—	—

3. Features

As listed by each developer

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

AI HUMAN-LIKE CALLING - Engage customers with AI-powered CTI telephony that delivers natural, human-like conversations. Automate outreach, qualify leads faster, and increase connection rates directly from Salesforce.
AI TRANSCRIPT & SENTIMENT - Generate real-time call transcripts, minutes, and sentiment analysis within Salesforce. Improve compliance, speed up reviews, and enable precise follow-ups with CTI-driven automation.
AI ACTIONS & AUTOMATION - Boost productivity with AI insights in CTI. Automatically create cases, schedule follow-ups, and recommend next-best actions based on customer intent and live conversation analysis.
SALESFORCE-NATIVE CTI - Enjoy seamless CTI integration built 100% on Salesforce. Eliminate third-party tools, reduce maintenance, and ensure secure, reliable telephony performance for every team.
CLICK-TO-DIAL TELEPHONY - Initiate calls instantly with click-to-dial CTI from any Salesforce record. Streamline telephony workflows, cut down on manual steps, and give agents more time for meaningful conversations.
REAL-TIME INSIGHTS - Leverage CTI with telephony intelligence to access customer history and profiles during calls. Empower agents with real-time context for personalized, effective customer interactions.
AUTOMATIC CALL LOGGING - Save time with CTI-based auto logging of call duration, notes, and outcomes inside Salesforce. Ensure all telephony interactions are tracked, compliant, and ready for future reference.
CUSTOM CALL ROUTING - Enhance call handling with customizable CTI call routing. Direct calls to the right agent or team based on business rules, ensuring faster response times and improved customer satisfaction.
ANALYTICS & REPORTING - Gain visibility with CTI telephony analytics. Track call volumes, measure performance, identify trends, and make smarter, data-driven decisions to strengthen customer service.

ListFit by AudiencePoint

Subscriber Deployment Optimization (SDO): Deliver emails at the optimal time for each subscriber, enhancing click through rates and engagement with data-driven timing precision.
Advanced Audience Segmentation: Use behavioral insights to segment audiences accurately and re-engage inactive subscribers, boosting campaign impact.
Inbox Placement Accuracy: Track exactly where each email lands, ensuring your messages reach the inbox rather than spam, and eliminating uncertainty.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	ListFit by AudiencePoint
engagement	Not ranked	#1
cti telephony	#3	Not ranked
call logging	#3	Not ranked
your inbox	Not ranked	#8
inbox	Not ranked	#8

6. App details

Long-form description · keyword frequency

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

GIRIKCTI — SALESFORCE NATIVE CTI & TELEPHONY GirikCTI is a 100% Salesforce-native CTI and telephony solution. It embeds voice and AI inside Salesforce. No external connectors. Ideal for sales and service teams. BUSINESS BENEFITS - Boost agent productivity with click-to-dial, integrated softphone, and unified UI. - Qualify leads automatically with the AI Calling Agent and automate follow-ups. - Improve CX with real-time transcripts, sentiment analysis, and AI call summaries. - Provide real-time actionable suggestions to agents during calls. - Reduce TCO and security risk. Data stays inside Salesforce. TECHNICAL HIGHLIGHTS - Integrated softphone, multi-line support, IVR, and bulk dialing. - Real-time transcription, AI call analysis, and agent recommendations. - Auto case and task creation using native Flows and Apex. - Call recording, call disposition, barge, whisper, and live monitoring. - Multilingual support and scalable architecture on Salesforce cloud. Deploy fast with a no-code setup. 24/7 support included. Drive more leads and close more deals with GirikCTI.

Top keywords

ai4×2.58%
call4×2.58%
salesforce4×2.58%
agent3×1.94%
girikcti3×1.94%
real-time3×1.94%
support3×1.94%
ai call2×1.29%
analysis2×1.29%
cti2×1.29%
inside2×1.29%
inside salesforce2×1.29%

ListFit by AudiencePoint

The AudiencePoint Engagement Suite unlocks deep insights about email subscriber behavior and engagement patterns to improve deliverability, sender reputation, opens, clicks, and revenue. The AudiencePoint Engagement Suite is powered by our proprietary, GDPR & CCPA-compliant email engagement data pool that identifies the addresses on your list who are actually engaging with other senders similar to you. We can then determine if an email address is real, if it's active, and algorithmically predict future behavior. Engagement is the currency of email marketing. These days, marketers need deep insight into their subscriber base to truly create value and drive results in the email channel and beyond. Engagement-based sending is a mission-critical strategy. ListFit makes it possible, right out of the box.

Top keywords

email5×4.24%
engagement5×4.24%
audiencepoint2×1.69%
audiencepoint engagement2×1.69%
audiencepoint engagement suite2×1.69%
behavior2×1.69%
deep2×1.69%
engagement suite2×1.69%
subscriber2×1.69%

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs ListFit by AudiencePoint

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

1. Listing metadata

ListFit by AudiencePoint

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

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