Which has better reviews, Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL (5.0★, 181 reviews) and Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging (4.9★, 109 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Both apps are one-click installs from the Salesforce AppExchange. Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL has the deeper published review base (181 vs 109), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL typically suits early-stage and growth-mode teams based on its published review base (181 reviews). Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging typically suits early-stage and growth-mode teams based on its published review base (109 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Blackthorn Payments vs Aircall CTI | Voice & — Salesforce

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL vs Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging

Side-by-side comparison · 24 data points

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL

5.0·181reviews

Salesforce-native payment processing for every industry ✔PCI-Compliant Credit Card & ACH Payments ✔iOS & Android / Google Mobile Payments w/ Field Service Lightning ✔Recurring Payments ✔PayLink ✔Stripe, Authorize.net, 120+ Gateways

salesforcepaid

Change

1. Listing metadata

Field-level data

	Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL	Aircall CTI \| Voice & SMS integrated, Call center, dialer, Telephony, messaging
Tagline	“Salesforce-native payment processing for every industry ✔PCI-Compliant Credit Card & ACH Payments ✔iOS & Android / Google Mobile Payments w/ Field Service Lightning ✔Recurring Payments ✔PayLink ✔Stripe, Authorize.net, 120+ Gateways”232 chars	“AI Voice & Messaging Agents that answer calls, transcribe conversations, and update Salesforce automatically. Trusted by 24,000+ companies.”139 chars
Description	1058 / 2000 chars53% used	957 / 2000 chars48% used
Screenshots	—	—
Languages	en	enfrdees
Platforms	Salesforce	Salesforce
Developer	Blackthorn.io, Inc.	Aircall

At a glance

8 metrics · auto-computed

Feature comparison between Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL and Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging
Metric	Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL	Aircall CTI \| Voice & SMS integrated, Call center, dialer, Telephony, messaging
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 181	109
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 7 tiers
Listed features	6	★ 9
Languages	1 supported	4 supported
Listed since	Oct 2016	Sep 2017

AppRanks verdict

Generated from live data on this page

The call

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL and Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL at paid, Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL has the larger user base (181 reviews vs 109), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL audit • Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging audit

Listed	October 18, 2016	September 13, 2017

Last updated	—	—

3. Features

As listed by each developer

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL

DATA MODELS ✔ NPO Cloud ✔ EDU Cloud ✔ HLS Cloud ✔ Sales Cloud ✔ Service Cloud ✔ Field Service Lightning
FIELD SERVICE LIGHTNING & MOBILE PAYMENTS ✔ Tap-To-Pay EMV (with Stripe) ✔ Swipe, tap, chip card reader ✔ iOS and Android ✔ FSL Integration w/o custom work, just install & place fields on layouts
DOCUMENTLINK ✔ Auto-generated web-based payable invoice ✔ Configure with just clicks ✔ Card or ACH ✔ Pay right on the invoice using any of our Payment Gateways ✔ One payment for multiple open invoices - Allocations ✔ Mobile responsive ✔ Multi-language
PAYLINK ✔ Auto-generated payment link, configurable with clicks, no code ✔ Email or text a link to pay ✔ Card or ACH ✔ AuthLink can authorize a card without charging it ✔ Multi-language
VIRTUAL TERMINAL ✔ The most used feature in our app ✔ Wildly configurable. Show/hide fields, set read-only, define field mappings. ✔ Works in Experience Cloud ✔ Tokenize-only, authorize, or charge cards ✔ Schedule cards for charge at a later date
GATEWAYS ✔ Stripe ✔ Authorize.net ✔ Cybersource ✔ 120+ Gateways ✔ Apple Pay ✔ Google Pay

