Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents vs Youreka
Side-by-side comparison · 24 data points
Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents
100% focused on Salesforce Mobile and Desktop. Simple yet powerful Voice + Messaging (SMS/MMS/RCS/WhatsApp) - powered by Twilio. Agentforce, Sales Engagement, Einstein Conversation Insights, Generative AI, Omni-Channel, Field Service, CTI. Worldwide.
Shopifypaid
At a glance
| Metric | Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce | Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | 61 | ★ 123 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 3 | ★ 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2016 | Oct 2013 |
AppRanks verdict
Generated from live data on this pageFastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native edges out Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce at paid, Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native has the larger user base (123 reviews vs 61), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ; mid-market and enterprise merchants with specific feature requirements should evaluate both — Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce's 61-review base may include the workflow context that matches your specific use case better than Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native 's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce audit • Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native audit
1. Listing metadata
Field-level data| Youreka | Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
Youreka
Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents
Paid #1
Default Plan
40
Essential Plan
30
Paid #2
—
Pro Plan
60
3. Features
As listed by each developerYoureka
- Manufacturing - Complete inspections, checklists, audits and forms, online & offline, that help field technicians deliver service excellence for: • Maintenance checks • Installations • Break-fix scenarios • Safety audits
- Oil & Gas, Energy and Utilities - Conduct HSE and JSA forms, verification checklists, maintain compliance, online & offline, that help field technicians deliver service excellence using: • Verification forms • Job Safety forms • Environment forms
- Healthcare Life Science - Online & offline, making on-site visits easy with mobile member check in, guided assessments & care recommendations in a single interaction with: • Dynamic health assessments • Intelligent diagnoses • Care plan integration
Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents
- Implementing Einstein Conversation Insights? Need AI alternatives? Fastcall is a great option: * Global reach - inbound + outbound calling * SMS capability * 100% installed in Salesforce * Call transcription and analytics. Google Speech-to-Text AI
- “Best Salesforce Native App” Fastcall is built exclusively IN Salesforce. Phone and SMS data is secure because all activities are automatically logged and stored in Salesforce not on external servers. Salesforce Mobile supports IOS (iPhone) and Android.
- “In less than 24 hours we were up and running.” Setting up and onboarding is simple. New users can be experts within hours because of Fastcall’s easy-to-follow online tutorials. Fastcall looks and feels like Salesforce. It has one login and one interface.
- “Amazing support!” Worldwide support for phone and SMS - powered by Twilio: sales Engagement, High-Velocity Sales (HVS), and Einstein Conversation Insights (ECI).
- Fastcall saves hours in lost productivity by logging every mobile and desktop call with no data loss. Call duration, results, notes, and more. We create planned goals to help your team hit their goals. #cleandata
- Lightweight yet powerful Fastcall delivers worldwide PHONE, SMS, WhatsApp capabilities. Click-to-dial, dial-by-list, voicemail drop, IVR, ACD, automation and more. Watch our demo video. Designed for mobile sales and service. Powered by Twilio.
- These advantages and our focus on customer satisfaction have made Fastcall the highest-rated, Salesforce-native phone sales automation application in the AppExchange. Einstein Conversation Insights.
- The app is very simple to set up with no capital expense. It is installed from the Salesforce AppExchange. Fastcall is priced competitively with per-user licenses starting at $15/month. Usage fees for phones, minutes and SMS are additive. PCI compliant.
