Which has better reviews, Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL (5.0★, 181 reviews) and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Both apps are one-click installs from the Salesforce AppExchange. Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL has the deeper published review base (181 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL typically suits early-stage and growth-mode teams based on its published review base (181 reviews). Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Blackthorn Payments vs Talkative: Video Chat — Salesforce

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL vs Talkative

Side-by-side comparison · 24 data points

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL

5.0·181reviews

Salesforce-native payment processing for every industry ✔PCI-Compliant Credit Card & ACH Payments ✔iOS & Android / Google Mobile Payments w/ Field Service Lightning ✔Recurring Payments ✔PayLink ✔Stripe, Authorize.net, 120+ Gateways

salesforcepaid

Change

1. Listing metadata

Field-level data

	Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL	Talkative
Tagline	“Salesforce-native payment processing for every industry ✔PCI-Compliant Credit Card & ACH Payments ✔iOS & Android / Google Mobile Payments w/ Field Service Lightning ✔Recurring Payments ✔PayLink ✔Stripe, Authorize.net, 120+ Gateways”232 chars	“Talkative adds voice, chat, video, and WhatsApp AI to Salesforce. Control your LLM, deflect queries, escalate to agents, and launch video chat — all securely. Fully supported and trusted by global brands. Smarter conversations, built for Salesforce.”251 chars
Description	1058 / 2000 chars53% used	944 / 2000 chars47% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Blackthorn.io, Inc.	Talkative
Listed	October 18, 2016

At a glance

8 metrics · auto-computed

Feature comparison between Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp
Metric	Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL	Talkative: Video Chat \| Cobrowsing \| Live Chat \| AI Chatbot \| WhatsApp
Rating	5.0 ★	★ 5.0 ★
Total reviews	★ 181	2
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	6	★ 9
Languages	1 supported	1 supported
Listed since	Oct 2016	Jan 2020

AppRanks verdict

Generated from live data on this page

The call

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL and Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL at paid, Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL has the larger user base (181 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL audit • Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp audit

Last updated	—	—

3. Features

As listed by each developer

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL

DATA MODELS ✔ NPO Cloud ✔ EDU Cloud ✔ HLS Cloud ✔ Sales Cloud ✔ Service Cloud ✔ Field Service Lightning
FIELD SERVICE LIGHTNING & MOBILE PAYMENTS ✔ Tap-To-Pay EMV (with Stripe) ✔ Swipe, tap, chip card reader ✔ iOS and Android ✔ FSL Integration w/o custom work, just install & place fields on layouts
DOCUMENTLINK ✔ Auto-generated web-based payable invoice ✔ Configure with just clicks ✔ Card or ACH ✔ Pay right on the invoice using any of our Payment Gateways ✔ One payment for multiple open invoices - Allocations ✔ Mobile responsive ✔ Multi-language
PAYLINK ✔ Auto-generated payment link, configurable with clicks, no code ✔ Email or text a link to pay ✔ Card or ACH ✔ AuthLink can authorize a card without charging it ✔ Multi-language
VIRTUAL TERMINAL ✔ The most used feature in our app ✔ Wildly configurable. Show/hide fields, set read-only, define field mappings. ✔ Works in Experience Cloud ✔ Tokenize-only, authorize, or charge cards ✔ Schedule cards for charge at a later date
GATEWAYS ✔ Stripe ✔ Authorize.net ✔ Cybersource ✔ 120+ Gateways ✔ Apple Pay ✔ Google Pay

Talkative

Triage your most repetitive queries with generative AI conversational agents By setting up your chatbot to support repetitive and basic queries, your customer service agents can focus more on profitable pre-purchase engagement.
Train GenAI chatbots and live chat agents on brand URLs and text files Upload product and support information into an AI Knowledge Base and use a no-code Chatbot Builder to create generative AI and intent-based conversational flows.
Increase live chat agent efficiency in an instant Double your agents’ output with a host of time-saving live chat tools like AI Agent Assist, Real-Time Automatic Translation, Dynamic Canned Messages, and more.
Automatically transfer from conversational AI to human live chat agents Configure how and when chatbot interactions get escalated to your human support team, and rest assured that customers will always get the help they need.
Multimedia live chat tools for improved engagement Image / video sharing, screensharing, live video chat, voice notes, and more - all the flexible features that customers enjoy on their favourite channels.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL	Talkative
ideal	#1	Not ranked
payment gateways	#2	Not ranked
processing	#2	Not ranked
ai chatbot	Not ranked	#4
real life conversational	Not ranked	#7

6. App details

Long-form description · keyword frequency

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL

FEATURES ✔ Lightning Virtual Terminal ✔ PCI-compliant payment methods ✔ Scheduled transactions w/ reattempt ✔ Automatically updated expired/lost cards. Account updater ✔ Payment requests w/ PayLink ✔ 135+ Currencies ✔ Any Object ✔ Charge, Authorize, Refund ✔ Disputes ✔ Historical Migration Sync ✔ PCI-Compliant SAQ-D ✔ SCA/3D Secure 2 Ready ✔ Recurring Billing & Payment Schedules ✔ Retry / Reattempt Logic ✔ Webhooks ✔ Native iOS & Android apps w/card readers ✔ EMV Certified - Card-Present Rates ✔ Swipe, Chip, Tap/NFC ✔ Field Service Lightning FSL ✔ Salesforce Mobile FOR ADMINS ✔ Packaged Rollups ✔ Communities / Experience Cloud ✔ Reports & Dashboard GATEWAYS & PROCESSORS ✔ 120+ Gateways ✔ Authorize.net ✔ Braintree ✔ Chase Paymentech ✔ Cybersource ✔ Elavon ✔ First Data ✔ Global Payments ✔ Heartland ✔ Stripe ✔ WorldPay ✔ EMEA: AliPay, BACS Direct Debit, Bancontact, Boleto, giropay, iDeal, Multibanco, Przelewy24 ✔ Pay Later Options: Afterpay, Klarna (with Stripe Checkout) ✔ Digital Wallets: Apple Pay, Google Pay, Clearpay, EPS, eWay, FPX, Plaid

Top keywords

pay3×2.36%
payment3×2.36%
authorize2×1.57%
gateways2×1.57%
lightning2×1.57%
pci-compliant2×1.57%
reattempt2×1.57%
stripe2×1.57%

Talkative

Talkative brings flexible voice and chat AI directly into Salesforce. Seamlessly integrate with Sales, Service, and Experience Cloud to transform how you engage with customers. Take full control of your large language model. Customize workflows, responses, and data sources — all while maintaining enterprise-grade security and compliance. Deflect routine queries 24/7 with AI. When it matters most, escalate instantly to live agents for a smooth, connected customer experience. Need to go further? Launch live video chat for high-touch conversations like sales consultations or tech support — all within Salesforce. Activate AI-powered WhatsApp messaging for real-time, personalized service on the world’s most used chat platform. With expert onboarding and proactive support, Talkative is more than software — it’s a fully supported solution, trusted by global brands. One powerful platform. Smarter conversations. Built for Salesforce.

Top keywords

chat3×2.26%
salesforce3×2.26%
ai2×1.50%
conversations2×1.50%
experience2×1.50%
live2×1.50%
platform2×1.50%
sales2×1.50%
service2×1.50%

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL vs Talkative

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL

1. Listing metadata

Talkative

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp cheaper?

Which has better reviews, Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Should I choose Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

Which is faster to set up, Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Talkative: Video Chat | Cobrowsing | Live Chat | AI Chatbot | WhatsApp?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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