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging

Connect Aircall's AI Agents to Salesforce so it can look up, create, and update records live on the call, running on your org's own permissions and verifying the caller before it touches anything real.
Aircall's AI Agents identify the caller by phone, email, or name across Contact, Lead, and Account in Salesforce the moment the call connects, so they know exactly who they're talking to before the conversation starts.
AI Assist Pro turns every call into a synced Salesforce update — automated call summaries, sentiment insights, and coaching prompts, so reps and managers spend less time on admin and more on the conversation.
Turn on the actions you want, assign them to your voice or messaging AI Agent for Salesforce, and use Conversation guidelines to tell it — in plain English — when to resolve a request itself and when to hand off to your team.
Automatic activity logging transcribes and summarizes every call with AI, so reps stop writing post-call notes and the Salesforce timeline stays Einstein- and forecast-ready.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL	Aircall CTI \| Voice & SMS integrated, Call center, dialer, Telephony, messaging
virtual	#8	#12
freeform	#16	#43
poll	#34	#53
jotform	#26	#68
e-sign	#79	#95

7. App details

Long-form description · keyword frequency

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL

FEATURES ✔ Lightning Virtual Terminal ✔ PCI-compliant payment methods ✔ Scheduled transactions w/ reattempt ✔ Automatically updated expired/lost cards. Account updater ✔ Payment requests w/ PayLink ✔ 135+ Currencies ✔ Any Object ✔ Charge, Authorize, Refund ✔ Disputes ✔ Historical Migration Sync ✔ PCI-Compliant SAQ-D ✔ SCA/3D Secure 2 Ready ✔ Recurring Billing & Payment Schedules ✔ Retry / Reattempt Logic ✔ Webhooks ✔ Native iOS & Android apps w/card readers ✔ EMV Certified - Card-Present Rates ✔ Swipe, Chip, Tap/NFC ✔ Field Service Lightning FSL ✔ Salesforce Mobile FOR ADMINS ✔ Packaged Rollups ✔ Communities / Experience Cloud ✔ Reports & Dashboard GATEWAYS & PROCESSORS ✔ 120+ Gateways ✔ Authorize.net ✔ Braintree ✔ Chase Paymentech ✔ Cybersource ✔ Elavon ✔ First Data ✔ Global Payments ✔ Heartland ✔ Stripe ✔ WorldPay ✔ EMEA: AliPay, BACS Direct Debit, Bancontact, Boleto, giropay, iDeal, Multibanco, Przelewy24 ✔ Pay Later Options: Afterpay, Klarna (with Stripe Checkout) ✔ Digital Wallets: Apple Pay, Google Pay, Clearpay, EPS, eWay, FPX, Plaid

Top keywords

pay3×2.36%
payment3×2.36%
authorize2×1.57%
gateways2×1.57%
lightning2×1.57%
pci-compliant2×1.57%
reattempt2×1.57%
stripe2×1.57%

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging

Aircall delivers intelligent voice agents, automated workflows, and real-time coaching — with the security posture and admin controls Salesforce requires. Every call, voicemail, and SMS logs automatically as a Task or Activity against the right Lead, Contact, Account, Opportunity, or Case — recording link and AI summary in the timeline, so Einstein, reporting, and forecasting see complete data. Reps click-to-dial from any record, screen-pop surfaces context before connecting, and the embedded softphone keeps reps in Salesforce. AI Virtual Agents deflect routine questions and escalate with full context, so reps focus on conversations that move pipeline. SOC 2 Type II, GDPR-aligned, 99.95% uptime SLA. Admin controls, SSO, role-based provisioning, clean activity sync. Too Good To Go: calls doubled per person per day, conversions up 10–15%, productivity up 50% across 17 countries — zero manual data entry. Book a demo or get free access today.

Top keywords

reps3×2.11%
activity2×1.41%
admin2×1.41%
admin controls2×1.41%
agents2×1.41%
ai2×1.41%
context2×1.41%
controls2×1.41%
data2×

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL vs Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL

1. Listing metadata

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL · 0 changes

Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging · 5 changes

7. App details

Frequently asked

Is Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging cheaper?

Which has better reviews, Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Should I choose Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

Which is faster to set up, Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL or Aircall CTI | Voice & SMS integrated, Call center, dialer, Telephony, messaging?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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