Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Envoy Protect cheaper?

Both 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Envoy Protect offer paid plans only. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid; Envoy Protect starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which works better for small vs large Salesforce AppExchange admins?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). Envoy Protect typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

360 SMS App for vs Envoy Protect — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Envoy Protect

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Envoy Protect
Tagline	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars	“Envoy challenges the status quo with tools that help teams get back to the work that matters. Envoy’s workplace platform helps over 13,000 offices across the globe control who enters their space and return to work safely.”221 chars
Description	1182 / 2000 chars59% used	1195 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	360 Degree Cloud Technologies Pvt. Ltd.	Envoy (Outrageous Labs)

At a glance

8 metrics · auto-computed

Feature comparison between 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce and Envoy Protect
Metric	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Envoy Protect
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 1.3k	1
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 9	3
Languages	16 supported	1 supported
Listed since	May 2016	Oct 2020

Listed	May 6, 2016	October 13, 2020

Last updated	—	—

3. Features

As listed by each developer

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

Envoy Protect

Manage office capacity: Register employees and visitors before they come on site and understand who will be entering your workplace each day. Get a real-time view of how many people are in your office to manage capacity and prevent overcrowding.
Control who can enter your workplace: Create an invite-only policy and collect important info before visitors and employees come on-site. Plus, connect your access control system to make sure that only healthy people can enter your office.
View visitor and employee info in Salesforce: See real-time info on office capacity in Work.com and automatically update Salesforce records when visitors come on-site to give your team insights and control as you welcome people back to your workplace.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce	Envoy Protect
your customers	#1	Not ranked
whatsapp	#1	Not ranked
services automation	#1	Not ranked
protect	Not ranked	#1
people	Not ranked	#12

7. App details

Long-form description · keyword frequency

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Envoy Protect

Envoy’s workplace platform transforms modern workplaces and redefines how offices return to work, keep employees and visitors safe and healthy, manage deliveries, and book conference rooms. Envoy is used in over 13,000 locations around the globe by companies like Slack, Asana, Pinterest, and Warby Parker and more. Envoy Protect ensures employees are healthy before they come to the office and can keep a safe distance while they’re there. With the Envoy and Work.com integration, you can get real time insights into how many people are in your office by pulling Envoy data straight into your Work.com command center so you can feel confident in your ability to enforce capacity limits, and prevent overcrowding. You can also integrate Envoy Visitors with Salesforce and automatically update Salesforce records, accounts, and opportunities when a guest comes onsite to store information about their visit. In addition to Protect, Envoy’s workplace platform helps you improve every inch of your office. Envoy Visitors creates a warm welcome for guests, Envoy Rooms helps you book and manage your meeting spaces, and Envoy Deliveries ensures that packages safely reach their recipients at work.

Top keywords

envoy10×5.24%
work4×2.09%
office3×1.57%
visitors3×1.57%
book2×1.05%
com2×1.05%
deliveries2×1.05%
employees2×1.05%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Envoy Protect

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Envoy Protect

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

Envoy Protect · 0 changes

7. App details

Frequently asked

Is 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Envoy Protect cheaper?

Which has better reviews, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Envoy Protect?

Should I choose 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Envoy Protect?

Which is faster to set up, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce or Envoy Protect?

Which works better for small vs large Salesforce AppExchange admins?

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