- If Salesforce voice is important to you, ask us about the benefits of a Salesforce native Fastcall -- the highest-rated 100% Native voice and SMS app in the AppExchange. Fastcall is not "Integrated" with Salesforce; it is INSIDE Salesforce. #mobile
4. Categories & rankings
Shared categories on the same row · in-category position inlineYoureka
Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Youreka | Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents |
|---|---|---|
| survey app | #38 | #79 |
| powerful forms | #21 | #99 |
| chatbot | #116 | #71 |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsYoureka · 1 changes
- Apr 13descriptionListing copy updated
Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents · 4 changes
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
- Apr 12descriptionListing copy updated
9. App details
Long-form description · keyword frequencyYoureka
Is your team using paper, PDFs, or spreadsheets in the field? Move your Forms, Surveys, and Checklists to Salesforce with Youreka. Seamlessly connect frontline data to your AI engine, enabling real-time insights, automation, and next-gen customer experiences. Youreka ensures that the foundational data—the lifeblood of Agentforce —is captured accurately, efficiently, and at scale. ✓ Drag-and-Drop Templates – Build forms in minutes with 20+ question types, including barcode scanners. ✓ Template AI Agent – Instantly create templates from AI prompts or PDFs, streamlining form creation. ✓ Conditional Logic – Build guided forms that show or hide questions based on responses. ✓ Photos – Prompt teams to capture specific photos and leverage AI to confirm compliance or suggest next steps. ✓ Field Mapping – Connect form fields to Salesforce with a click. Update records and related lists seamlessly. ✓ Discoveries – Guide teams in real time with Youreka Discoveries, suggesting next best actions. ✓ A True Offline Solution – Full functionality offline on iOS and Android—no compromises. ✓ Analytics & Workflow – Use Salesforce reports, dashboards, and workflows to tailor Youreka to your business.
Top keywords
- ai4×2.40%
- youreka4×2.40%
- forms3×1.80%
- salesforce3×1.80%
- build2×1.20%
- connect2×1.20%
- data2×1.20%
- discoveries2×1.20%
- field2×1.20%
- form2×1.20%
- next2×1.20%
- offline2×1.20%
Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents
Fastcall advantages in the Salesforce Voice CTI Voice SMS category: 1. Fastcall is Salesforce native; 100% installed in Salesforce. There is no stand-alone app, and Fastcall does not work in other CRMs. Native architecture provides us with a performance edge and a distinct focus. 2. Our app is easy to use. Your Sales team will use Fastcall with only a few minutes of training. Salesforce Mobile and Field Service. 3. With 12+ years in the AppExchange, we are subject matter experts on Salesforce voice CTI and SMS. Fastcall improves sales productivity & customer service with features such as Inbound Call Routing, IVR, Call Recording, Omni-Channel, SMS, High-Velocity Sales, Field Service, and Einstein Call Insights. Fastcall is easy to set up, easy to use. Teams can focus on selling and service instead of manually inputting activities. Trust your data is up-to-date, accurate, and secure. Fastcall is a fantastic add-on to Salesforce. Our app saves hours in lost productivity by logging every call with no data loss. Call duration, call result, notes, call type, and more. We create planned goals to help your team hit their goals. #cleandata. Salesforce Mobile: IOS /iPhone and Android.
Top keywords
- call7×3.66%
- fastcall7×3.66%
- salesforce7×3.66%
- service4×2.09%
- sales3×1.57%
- sms3×1.57%
- voice3×1.57%
- cti2×1.05%
- data2×1.05%
- field2×1.05%
- field service2×1.05%
- focus2×1.05%
Frequently asked
Common questions about this comparisonIs Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native cheaper?
Both Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce and Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native offer paid plans only. Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce starts at paid; Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native starts at paid. Compare the per-tier features in the Pricing section above before committing.
Which has better reviews, Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?
Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native has the higher average rating (4.9★ from 123 reviews) compared to Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce (4.7★ from 61 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?
It depends on what you're optimizing for. Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce fits better if you prioritize broader integrations; Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce or Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?
Both apps are one-click installs from the Salesforce AppExchange marketplace. Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native has more onboarding documentation maturity (123 reviews vs 61), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Salesforce AppExchange stores?
Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (61 reviews). Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native aligns more with early-stage and growth-mode stores (123 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce and Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native ?
Migration support varies by app and category. Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce and Fastcall Voice & SMS in Salesforce Mobile. Virtual Agents: Phone MMS CTI Native both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Youreka: Smart Mobile & Offline Forms, Surveys & Checklists for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.