Side-by-side comparison · 24 data points
Create and link Jira issues or Salesforce records automatically, without switching to another platform. Try it free: https://marketplace.atlassian.com/apps/1214214?tab=overview&hosting=cloud
| ServiceRocket Connector for Salesforce and Jira (Cloud) | 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders | |
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| Tagline | ||
| Description | ||
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| Listed |
Easily link SharePoint files and folders to your Salesforce records and access them within Salesforce. Create folders automatically and organize & manage documents. Start your free 14-day trial and experience a smoother way to manage documents!
| Metric | ServiceRocket Connector for Salesforce and Jira (Cloud) | 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders |
|---|---|---|
| Rating | 3.6 ★ | ★ 5.0 ★ |
| Total reviews | 18 | ★ 23 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | — | 4 tiers |
| Listed features | 3 | ★ 6 |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2016 | Apr 2020 |
Based on the data on this page, 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs ServiceRocket Connector for Salesforce and Jira (Cloud)'s 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: ServiceRocket Connector for Salesforce and Jira (Cloud) at paid, 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders; mid-market and enterprise admins with specific feature requirements should evaluate both — ServiceRocket Connector for Salesforce and Jira (Cloud)'s 18-review base may include the workflow context that matches your specific use case better than 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ServiceRocket Connector for Salesforce and Jira (Cloud) audit • 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders audit
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| Keyword | ServiceRocket Connector for Salesforce and Jira (Cloud) | 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders |
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| issues | #1 | Not ranked |
| jira | #2 | Not ranked |
| files and folders | Not ranked | #2 |
| salesforce objects | #3 | Not ranked |
| folders | Not ranked | #4 |
No tracked changes.
Both ServiceRocket Connector for Salesforce and Jira (Cloud) and 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders offer paid plans only. ServiceRocket Connector for Salesforce and Jira (Cloud) starts at paid; 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders starts at paid. Compare the per-tier features in the Pricing section above before committing.
24Files | Connect With SharePoint Online (Office 365) - All Files & Folders has the higher average rating (5.0★ from 23 reviews) compared to ServiceRocket Connector for Salesforce and Jira (Cloud) (3.6★ from 18 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
24Files | Connect With SharePoint Online (Office 365) - All Files & Folders holds the higher average rating (5.0★ vs 3.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders has the deeper published review base (23 vs 18), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ServiceRocket Connector for Salesforce and Jira (Cloud) typically suits early-stage and growth-mode teams based on its published review base (18 reviews). 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders typically suits early-stage and growth-mode teams based on its published review base (23 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ServiceRocket Connector for Salesforce and Jira (Cloud) and 24Files | Connect With SharePoint Online (Office 365) - All Files & Folders both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ServiceRocket Connector for Salesforce and Jira (Cloud)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.